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3.9

based on 23k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Jio Customer Service Executive Reviews

Updated 24 Feb, 2025
Overall Rating
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4.1/5
based on 102 reviews

Rating distribution

Category Ratings

4.1

Company culture

4.1

Job security

4.1

Skill development

3.9

Salary

3.9

Work-life balance

3.9

Work satisfaction

3.6

Promotions

What employees say about Jio?

Insights from employee reviews on AmbitionBox

Workplace insights

Permanent work from home

Permanent work from home

75% employees reported

Rotational Shift

Rotational Shift

39% employees reported

Flexible timing

Flexible timing

55% employees reported

No travel

No travel

63% employees reported

View more detailed insights

Gender based rating

4.0
female

Rated by Women

29 reviews

4.1
male

Rated by Men

67 reviews

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Top Mentions in Jio Customer Service Executive Reviews
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102 reviews found

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What people are saying about Jio

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a senior software engineer
2w
Nomura Mumbai
Hello guys, I m working in reliance as SSE and got selected in Nomura at 9+ of experience. What are the salary range for negotiating to close the discussion. Skills set: Java back end developer
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Top Jio Customer Service Executive Interview Questions

asked in Customer Service Executive interview
Q1. Do you know what other products Jio has other than being a network service ... read more
View answers (7)
asked in Customer Service Executive interview
Q2. What is the role of customer seivice
View answers (7)
asked in Customer Service Executive interview
Q3. What is a work
View answers (4)
asked in Customer Service Executive interview
Q4. Rectify the error
View answer (1)

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Read Jio Customer Service Executive Reviews based on locations

1.6
 Thane

 (4)

2.9
 Kolkata

 (4)

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People also ask about Jio's Customer Service Executives

Is Jio a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 102 employee reviews, it's clear that most customer service executives have a positive experience working at Jio. Company culture holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.6. Read reviews about company culture and career growth on AmbitionBox.
Does Jio pay their Customer Service Executives well?
According to AmbitionBox reviews, Jio customer service executives rate their salary and benefits at 3.9 out of 5, based on 102 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Jio's customer service executives salaries here and to read reviews specifically about salary and benefits at Jio for customer service executives, click here .
How is the work culture at Jio for Customer Service Executives?
Work culture at Jio for customer service executives is rated 4.1 out of 5 by 102 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Jio. To read reviews specifically about work culture at Jio for customer service executives, click here .
How is the job security at Jio for Customer Service Executives?
Based on 102 reviews on AmbitionBox, Jio's customer service executives rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Jio, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Jio for customer service executives, click here .
Is work from home available to Customer Service Executives at Jio?
According to AmbitionBox, 75% of Jio's customer service executives work from home permanently, 25% work from the office, and undefined% follow a hybrid model, based on 12 reviews in the last 6 months. This reflects a flexible approach to work arrangements.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 102 Jio reviews submitted by Jio employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Jio is the right company for you. 39% of employees reported the working days at ...Jio as Rotational Shift. 55% employees reported the work timings at Jio as Flexible timing. Read more
Jio Office Photos
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Jio Customer Service Executive Salary
based on 238 salaries
₹1 L/yr - ₹5.8 L/yr
11% less than the average Customer Service Executive Salary in India
View more details
Employee Benefits for Jio Customer Service Executive
cab
Office cab/shuttle
2 total responses
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
3 total responses
+5 more benefits
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