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3.9

based on 22k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Jio Customer Service Associate Reviews

Updated 21 Dec, 2024
Overall Rating
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4.2/5
based on 49 reviews

Rating distribution

Category Ratings

4.2

Company culture

4.1

Job security

4.1

Work-life balance

4.1

Skill development

4.1

Work satisfaction

4.0

Salary

3.7

Promotions

What employees say about Jio?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

40% employees reported

Flexible timing

Flexible timing

60% employees reported

No travel

No travel

70% employees reported

Gender based rating

4.4
female

Rated by Women

18 reviews

4.0
male

Rated by Men

27 reviews

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Top Mentions in Jio Customer Service Associate Reviews

49 reviews found

Sort by: Popular

Top Jio Customer Service Associate Interview Questions

Q1. How to clear the customer problem
Q2. Local language allow or not
Q3. Sales manager techniques
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People also ask about Jio's Customer Service Associates

Is Jio a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 49 employee reviews, it's clear that most customer service associates have a positive experience working at Jio. Company culture holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.7. Read reviews about company culture and career growth on AmbitionBox.
Does Jio pay their Customer Service Associates well?
According to AmbitionBox reviews, Jio customer service associates rate their salary and benefits at 4.0 out of 5, based on 49 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Jio is generally seen as a place that values and rewards its workforce fairly. You can know more about Jio's customer service associates salaries here and to read reviews specifically about salary and benefits at Jio for customer service associates, click here .
How is the work culture at Jio for Customer Service Associates?
Work culture at Jio for customer service associates is rated 4.2 out of 5 by 49 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Jio. To read reviews specifically about work culture at Jio for customer service associates, click here .
How is the job security at Jio for Customer Service Associates?
Based on 49 reviews on AmbitionBox, Jio's customer service associates rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Jio, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Jio for customer service associates, click here .

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Jio Customer Service Associate Salary
based on 87 salaries
₹1 L/yr - ₹3.6 L/yr
25% less than the average Customer Service Associate Salary in India
View more details
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