HGS Quality Analyst Interview Questions, Process, and Tips

To groom business, we need to analyze data and identify areas of improvement. Team data can be managed through regular meetings and use of project management tools.

• Analyze business data to identify areas of improvement

• Regular meetings with team to discuss progress and address any issues

• Use project management tools to track team data and progress

• Provide training and development opportunities for team members

• Encourage op...read more

Parameters used in Quality Analyst role

• Parameters are used to measure and evaluate the quality of a product or service

• Common parameters include accuracy, completeness, functionality, and usability

• Quality Analysts use parameters to identify defects and areas for improvement

• Parameters can be customized based on the specific product or service being evaluated

Fish Bone Diagram is a tool used to identify the root cause of a problem by analyzing its possible causes.

• Also known as Ishikawa diagram or cause-and-effect diagram

• Used in quality control and process improvement

• Helps to identify the main categories of potential causes

• Example: If the problem is low product quality, the categories could be materials, equipment, personnel, procedures, and environment

The 7 QC tools are basic problem-solving tools used to identify and solve quality-related issues.

• Check sheets

• Control charts

• Histograms

• Pareto charts

• Scatter diagrams

• Stratification

• Fishbone diagrams