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Jio Customer Service Executive Interview Questions, Process, and Tips
Top Jio Customer Service Executive Interview Questions and Answers
- Q1. Do you know what other products Jio has other than being a network service provider?
- Q2. What is the role of customer seivice
- Q3. What is a work
Jio Customer Service Executive Interview Experiences
27 interviews found
Anonymous
I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.
(4 Questions)
- Q1. Electrical Maintenance
- Q2. Customer service
- Q3. Maintenance services
- Q4. Rectify the error
- Ans.
To rectify the error, identify the root cause, implement a solution, and communicate with the customer.
Identify the root cause of the error by analyzing the situation and gathering relevant information.
Implement a solution by taking necessary actions to correct the error and prevent it from happening again.
Communicate with the customer to explain the error, apologize for any inconvenience caused, and provide assurance ...
(2 Questions)
- Q1. Most important things
- Q2. Height recommended
Interview Preparation Tips
Electrical Maintenance
Selected
I appeared for an interview in Feb 2025, where I was asked the following questions.
- Q1. Can you tell me about yourself, Mohit singh
- Q2. I am very hard man
Selected
I applied via Company Website and was interviewed in Nov 2024. There was 1 interview round.
(5 Questions)
- Q1. What is your name?
- Ans. This is kamar Ahmed
- Q2. You are is from?
- Ans. Dehli
- Q3. What are your hobbies?
- Ans.
My hobbies Is Reading and sports and traveling.
- Q4. What is your work experience?
- Ans.
My work experience 1 year and growth your company.
- Q5. Why do you want a job
- Ans.
I want a job because I need a job.
What people are saying about Jio
Sourabh Kumar
Assessment of Jio in Jio Careers App
Interview Preparation Tips
1 - Asaswari
2 - Sneha
3 - Vaishnavi Parab
See Guys if they won't receive calls won't respond to the messages how we will apply for the position for which Jio has offered Vacancy.
Very worst Experience try to report these fellow three as much as possible and if you don't believe try calling all these three no one will pick up your call and won't respond to your WhatsApp messages and if they picked your call by mistake they will tell you something very bad and will hang up on you.
Jio interview questions for designations
D H
(1 Question)
- Q1. I had an HR interview where the discussion focused on my qualifications, experience, and understanding of the role, as well as my fit within the company culture. This will fulfill the minimum word limit r...
Debabrata Bera
(2 Questions)
- Q1. Work Experience
- Q2. Relevant questions
Selected
I applied via Google and was interviewed in Sep 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Waht is customer service
- Q2. Waht is empthy and sympthy
- Q3. What is the role of customer seivice
- Ans.
The role of customer service is to provide assistance and support to customers before, during, and after their purchase.
Listening to customer concerns and resolving issues
Providing product information and assistance with purchases
Building relationships with customers to ensure satisfaction
Handling complaints and feedback professionally
Ensuring a positive customer experience at all touchpoints
Interview Preparation Tips
Selected
I applied via Referral and was interviewed in Jul 2023. There were 2 interview rounds.
(5 Questions)
- Q1. First off all introduction
- Q2. Second about your experience
- Q3. About your knowledge which work will there
- Q4. About salary if you want join this company it's provided you 15-20 persent hike,
- Q5. If you want join reliance jio no need to English good spoken bcz no one speakEnglish.
Selected
I applied via Company Website and was interviewed in Apr 2024. There was 1 interview round.
(2 Questions)
- Q1. Basic self introduction
- Q2. Qualification and also experience
bmd nabi
Selected
I appeared for an interview before Mar 2024.
(2 Questions)
- Q1. Can you provide a self-introduction?
- Ans.
Enthusiastic customer service professional with a passion for helping others and a proven track record in resolving customer issues effectively.
Background: I have over three years of experience in customer service roles, primarily in retail and telecommunications.
Skills: Proficient in conflict resolution, I once turned a dissatisfied customer into a loyal one by actively listening and addressing their concerns.
Communic...
- Q2. What is the best place to visit in your location?
- Ans.
The best place to visit is the local botanical garden, showcasing diverse flora and serene walking paths.
Beautifully landscaped gardens with seasonal flowers.
Educational programs and workshops on plant care.
Peaceful walking trails perfect for relaxation.
Family-friendly activities, including a children's garden.
Photography opportunities with stunning backdrops.
Interview Preparation Tips
Jio Interview FAQs
The duration of Jio Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Jio Interviews By Designations
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Interview Questions for Popular Designations
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Jio Customer Service Executive Interview Process
based on 31 interviews
2 Interview rounds
- Resume Shortlist Round
- HR Round
Customer Service Executive Interview Questions from Similar Companies
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Jio Customer Service Executive Reviews and Ratings
based on 105 reviews
Rating in categories
|
Assistant Manager
5.4k
salaries
|  ₹1.2 L/yr - ₹10.5 L/yr |
|
Deputy Manager
3.4k
salaries
| ₹4.2 L/yr - ₹13.7 L/yr |
|
Manager
1.8k
salaries
| ₹5.9 L/yr - ₹23 L/yr |
|
Senior Manager
1.7k
salaries
| ₹10.2 L/yr - ₹32 L/yr |
|
Senior Executive
1.5k
salaries
| ₹1.7 L/yr - ₹8 L/yr |
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