Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Aerial Telecom Solutions Team. If you also belong to the team, you can get access from here

Aerial Telecom Solutions Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Clear (1)

Aerial Telecom Solutions Customer Service Associate Interview Questions and Answers

Updated 22 Jul 2024

Aerial Telecom Solutions Customer Service Associate Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. How to install operating system?
  • Ans. 

    To install an operating system, you need to boot from the installation media and follow the on-screen instructions.

    • Insert the installation media (such as a USB drive or DVD) into the computer

    • Restart the computer and boot from the installation media

    • Follow the on-screen instructions to select language, partition the disk, and install the OS

    • Wait for the installation process to complete and then restart the computer

  • Answered by AI
  • Q2. Difference between router & Switch
  • Ans. 

    Router connects multiple networks while switch connects devices within a network.

    • Router operates at the network layer (Layer 3) of the OSI model, while switch operates at the data link layer (Layer 2).

    • Router uses IP addresses to route data between different networks, while switch uses MAC addresses to forward data within a network.

    • Router can determine the best path for data packets to travel between networks, while swi...

  • Answered by AI

Skills evaluated in this interview

Rate your
company

🤫 100% anonymous

How was your last interview experience?

Share interview

Interview questions from similar companies

I applied via Company Website and was interviewed in Mar 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. 1. Job profile? 2. What do know about JIo? 3. Do you have any experience of chat?
  • Ans. 

    Job profile involves providing customer service, handling queries and resolving issues. Jio is a telecommunications company in India. Experience in chat communication is preferred.

    • Job profile includes assisting customers with their queries and issues

    • Jio is a leading telecommunications company in India known for its affordable services and wide network coverage

    • Experience in chat communication involves interacting with c...

  • Answered by AI
  • Q2. 1. Shared my experience which I have been gone though out my career of all LOB's. 2. Informed digital innovation of JIo like as Jio Mart, Ajio, Reliance Trends, ...

Interview Preparation Tips

Interview preparation tips for other job seekers - Do some home work before sitting in front of interviewer, so you would be more confident whether it's telephonic conversation or on office. You should know your abilities to showcase yourself.

I applied via Recruitment Consultant and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Technical Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Whatever they ask if u have .1% knowledge of it explain it

I applied via Walk-in and was interviewed before Nov 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. As ,being an aspirant from engineering field ,why you want to switch over your domain from engineering to BPO ?

Interview Preparation Tips

Interview preparation tips for other job seekers - My suggestion ,will be that any fresher or job aspirant should be thorough about the contents in his resume or curriculum vitate
One should only include those information ,which is relevant to interviewr and which is acknowged by you.

Interview Questionnaire 

2 Questions

  • Q1. Where do you see yourself after 3 years of time?
  • Q2. What matters is consistency towards the work we do, and if I would get a chance, definitely I would see myself to a superior position after a spam of time.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interwiew shall be given only if you are interested towards that work, gathering a bit of knowledge towards that particular firm/company would be an added advantage.
Round 1 - Technical 

(2 Questions)

  • Q1. SQL Basics on query,joins
  • Q2. Python basics on OOPs,exception handling

Interview Preparation Tips

Interview preparation tips for other job seekers - Strong basics required on sql python and big data

Interview Questionnaire 

3 Questions

  • Q1. Why you want to change from Export Industry to Vodafone?
  • Q2. Where you see yourself in next 5 years?
  • Q3. Over here I had answered, that I would like to see myself atleast 2 levels up into next 5 years and more then that too. As working with Vodafone is one of the opportunity where I can grow steadily. Never s...

I applied via Recruitment Consulltant and was interviewed in Jun 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Like the common ones , why you skip the last job and what are the expectations of yours and the salary is this much are you ok with it like..
Round 3 - One-on-one 

(1 Question)

  • Q1. They have asked me about postpaid benefits and asked me about to read a line and elaborate it.
Round 4 - One-on-one 

(1 Question)

  • Q1. Not so specific..just the same ones English check and clean shave is must...
  • Ans. Yes I am able to maintain the grooming.
  • Answered Anonymously

Interview Preparation Tips

Topics to prepare for Vodafone Idea Senior Associate interview:
  • postpaid sales
Interview preparation tips for other job seekers - Just be confident and know the details about postpaid services it will help you to get to be selected.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(4 Questions)

  • Q1. Tell me about yourself and your previous company .
  • Q2. Why you want to join vodafone.
  • Q3. What are your salary expectation.
  • Q4. How soon you will join us.
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 3 - HR 

(1 Question)

  • Q1. When will you join us.

Interview Preparation Tips

Interview preparation tips for other job seekers - Get a job which gives you smile not stress and my experience with vodafone was great. I was happy and grateful to be a part of vodafone.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Job Portal and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - Coding Test 

Basic debugging questions

Round 2 - Technical 

(3 Questions)

  • Q1. Basic Java conncepts
  • Q2. Inheritance of files
  • Ans. 

    Inheritance of files refers to the process of passing down files and their associated permissions from one user or group to another.

    • Inheritance allows for efficient management of file permissions by reducing the need to manually assign permissions to each individual file.

    • When a file inherits permissions, it means that it adopts the same permissions as its parent directory.

    • Inheritance can be enabled or disabled for spec...

  • Answered by AI
  • Q3. Why do you want to join is
Contribute & help others!
anonymous
You can choose to be anonymous

Aerial Telecom Solutions Interview FAQs

How many rounds are there in Aerial Telecom Solutions Customer Service Associate interview?
Aerial Telecom Solutions interview process usually has 1 rounds. The most common rounds in the Aerial Telecom Solutions interview process are Technical.
How to prepare for Aerial Telecom Solutions Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Aerial Telecom Solutions. The most common topics and skills that interviewers at Aerial Telecom Solutions expect are Business Development, Communication Skills, Counselling, Customer Service and Digital Marketing.
What are the top questions asked in Aerial Telecom Solutions Customer Service Associate interview?

Some of the top questions asked at the Aerial Telecom Solutions Customer Service Associate interview -

  1. how to install operating syst...read more
  2. difference between router & Swi...read more

Recently Viewed

SALARIES

iEnergizer

SALARIES

iEnergizer

No Salaries

JOBS

Bharti Airtel

No Jobs

JOBS

Bharti Airtel

No Jobs

SALARIES

iEnergizer

SALARIES

Bharti Airtel

SALARIES

iEnergizer

SALARIES

iEnergizer

REVIEWS

Bharti Airtel

No Reviews

REVIEWS

Bharti Airtel

No Reviews

Tell us how to improve this page.

Aerial Telecom Solutions Customer Service Associate Interview Process

based on 2 interviews

Interview experience

3.5
  
Good
View more

Anonymously discuss salaries, work culture, and many more

Get Ambitionbox App

Interview Questions from Similar Companies

Jio Interview Questions
3.9
 • 1.7k Interviews
Bharti Airtel Interview Questions
4.0
 • 843 Interviews
Vodafone Idea Interview Questions
4.1
 • 551 Interviews
Ericsson Interview Questions
4.1
 • 411 Interviews
Nokia Interview Questions
4.1
 • 267 Interviews
Verizon Interview Questions
4.1
 • 110 Interviews
AT&T Interview Questions
4.1
 • 52 Interviews
Telstra Interview Questions
4.0
 • 48 Interviews
View all
Aerial Telecom Solutions Customer Service Associate Salary
based on 5 salaries
₹2.3 L/yr - ₹2.5 L/yr
15% less than the average Customer Service Associate Salary in India
View more details

Aerial Telecom Solutions Customer Service Associate Reviews and Ratings

based on 3 reviews

1.9/5

Rating in categories

1.3

Skill development

2.2

Work-life balance

1.5

Salary

1.3

Job security

1.5

Company culture

1.0

Promotions

1.5

Work satisfaction

Explore 3 Reviews and Ratings
NOC Engineer
56 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Data Entry Operator
47 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

SAP SD Consultant
42 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Project Coordinator
39 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Network Engineer
36 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare Aerial Telecom Solutions with

Bharti Airtel

4.0
Compare

Vodafone Idea

4.1
Compare

Jio

3.9
Compare

Tata Communications

4.0
Compare
Did you find this page helpful?
Yes No
write
Share an Interview