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Aerial Telecom Solutions Customer Service Associate Interview Questions and Answers

Updated 22 Jul 2024

Aerial Telecom Solutions Customer Service Associate Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. How to install operating system?
  • Ans. 

    To install an operating system, you need to boot from the installation media and follow the on-screen instructions.

    • Insert the installation media (such as a USB drive or DVD) into the computer

    • Restart the computer and boot from the installation media

    • Follow the on-screen instructions to select language, partition the disk, and install the OS

    • Wait for the installation process to complete and then restart the computer

  • Answered by AI
  • Q2. Difference between router & Switch
  • Ans. 

    Router connects multiple networks while switch connects devices within a network.

    • Router operates at the network layer (Layer 3) of the OSI model, while switch operates at the data link layer (Layer 2).

    • Router uses IP addresses to route data between different networks, while switch uses MAC addresses to forward data within a network.

    • Router can determine the best path for data packets to travel between networks, while swi...

  • Answered by AI

Skills evaluated in this interview

Interview questions from similar companies

I applied via Walk-in and was interviewed before Nov 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. As ,being an aspirant from engineering field ,why you want to switch over your domain from engineering to BPO ?

Interview Preparation Tips

Interview preparation tips for other job seekers - My suggestion ,will be that any fresher or job aspirant should be thorough about the contents in his resume or curriculum vitate
One should only include those information ,which is relevant to interviewr and which is acknowged by you.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Explain the architecture of Kubernetes
  • Ans. 

    Kubernetes is a container orchestration platform that manages and automates the deployment, scaling, and management of containerized applications.

    • Kubernetes uses a master-slave architecture with a control plane and worker nodes.

    • The control plane manages the overall state of the cluster and schedules workloads to the worker nodes.

    • Worker nodes run the containers and communicate with the control plane to receive instructi...

  • Answered by AI
  • Q2. Give case study scenario where you implemented a app through any cloud provider (I preferred with azure)
Round 3 - Technical 

(3 Questions)

  • Q1. Explain the garbage collection process in java
  • Ans. 

    Garbage collection is an automatic process of freeing up memory by removing unused objects.

    • Java uses a mark-and-sweep algorithm for garbage collection

    • Objects that are no longer referenced are marked for deletion

    • The garbage collector runs periodically to remove the marked objects

    • Finalize() method can be used to perform cleanup operations before an object is deleted

  • Answered by AI
  • Q2. Explain how did you implemented CI CD integration through Jenkins
  • Ans. 

    Implemented CI/CD integration through Jenkins using pipeline as code approach

    • Created a Jenkins pipeline job and defined stages for build, test, and deploy

    • Integrated source code management tool like Git with Jenkins

    • Used Jenkins plugins like Maven, Docker, and Kubernetes for building, packaging, and deploying the application

    • Configured Jenkins to trigger the pipeline on every code commit or merge to the main branch

    • Enabled...

  • Answered by AI
  • Q3. Describe how Azure hosted AKS works
  • Ans. 

    Azure hosted AKS is a managed Kubernetes service that simplifies deployment and management of containerized applications.

    • AKS stands for Azure Kubernetes Service

    • AKS is a fully managed Kubernetes container orchestration service

    • AKS automates the deployment, scaling, and management of containerized applications

    • AKS integrates with other Azure services such as Azure Active Directory, Azure Monitor, and Azure Container Regist

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Stick to your resume and do good basic prep in technologies that you’ve mentioned in your resume

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before May 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why do you want to work here?
  • Q2. Looking for an opportunity to grow
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Codings were asked to write in java

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Why do you want to join BT?
  • Q2. Since you have left your previous company, what if we do not select you?
  • Q3. Any future plans of growth in the company?
  • Q4. Are you ok with night shift?
Round 2 - HR 

(4 Questions)

  • Q1. Since you are selected by operation team, How soon can you join us?
  • Q2. Salary structure in the previous organisation?
  • Q3. Roles and responsibilities in previous organisation ?
  • Q4. Your achievements in previous organisation?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me something about you? Your experience overall of Work, why you left your last organisation? Why BT?
Round 3 - Aptitude Test 

MCQ questions for English maths and situations based questions

Round 4 - One-on-one 

(4 Questions)

  • Q1. Basis on your experience the questions were asked What do you know about NPS, promoter detractor, how will manage your work life balance
  • Q2. Why you want to join BT
  • Q3. Where you see yourself in next 5 years and question on your stability
  • Q4. Are you comfortable with rotating shifts

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best guy's
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why do want to be a CSA

I applied via Recruitment Consultant and was interviewed in Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Questions relates to Provisions and based on budgeting activity.
  • Q2. Questions in relation to revenue Recognition and IFRS.

Interview Preparation Tips

Interview preparation tips for other job seekers - One should read IFRS with at least one example which help to deal above interview questions.
Round 1 - Technical 

(2 Questions)

  • Q1. SQL Basics on query,joins
  • Q2. Python basics on OOPs,exception handling

Interview Preparation Tips

Interview preparation tips for other job seekers - Strong basics required on sql python and big data

Aerial Telecom Solutions Interview FAQs

How many rounds are there in Aerial Telecom Solutions Customer Service Associate interview?
Aerial Telecom Solutions interview process usually has 1 rounds. The most common rounds in the Aerial Telecom Solutions interview process are Technical.
How to prepare for Aerial Telecom Solutions Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Aerial Telecom Solutions. The most common topics and skills that interviewers at Aerial Telecom Solutions expect are Business Development, Communication Skills, Counselling, Customer Service and Digital Marketing.
What are the top questions asked in Aerial Telecom Solutions Customer Service Associate interview?

Some of the top questions asked at the Aerial Telecom Solutions Customer Service Associate interview -

  1. how to install operating syst...read more
  2. difference between router & Swi...read more

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Aerial Telecom Solutions Customer Service Associate Interview Process

based on 2 interviews

Interview experience

3.5
  
Good
View more

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Aerial Telecom Solutions Customer Service Associate Salary
based on 5 salaries
₹2.3 L/yr - ₹2.5 L/yr
16% less than the average Customer Service Associate Salary in India
View more details

Aerial Telecom Solutions Customer Service Associate Reviews and Ratings

based on 3 reviews

1.9/5

Rating in categories

1.3

Skill development

2.2

Work-life balance

1.5

Salary

1.3

Job security

1.5

Company culture

1.0

Promotions

1.5

Work satisfaction

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