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Bharti Airtel Customer Relation Officer Interview Questions and Answers
Bharti Airtel Customer Relation Officer Interview Experiences
9 interviews found
Pramod Raghav
(2 Questions)
- Q1. Job experience last company name
- Q2. Job experience
Interview Preparation Tips
Anonymous
I applied via Newspaper Ad and was interviewed in May 2022. There was 1 interview round.
(1 Question)
- Q1. On spot topic given we have to explain its easy process
Interview Preparation Tips
(5 Questions)
- Q1. What are your salary expectations?
- Q2. Why should we hire you?
- Q3. What are your strengths and weaknesses?
- Q4. Tell me about yourself.
- Q5. What is your family background?
Passed
Interview Preparation Tips
Shaikh Mohammed Raees
Selected
I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 4 interview rounds.
(1 Question)
- Q1. Tell me about your self.? What do you know about your job role.?
- Ans. A.Give your intro with you name,where you reside, your all education qualification with the name of school and institutions and also a short intro of family members. B. It is a customer service role we have to solve the customer queries and sell our products to them.
Their will b your communication round in a app named Amcat their we the to read out some sentences and paragraphs for communication skils.
After that their will be listening test in that we have to speak the sentence without a mistake their will be 12 to 15 sentence given.
(4 Questions)
- Q1. It will same basic questions given above
- Q2. Then there will be salary discussion if experience their will be hike according to your last salary.
- Q3. Why do you want to jkin telecom company.
- Ans.
I am interested in joining a telecom company because of my passion for technology and communication.
I have always been fascinated by the advancements in technology and how it has revolutionized communication.
I believe that working in a telecom company will give me the opportunity to be a part of this exciting industry and contribute to its growth.
I am also drawn to the fast-paced and dynamic nature of the telecom indus...
- Q4. How you will do sales on floor
- Ans.
I will engage with customers, understand their needs, and offer relevant products with enthusiasm and confidence.
Greet customers warmly and make them feel welcome
Ask open-ended questions to understand their needs
Listen actively and empathetically
Offer relevant products and explain their features and benefits
Address any concerns or objections they may have
Close the sale by asking for the order
Thank them for their busine...
Interview Preparation Tips
Bharti Airtel interview questions for designations
I applied via Naukri.com and was interviewed in Jan 2021. There were 4 interview rounds.
Interview Questionnaire
4 Questions
- Q1. What are your capabilities and what can you do for us.
- Q2. Why do you left your previous job.
- Q3. Tell us something about yourself.
- Q4. What is your expectations
Interview Preparation Tips
I applied via Referral
Interview Questionnaire
3 Questions
- Q1. Something about your self
- Q2. Something about your work experience and education also
- Q3. Job left reason and why do you want to join
I applied via Naukri.com and was interviewed before Sep 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. In five years what is your goal
- Ans. I want to be in your position and interview someone like me
- Q2. Y should I hire you
- Ans. Because I know I am capable of the position which you are hiring
Interview Preparation Tips
I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. How would you upsell and cross sell a product
- Ans.
To upsell and cross sell a product, I would identify the customer's needs and offer complementary products or upgrades.
Listen to the customer's needs and preferences
Offer complementary products that enhance the original purchase
Suggest upgrades or premium versions of the product
Explain the benefits and value of the additional products
Provide personalized recommendations based on the customer's purchase history
Use persu...
- Q2. How would you benefit the organisation
- Q3. How do you see yourself after couple of years after joining our organization
Interview Preparation Tips
I would like to be an asset to the company down the line I will improve myself and put in my efforts to grow along with the company.
I applied via Recruitment Consultant and was interviewed before Jan 2020. There were 5 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Tell me about yourself
- Q2. 5 minutes speech on Mumbai
- Q3. Why you love dancing
Interview Preparation Tips
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Interview questions from similar companies
I applied via AmbitionBox and was interviewed in Dec 2021. There was 1 interview round.
Interview Preparation Tips
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Bharti Airtel Customer Relation Officer Interview Process
based on 7 interviews
2 Interview rounds
- Technical Round
- HR Round
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