70+ Jio Customer Service Executive Interview Questions & Answers | Complete Prep Guide 2025

Jio Customer Service Executive Interview Experiences

26 interviews found

Customer Service Executive Interview Questions & Answers

posted on 14 Feb 2022

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

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Round 2 - HR

(2 Questions)

Q1. Tell me about yourself.

Add your answer

Q2. What is your family background?

Add your answer

Round 3 - HR

(1 Question)

Q1. What is your family background?

Add your answer

Round 4 - Assignment

Round 5 - HR

(1 Question)

Q1. Share details of your previous job.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always work a team becose a good good work with tha team

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 23 Nov 2022

I was interviewed before Nov 2021.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. Tell us about yourself About work experience

Add your answer

Q2. Communication skills

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Interview Preparation Tips

Interview preparation tips for other job seekers - Hindi English and regional language skills for communication test

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 21 Mar 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Walk through the resume, ambitions & where you see yourself in 5 years.

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. Do you know what other products Jio has other than being a network service provider?

Ans.

Yes, Jio has a range of products including JioTV, JioCinema, JioSaavn, JioCloud, JioMoney, and JioMart.

JioTV - Live TV streaming app
JioCinema - Video-on-demand app
JioSaavn - Music streaming app
JioCloud - Cloud storage service
JioMoney - Digital wallet
JioMart - Online grocery delivery service

Answered by AI

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Interview Preparation Tips

Topics to prepare for Jio Customer Service Executive interview:

Company case study

Interview preparation tips for other job seekers - Interview rounds were well arranged and managed because of which candidates have the ease to go through them.

What people are saying about Jio

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a senior software engineer

Nomura Mumbai

Hello guys, I m working in reliance as SSE and got selected in Nomura at 9+ of experience. What are the salary range for negotiating to close the discussion. Skills set: Java back end developer

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Customer Service Executive Interview Questions & Answers

posted on 3 Feb 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Feb 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

Generic Aptitude Test was taken

Round 3 - Technical

(1 Question)

Q1. There was a technical round in which they asked about the technical details of the network.

Add your answer

Round 4 - HR

(1 Question)

Q1. General HR questions were asked.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and stay calm during the whole process.

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 12 Jun 2021

I applied via Company Website and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Why should we hire you.?

Ans.

BECAUSE I improve my skills in your company with works. I can learn new things I have patiency. My immediate goal is to get a job in a growth oriented company. I do work with smart attitude. I can take all responsibilities when required. I am a loyal. I have confident to improve my position

Answered by Sumit Chauhan

Add your answer

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 20 Nov 2021

I applied via Company Website and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. Tell me about yourself

Add your answer

Q2. What are your hobbies

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident,give your answers in polite way without hesitation

Jio Interview FAQs

How many rounds are there in Jio Customer Service Executive interview?

Jio interview process usually has 2-3 rounds. The most common rounds in the Jio interview process are HR, Resume Shortlist and One-on-one Round.

How to prepare for Jio Customer Service Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Jio. The most common topics and skills that interviewers at Jio expect are Customer Service, Communication Skills, bpo, Customer Handling and Social Media.

What are the top questions asked in Jio Customer Service Executive interview?

Some of the top questions asked at the Jio Customer Service Executive interview -

Do you know what other products Jio has other than being a network service prov...read more
What is the role of customer seiv...read more
What is a w...read more

How long is the Jio Customer Service Executive interview process?

The duration of Jio Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Jio Customer Service Executive Salary

based on 238 salaries

₹1 L/yr - ₹5.8 L/yr

11% less than the average Customer Service Executive Salary in India

View more details

Jio Salaries in India

Assistant Manager 5.4k salaries	₹0 L/yr - ₹0 L/yr
Deputy Manager 3.4k salaries	₹0 L/yr - ₹0 L/yr
Manager 1.8k salaries	₹0 L/yr - ₹0 L/yr
Senior Executive 1.5k salaries	₹0 L/yr - ₹0 L/yr
Senior Manager 1.4k salaries	₹0 L/yr - ₹0 L/yr