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Jio Customer Service Executive Reviews

Updated 19 Mar, 2025
Overall Rating
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4.0/5
based on 105 reviews

Rating distribution

Category Ratings

4.1

Job security

4.1

Skill development

4.0

Company culture

4.0

Work-life balance

3.9

Work satisfaction

3.8

Salary

3.5

Promotions

What employees say about Jio?

Insights from employee reviews on AmbitionBox

Workplace insights

Permanent work from home

Permanent work from home

80% employees reported

Monday to Saturday

Monday to Saturday

38% employees reported

Flexible timing

Flexible timing

56% employees reported

No travel

No travel

64% employees reported

Gender based rating

4.0
female

Rated by Women

29 reviews

4.1
male

Rated by Men

70 reviews

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Top Mentions in Jio Customer Service Executive Reviews

105 reviews found

Sort by: Popular

Top Jio Customer Service Executive Interview Questions

Q1. Do you know what other products Jio has other than being a network service ... read more
Q2. What is the role of customer seivice
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People also ask about Jio's Customer Service Executives

Is Jio a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 105 employee reviews, it's clear that most customer service executives have a positive experience working at Jio. Job security holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.5. Read reviews about job security and career growth on AmbitionBox.
Does Jio pay their Customer Service Executives well?
According to AmbitionBox reviews, Jio customer service executives rate their salary and benefits at 3.8 out of 5, based on 105 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Jio's customer service executives salaries here and to read reviews specifically about salary and benefits at Jio for customer service executives, click here .
How is the work culture at Jio for Customer Service Executives?
Work culture at Jio for customer service executives is rated 4.0 out of 5 by 105 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Jio. To read reviews specifically about work culture at Jio for customer service executives, click here .
How is the job security at Jio for Customer Service Executives?
Based on 105 reviews on AmbitionBox, Jio's customer service executives rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Jio, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Jio for customer service executives, click here .
Is work from home available to Customer Service Executives at Jio?
According to AmbitionBox, 80% of Jio's customer service executives work from home permanently, 20% work from the office, and undefined% follow a hybrid model, based on 15 reviews in the last 6 months. This reflects a flexible approach to work arrangements.

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Jio Customer Service Executive Salary
based on 234 salaries
₹1 L/yr - ₹5.8 L/yr
9% less than the average Customer Service Executive Salary in India
View more details
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Office cab/shuttle
2 total responses
onsite
International/On-site exposure
1 total response
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Free meal
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Health insurance
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+5 more benefits
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