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BT Group Customer Service Associate Interview Questions and Answers
Updated
17 Dec 2024
3 interviews found
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Anonymous
Interview experience
Poor
Difficulty level
-
Duration
-
Result
Selected
3 Interview Rounds
1
Assignment Round
Grammar, passages, basic aptitude, and the Versant test.
2
Group Discussion Round
Any random topic such as diversity and inclusion or your most recent birthday.
3
One-on-one Round (2 Questions)
- Q1. Operations round with hiring managers. Add Answer
- Q2. About you, qualifications, about the companu. Add Answer
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Company Website and was interviewed in Feb 2024.
2 Interview Rounds
1
One-on-one Round (4 Questions)
- Q1. Why do you want to join BT? Add Answer
- Q2. Since you have left your previous company, what if we do not select you? Add Answer
- Q3. Any future plans of growth in the company? Add Answer
- Q4. Are you ok with night shift? Add Answer
2
HR Round (4 Questions)
- Q1. Since you are selected by operation team, How soon can you join us? Add Answer
- Q2. Salary structure in the previous organisation? Add Answer
- Q3. Roles and responsibilities in previous organisation ? Add Answer
- Q4. Your achievements in previous organisation? Add Answer
Interview experience
Poor
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (2 Questions)
- Q1. Tell me about yourself View Answers (1)
- Q2. Why do want to be a CSA Add Answer
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about BT Group?
Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
-
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Why are the perfect fit for the role Add Answer
I applied via Referral and was interviewed before Jun 2021.
3 Interview Rounds
1
Aptitude Test Round
Predictive Index Behavioral Assessment
2
One-on-one Round (2 Questions)
- Q1. What did you learn during your internship? Add Answer
- Q2. Would you like to ask any questions? Add Answer
3
HR Round (1 Question)
- Q1. Where do you see yourself in five years Add Answer
Interview Preparation Tips
Topics to prepare for Maersk Customer Service Associate interview:
- Shipping
- Supply Chain Management
- International Business
Customer Relationship Manager Interview Questions
Hyundai Motor India Limited
Nikita Waghmare
posted on 14 Oct 2023
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via AmbitionBox and was interviewed in Sep 2023.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (3 Questions)
- Q1. Why did you choose hyundai company? Add Answer
- Q2. What do you know about the motor line? View Answers (1)
- Q3. Where have you worked before? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Nothing
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before May 2023.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Listen to the recording and answer the questions Add Answer
- Q2. Why customer services View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Smooth interview
I applied via Naukri.com and was interviewed before Dec 2019.
3 Interview Rounds
Interview Questions
- Q1. About myself
Add Answer
- Q2. Past experience
Add Answer
- Q3. Technical questions
Add Answer
- Q4. Expecations
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be yourself a 100%. Authenticity is the one thing after skills that companies look for.
Be assertive.
Be clear about your expecations so that both the parties can know what they are getting.
Be assertive.
Be clear about your expecations so that both the parties can know what they are getting.
G Priyanka
I applied via Company Website and was interviewed in Jun 2021.
Interview Questions
- Q1. When i should get inter view cal
Add Answer
- Q2. Where is the cimpany
View Answers (1)
- Q3. And u will provide job training
Add Answer
- Q4. And how u will send offer letter
Add Answer
- Q5. And how is the salary expectations
Add Answer
- Q6. And in your company any experience required
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Iam expecting interview cal from your organization i have techinal skills to improve my knowledge
Interview experience
Excellent
Difficulty level
Easy
Duration
More than 8 weeks
Result
Not Selected
I applied via Naukri.com and was interviewed before Feb 2023.
1 Interview Round
1
HR Round (1 Question)
- Q1. Asked about previous job Add Answer
BT Group Interview FAQs
How many rounds are there in BT Group Customer Service Associate interview?
BT Group interview process usually has 2 rounds. The most common rounds in the BT Group interview process are One-on-one Round, HR and Group Discussion.
How to prepare for BT Group Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at BT Group. The most common topics and skills that interviewers at BT Group expect are International Voice Process.
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Interview Process at BT Group Customer Service Associate
based on 3 interviews in last 1 year
Interview experience
People are getting interviews through
based on 1 BT Group interview
Company Website
100%
Low
Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
Customer Service Associate Interview Questions from Similar Companies
Fast track your campus placements
22%
more
than the average Customer Service Associate Salary in India
View more details
BT Group Customer Service Associate Reviews and Ratings
based on 15 reviews
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