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Jio
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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I was interviewed in Dec 2024.
My personal skills and abilities.
Share ideas and thoughts with one another that could be beneficial for the company's upcoming profits.
I applied via AmbitionBox and was interviewed in Jun 2024. There was 1 interview round.
Local language allowance depends on the specific requirements of the job and the company's policies.
Local language allowance may be provided if the job requires communication with customers in their native language.
Some companies offer additional pay for employees who are fluent in local languages to better serve customers.
Local language allowance may vary depending on the region and the demand for language skills in t
I applied via Approached by Company and was interviewed in Dec 2023. There was 1 interview round.
What people are saying about Jio
I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.
Jio interview questions for designations
I was interviewed before Feb 2024.
I am a quick learner with excellent communication skills and a passion for helping customers.
I have experience in handling customer complaints and resolving issues
I am proficient in using customer service software and tools
I am able to remain calm and patient in high-stress situations
I am a team player and enjoy collaborating with colleagues to provide the best customer service possible
Interview date on 10 September
Computer test and dv
Gd group discussed and computer basic
Success at work is measured by achieving goals, meeting targets, and receiving positive feedback from customers and colleagues.
Achieving goals set by the company or team
Meeting targets and deadlines
Receiving positive feedback from customers and colleagues
Improving customer satisfaction ratings
Increasing sales or revenue
Reducing customer complaints or issues
Maintaining a positive attitude and work ethic
Continuously lear...
I applied via Naukri.com and was interviewed in Jun 2022. There was 1 interview round.
To clear a customer problem, listen actively, empathize, offer solutions, and follow up.
Listen actively to the customer's problem and let them know you understand their frustration.
Empathize with the customer and apologize for any inconvenience caused.
Offer solutions to the customer's problem and explain how they can be implemented.
Follow up with the customer to ensure their problem has been resolved to their satisfact
based on 8 interviews
2 Interview rounds
based on 49 reviews
Rating in categories
Assistant Manager
5.4k
salaries
| ₹1.2 L/yr - ₹10.4 L/yr |
Deputy Manager
3.4k
salaries
| ₹4.2 L/yr - ₹13.8 L/yr |
Manager
1.8k
salaries
| ₹5.9 L/yr - ₹22.3 L/yr |
Senior Executive
1.5k
salaries
| ₹1.7 L/yr - ₹8 L/yr |
Senior Manager
1.4k
salaries
| ₹10.3 L/yr - ₹30.6 L/yr |
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