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Bharti Airtel Customer Relation Officer Interview Questions and Answers

Updated 23 Feb 2023

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Customer Relation Officer Interview Questions

user image Shaikh Mohammed Raees

posted on 23 Feb 2023

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Tell me about your self.? What do you know about your job role.?
3

Group Discussion Round

Their will b your communication round in a app named Amcat their we the to read out some sentences and paragraphs for communication skils.
After that their will be listening test in that we have to speak the sentence without a mistake their will be 12 to 15 sentence given.

4

Behavioral Round (4 Questions)

  • Q1. It will same basic questions given above
  • Q2. Then there will be salary discussion if experience their will be hike according to your last salary.
  • Q3. Why do you want to jkin telecom company.
  • Q4. How you will do sales on floor

Interview Preparation Tips

Interview preparation tips for other job seekers - Good luck you can found this job in Quess crop which located in Ahura center you can get location easily on Google map

I applied via Newspaper Ad and was interviewed in May 2022.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. On spot topic given we have to explain its easy process

Interview Preparation Tips

Interview preparation tips for other job seekers - Firstly be bold when you attend the interview be honest when you are talking in group discussion don't fear

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (5 Questions)

  • Q1. What are your salary expectations?
  • Q2. Why should we hire you?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.
  • Q5. What is your family background?
3

Aptitude Test Round

Passed

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing to say sorry nanananananananananananananananananan

I applied via Naukri.com and was interviewed in Jan 2021.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Always prepare yourself before any interview.. grab some info about your employer. Always feel free ask. Don't hesitate while answering a question that's you don't have correct answer..

Bharti Airtel interview questions for designations

 Customer Relation Executive

 (4)

 Senior Customer Relation Executive

 (1)

 Customer Relationship Officer

 (13)

 Guest Relation Executive

 (1)

 Customer Care Executive

 (4)

 Customer Service Executive

 (3)

 Customer Relationship Executive

 (2)

 Customer Relationship Manager

 (2)

I applied via Referral

3 Interview Rounds

Interview Questions

I applied via Naukri.com and was interviewed before Sep 2020.

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be patient and think calmly do get nervous

I applied via Referral and was interviewed before Nov 2020.

1 Interview Round

Interview Questions

  • Q1. How would you upsell and cross sell a product View Answers (2)
  • Q2. How would you benefit the organisation Add Answer
  • Q3. How do you see yourself after couple of years after joining our organization Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I would ask close ended questions and understand the customer needs then we can upsell and cross sell a product, I would be a good team player and support other staff members to achieve the Target.
I would like to be an asset to the company down the line I will improve myself and put in my efforts to grow along with the company.

I applied via Recruitment Consultant and was interviewed before Jan 2020.

5 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be positive, polite and confident in front of interviewer.

Interview questions from similar companies

I applied via Referral and was interviewed in Jun 2021.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Pressure is very high.
Try only if u have telecom experience for others and freshers I would like to suggest a bigg no.
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. How to install operating system?
  • Q2. Difference between router & Switch

Skills evaluated in this interview

Bharti Airtel Interview FAQs

How many rounds are there in Bharti Airtel Customer Relation Officer interview?
Bharti Airtel interview process usually has 2-3 rounds. The most common rounds in the Bharti Airtel interview process are Resume Shortlist, HR and Aptitude Test.
What are the top questions asked in Bharti Airtel Customer Relation Officer interview?

Some of the top questions asked at the Bharti Airtel Customer Relation Officer interview -

  1. How would you upsell and cross sell a produ...read more
  2. How you will do sales on fl...read more
  3. On spot topic given we have to explain its easy proc...read more

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People are getting interviews through

based on 7 Bharti Airtel interviews
Job Portal
Referral
Recruitment Consultant
29%
29%
14%
28% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Bharti Airtel Customer Relation Officer Salary
based on 416 salaries
₹1.1 L/yr - ₹5 L/yr
10% more than the average Customer Relation Officer Salary in India
View more details

Bharti Airtel Customer Relation Officer Reviews and Ratings

based on 308 reviews

3.6/5

Rating in categories

3.7

Skill development

3.4

Work-Life balance

3.3

Salary & Benefits

3.3

Job Security

3.4

Company culture

2.8

Promotions/Appraisal

3.2

Work Satisfaction

Explore 308 Reviews and Ratings
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