Aerial Telecom Solutions Customer Service Associate Interview Questions and Answers

My personal skills and abilities.

Q1. Human resources management
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Q2. Sales manager techniques
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Q3. Staffing processs
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Q4. Custome service executive
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Q5. And maintain bill books
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Share ideas and thoughts with one another that could be beneficial for the company's upcoming profits.

Q1. Why do you want to work here?
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Q2. Looking for an opportunity to grow
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Q1. Why do you want to join BT?
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Q2. Since you have left your previous company, what if we do not select you?
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Q3. Any future plans of growth in the company?
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Q4. Are you ok with night shift?
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Q1. Since you are selected by operation team, How soon can you join us?
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Q2. Salary structure in the previous organisation?
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Q3. Roles and responsibilities in previous organisation ?
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Q4. Your achievements in previous organisation?
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Q1. What is the sallary
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Q2. Freelancers language
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Q3. What is you job time
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Q4. What is the training
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Q5. Local language allow or not
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Local language allowance depends on the specific requirements of the job and the company's policies.
• Local language allowance may be provided if the job requires communication with customers in their native language.

• Some companies offer additional pay for employees who are fluent in local languages to better serve customers.

• Local language allowance may vary depending on the region and the demand for language skills in t
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Q1. Tell me about yourself
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Q2. Why do want to be a CSA
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Q1. Why did you choose HR as a career
Ans. Aim to understand my work and motivation and passion for working in HR. I need to highlight my interests skills, values, to the HR field. And I enjoyed to helping people solving problems, and developing talent, and creating a positive work.
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Q2. What are the main HR challenges or trends in your industry
Ans. You need to do some research and identify some key HR challenges or trends that are relevant to the role and the organization.HR needs to adapt to changing workforce demographics, technology, regulations, or customer expectations.
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Q3. How do you deal with conflict or difficult situations in the workplace
Ans. You need to show your ability to handle conflict or difficult situations in the workplace with tact, empathy, and professionalism.how you use active listening, mediation, negotiation, or coaching techniques to resolve conflict or difficult situations in the workplace.
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Q4. Do not fake! Be yourself. Bluffing during the HR interview should be avoided at all costs.
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Q5. Answer to the point and while answering, be honest and truthful.
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Q6. Wear comfortable but formal clothes. Keep accessories to a bare minimum.
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