Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by HGS Team. If you also belong to the team, you can get access from here

HGS Verified Tick

Compare button icon Compare button icon Compare
3.9

based on 6.9k Reviews

Play video Play video Video summary

Filter interviews by

HGS Customer Relation Officer Interview Questions and Answers

Updated 21 Oct 2024

HGS Customer Relation Officer Interview Experiences

6 interviews found

Customer Relation Officer Interview Questions & Answers

user image Anonymous

posted on 21 Oct 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself
    • Add your answer
  • Q2. Explain about anything in detail for 5 minutes.
  • Ans. 

    I will explain the importance of customer satisfaction in building long-term relationships.

    • Customer satisfaction is crucial for retaining customers and building brand loyalty.

    • It involves meeting or exceeding customer expectations through quality products and excellent service.

    • Happy customers are more likely to become repeat customers and recommend the business to others.

    • Measuring customer satisfaction through surveys a...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and fluent in English.

Customer Relation Officer Interview Questions & Answers

user image Anonymous

posted on 28 Feb 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. What is BPO please explain
  • Ans. 

    BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.

    • BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.

    • Companies often outsource these tasks to BPO providers in countries with lower labor costs, such as India and the Philippines.

    • BPO can help companies save costs, improve efficiency, and...

    • Answered by AI
    View 1 more answer
  • Q2. Tell me about yourself
    • Add your answer
  • Q3. Self introduction
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. General information about family language
    • Add your answer
  • Q2. Travel distance and languages known
  • Ans. 

    I am willing to travel for work and I am fluent in multiple languages.

    • I am open to traveling for work and have no restrictions on distance.

    • I am fluent in English, Spanish, and French.

    • I have experience working in multicultural environments and communicating effectively in different languages.

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just go freely, have some confidence in speaking,

Customer Relation Officer Interview Questions Asked at Other Companies

asked in Bandhan Bank
Q1. What are the languages you know?
View answers (11)
asked in JSW Paints
Q2. Why Paint? Why sales? What do you know about paint industry
View answers (3)
asked in Bharti Airtel
Q3. How would you upsell and cross sell a product
View answers (2)
asked in Orcapod Consulting Services
Q4. How can u maintain relation ship with external and internal ?
View answers (2)
asked in Axis Sales
Q5. What is the pan? What is credit score? What is the credit report?
View answers (2)
View All

Customer Relation Officer Interview Questions & Answers

user image Anonymous

posted on 30 Jan 2022

I applied via Referral and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Why you want to join HGS
    • Add your answer
  • Q2. What was the last movie you watch
    • Add your answer
  • Q3. Are you comfertable in night shift
    • Add your answer
  • Q4. Speak about women empowerment
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Answer every question with care take care of sentence formation pronounciation tenses

Customer Relation Officer Interview Questions & Answers

user image Anonymous

posted on 26 Nov 2020

Interview Questionnaire 

2 Questions

  • Q1. Why you want to join BPO industry
    • Add your answer
  • Q2. Where do you see yourself after 5 years
    • Add your answer

HGS interview questions for designations

 Customer Relationship Officer

 (2)

 Customer Service Executive

 (5)

 Customer Care Executive

 (4)

 Customer Service Associate

 (2)

 Customer Service Professional

 (1)

 Compliance Officer

 (1)

 Non Voice Customer Care Executive

 (1)

 Non Voice Process Customer Care Executive

 (1)

Customer Relation Officer Interview Questions & Answers

user image Anonymous

posted on 24 Aug 2021

I applied via Referral and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About airline
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic interview

Customer Relation Officer Interview Questions & Answers

user image Anonymous

posted on 13 Sep 2017

Interview Preparation Tips

Round: Resume Shortlist
Experience: Introducing urself
Tips: Speak slowly and don't make grammatical mistakes while speaking.

Round: Test
Duration: 2 hours 30 minutes
Total Questions: 40

College Name: Amity School Of Engineering And Technology, Delhi

Top trending discussions

View All
Interview Tips & Stories
1w
whimsicaldove
·
works at
VCCircle.com
Bloomberg interview
I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you
Got a question about HGS?
Ask anonymously on communities.

Interview questions from similar companies

Customer Relation Officer Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 16 Jul 2022

I applied via Walk-in and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Simple Mathematics aptitude

Round 2 - Group Discussion 

Genral knowledge like random topics, must suggest gd are never about the content but your attitude

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself
    • Add your answer
  • Q2. Why Concentrix , your achievement in previous organisation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - BPO interview are all about confidence and language

Customer Relation Officer Interview Questions & Answers

Teleperformance user image Anonymous

posted on 14 Jul 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Normal check your communication skill
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Tell will ask about your past experience and all
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident give your best and postive attitude

Customer Relation Officer Interview Questions & Answers

Teleperformance user image Anonymous

posted on 2 Apr 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Abt yourself and what are your hobbies
    • Add your answer
  • Q2. Elaborate on any topic
  • Ans. 

    The benefits of practicing mindfulness

    • Mindfulness can reduce stress and anxiety

    • It can improve focus and concentration

    • It can enhance emotional regulation and empathy

    • It can improve overall well-being and quality of life

    • Answered by AI
    Add your answer
  • Q3. What are your aim in life
    • Add your answer
Round 3 - Aptitude Test 

Questions related to test your skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't stress while you give your interview speak as much as you can

Customer Relation Officer Interview Questions & Answers

Genpact user image Anonymous

posted on 14 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Why do want to work for our company
  • Ans. I want to work in your company because to improve learn new more skills. And I want to show my skills how good I’m.
    • Answered Anonymously
    Add your answer
  • Q2. What are your strength
  • Ans. Being curious and eagerness to know new things
    • Answered Anonymously
    Add your answer
  • Q3. Tell about your self
    • Add your answer
  • Q4. I’m Pavithra. I’m from Hyderabad. I study degree bsc electrons. I’m good in helping someone how are in news
    • Add your answer
More about working at HGS

HGS Interview FAQs

How many rounds are there in HGS Customer Relation Officer interview?
HGS interview process usually has 1-2 rounds. The most common rounds in the HGS interview process are HR and One-on-one Round.
How to prepare for HGS Customer Relation Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HGS. The most common topics and skills that interviewers at HGS expect are Customer Service, Kannada, Telugu, bpo and call center.
What are the top questions asked in HGS Customer Relation Officer interview?

Some of the top questions asked at the HGS Customer Relation Officer interview -

  1. Explain about anything in detail for 5 minut...read more
  2. What is BPO please expl...read more
  3. Travel distance and languages kn...read more

Tell us how to improve this page.

HGS Interviews By Designations

Interview Questions for Popular Designations

HGS Customer Relation Officer Interview Process

based on 2 interviews

1 Interview rounds

  • HR Round
View more

Customer Relation Officer Interview Questions from Similar Companies

Altruist Technologies Customer Relation Officer Interview Questions
3.1
 • 6 Interviews
Teleperformance Customer Relation Officer Interview Questions
3.9
 • 4 Interviews
Concentrix Corporation Customer Relation Officer Interview Questions
3.8
 • 3 Interviews
Genpact Customer Relation Officer Interview Questions
3.8
 • 2 Interviews
Infosys Customer Relation Officer Interview Questions
3.6
 • 1 Interview
Accenture Customer Relation Officer Interview Questions
3.8
 • 1 Interview
iEnergizer Customer Relation Officer Interview Questions
4.6
 • 1 Interview
View all

Fast track your campus placements

Mumbai University Placement Questions
1 Interview
View all
HGS Customer Relation Officer Salary
based on 706 salaries
₹0.9 L/yr - ₹6.1 L/yr
13% less than the average Customer Relation Officer Salary in India
View more details

HGS Customer Relation Officer Reviews and Ratings

based on 504 reviews

4.2/5

Rating in categories

4.0

Skill development

4.0

Work-life balance

3.6

Salary

4.1

Job security

4.1

Company culture

3.7

Promotions

3.9

Work satisfaction

Explore 504 Reviews and Ratings
HGS Salaries in India
Senior Process Consultant
1.9k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Process Consultant
1.5k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Process Associate
854 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Relation Officer
706 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Process Associate
519 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare HGS with

WNS

3.4
Compare

Teleperformance

3.9
Compare

Concentrix Corporation

3.8
Compare

Genpact

3.8
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview