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Aerial Telecom Solutions
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Aerial Telecom Solutions Customer Service Associate Interview Questions and Answers
Aerial Telecom Solutions Customer Service Associate Interview Experiences
1 interview found
(2 Questions)
- Q1. How to install operating system?
- Ans.
To install an operating system, you need to boot from the installation media and follow the on-screen instructions.
Insert the installation media (such as a USB drive or DVD) into the computer
Restart the computer and boot from the installation media
Follow the on-screen instructions to select language, partition the disk, and install the OS
Wait for the installation process to complete and then restart the computer
- Q2. Difference between router & Switch
- Ans.
Router connects multiple networks while switch connects devices within a network.
Router operates at the network layer (Layer 3) of the OSI model, while switch operates at the data link layer (Layer 2).
Router uses IP addresses to route data between different networks, while switch uses MAC addresses to forward data within a network.
Router can determine the best path for data packets to travel between networks, while swi...
Skills evaluated in this interview
Top trending discussions
Interview questions from similar companies
Customer Service Associate Interview Questions & Answers
Bharti Airtel
Anonymous
posted on 15 Nov 2020
I applied via Walk-in and was interviewed before Nov 2019. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. As ,being an aspirant from engineering field ,why you want to switch over your domain from engineering to BPO ?
Interview Preparation Tips
One should only include those information ,which is relevant to interviewr and which is acknowged by you.
Kartik Paul
I applied via Company Website and was interviewed in Mar 2020. There were 5 interview rounds.
Interview Questionnaire
2 Questions
- Q1. 1. Job profile? 2. What do know about JIo? 3. Do you have any experience of chat?
- Ans.
Job profile involves providing customer service, handling queries and resolving issues. Jio is a telecommunications company in India. Experience in chat communication is preferred.
Job profile includes assisting customers with their queries and issues
Jio is a leading telecommunications company in India known for its affordable services and wide network coverage
Experience in chat communication involves interacting with c...
- Q2. 1. Shared my experience which I have been gone though out my career of all LOB's. 2. Informed digital innovation of JIo like as Jio Mart, Ajio, Reliance Trends, ...
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Sep 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Technical Questions
Interview Preparation Tips
I applied via AmbitionBox and was interviewed in Jun 2022. There were 3 interview rounds.
Verbal, logical questions, reasoning questions
(1 Question)
- Q1. Self introduction ,work explanation and how to deal with people
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jun 2022. There was 1 interview round.
(1 Question)
- Q1. How to clear the customer problem
- Ans.
To clear a customer problem, listen actively, empathize, offer solutions, and follow up.
Listen actively to the customer's problem and let them know you understand their frustration.
Empathize with the customer and apologize for any inconvenience caused.
Offer solutions to the customer's problem and explain how they can be implemented.
Follow up with the customer to ensure their problem has been resolved to their satisfact
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.
(1 Question)
- Q1. About the company and jio
Selected
I applied via Recruitment Consulltant and was interviewed before Aug 2022. There were 4 interview rounds.
(1 Question)
- Q1. Tell me something about you? Your experience overall of Work, why you left your last organisation? Why BT?
MCQ questions for English maths and situations based questions
(4 Questions)
- Q1. Basis on your experience the questions were asked What do you know about NPS, promoter detractor, how will manage your work life balance
- Q2. Why you want to join BT
- Q3. Where you see yourself in next 5 years and question on your stability
- Q4. Are you comfortable with rotating shifts
Interview Preparation Tips
I applied via Job Portal and was interviewed before Feb 2023. There were 2 interview rounds.
Basic debugging questions
(3 Questions)
- Q1. Basic Java conncepts
- Q2. Inheritance of files
- Ans.
Inheritance of files refers to the process of passing down files and their associated permissions from one user or group to another.
Inheritance allows for efficient management of file permissions by reducing the need to manually assign permissions to each individual file.
When a file inherits permissions, it means that it adopts the same permissions as its parent directory.
Inheritance can be enabled or disabled for spec...
- Q3. Why do you want to join is
I applied via Recruitment Consultant and was interviewed in Jan 2021. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Questions relates to Provisions and based on budgeting activity.
- Q2. Questions in relation to revenue Recognition and IFRS.
Interview Preparation Tips
Aerial Telecom Solutions Interview FAQs
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Aerial Telecom Solutions Customer Service Associate Interview Process
based on 2 interviews
Interview experience
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Aerial Telecom Solutions Customer Service Associate Reviews and Ratings
based on 3 reviews
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