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I was interviewed in Aug 2024.
My previous workplace was a fast-paced retail store with a focus on customer service and team collaboration.
Managed a team of 15 employees to ensure smooth operations
Implemented new customer service strategies resulting in a 20% increase in customer satisfaction
Collaborated with other departments to optimize inventory management
I graduated in 2015 with a Bachelor's degree in Business Administration.
Graduated in 2015
Bachelor's degree in Business Administration
Completed my studies at XYZ University
I was responsible for overseeing daily operations, managing staff, and ensuring customer satisfaction.
Managed a team of 15 employees
Implemented new customer service strategies resulting in a 20% increase in customer satisfaction
Handled scheduling, inventory management, and budgeting
Yes, I have completed the diploma in Business Management.
Yes, I have completed a diploma in Business Management.
I completed the diploma program at XYZ Institute.
The diploma covered courses in finance, marketing, and leadership.
I graduated with honors from the program.
Yes, I have knowledge related to optic fiber.
I have experience working with optic fiber cables in previous projects.
I am familiar with the technology used in optic fiber communication.
I understand the advantages of using optic fiber for high-speed data transmission.
Ready for role test needs to be completed even after joining, if you fail the test, you are not eligible to work.
I was interviewed in Aug 2024.
I have over 5 years of experience in various companies, including leading teams and implementing successful strategies.
Managed a team of 10 employees at Company A
Implemented a new sales strategy at Company B which resulted in a 20% increase in revenue
Led a project to streamline operations at Company C, resulting in a 15% cost reduction
Effective strategies for handling customer escalations include active listening, empathy, timely resolution, and follow-up.
Practice active listening to understand the customer's concerns and show empathy.
Apologize for any inconvenience caused and assure the customer that their issue will be resolved.
Offer a timely resolution by providing options or solutions to address the customer's issue.
Follow up with the customer a...
Improving customer SLAs involves setting realistic expectations, clear communication, efficient processes, and regular monitoring.
Set realistic response times based on capacity and resources
Ensure clear communication of SLA terms to customers
Implement efficient processes to meet SLA requirements
Regularly monitor and analyze SLA performance for continuous improvement
I was interviewed in Jan 2025.
Aptitude Test for joining test
Case study a part of for joining test
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I applied via Walk-in and was interviewed in Jul 2024. There was 1 interview round.
I applied via Naukri.com and was interviewed in Nov 2023. There were 2 interview rounds.
I applied via Referral and was interviewed before Aug 2023. There were 2 interview rounds.
I was interviewed before Aug 2023.
Experienced professional with a background in leadership and team management, dedicated to achieving organizational goals.
Over 5 years of experience in management roles
Strong leadership skills demonstrated through successful team management
Proven track record of achieving and exceeding organizational goals
Excellent communication and interpersonal skills
Passionate about driving team success and fostering a positive work
Self-learning is essential for career growth as it helps in acquiring new skills, staying updated with industry trends, and adapting to changes.
Continuous learning through online courses, workshops, and seminars
Networking with professionals in the field to gain insights and knowledge
Reading industry-related books, articles, and research papers
Seeking feedback and mentorship to improve skills and performance
Started as a sales associate, promoted to team leader, then assistant manager, now aiming for deputy manager role.
Started as a sales associate
Promoted to team leader
Became assistant manager
Currently aiming for deputy manager role
New tachnology in teleco.
The duration of Jio Deputy Manager interview process can vary, but typically it takes about 2-4 weeks to complete.
based on 56 interviews
4 Interview rounds
based on 806 reviews
Rating in categories
Assistant Manager
5.4k
salaries
| ₹1.2 L/yr - ₹10.4 L/yr |
Deputy Manager
3.4k
salaries
| ₹4.2 L/yr - ₹13.7 L/yr |
Manager
1.8k
salaries
| ₹5.9 L/yr - ₹22.5 L/yr |
Senior Executive
1.5k
salaries
| ₹1.7 L/yr - ₹8 L/yr |
Senior Manager
1.4k
salaries
| ₹10.3 L/yr - ₹30.5 L/yr |
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