6 BT Group Customer Support Associate Interview Questions & Answers | Complete Prep Guide 2025

BT Group Customer Support Associate Interview Experiences

3 interviews found

Customer Support Associate Interview Questions & Answers

Anonymous

posted on 9 Feb 2024

Interview experience

Good

Difficulty level

Process Duration

Result

Round 1 - One-on-one

(2 Questions)

Q1. About your work experience

Add your answer

Q2. About your skills

Add your answer

Customer Support Associate Interview Questions & Answers

Anonymous

posted on 8 Sep 2023

Interview experience

Poor

Difficulty level

Moderate

Process Duration

More than 8 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Tell me something about yourself.... The worst question

Add your answer

Round 3 - Aptitude Test

Voice and accent round

Round 4 - One-on-one

(2 Questions)

Q1. With operations manager

Ans. Introduce yourself and dont let the manager know about your achievements because here they drill you how will you do it by putting hypothetical situation rather than listening to your story.

Answered by chirag12

Add your answer

Q2. Introduction of yourself

Add your answer

Round 5 - HR

(1 Question)

Q1. Salary discussion and accepting the job

Ans. Always ask for better hike because they don't give proper hike

Answered by chirag12

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Its useless they don't consider your rich experience of two to three years as quality analyst on paper, they will mostly force you to start again as an associate rather than examining properly. They will just say do you want the job or not. They will only consider you if you have experience of more than 9 years for higher role

Customer Support Associate Interview Questions & Answers

Anonymous

posted on 8 Sep 2017

I was interviewed in Aug 2017.

Interview Preparation Tips

College Name: Thapar University, Patiala

What people are saying about BT Group

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Got an offer from pwc sdc kolkata for 7 lpa and from Oracle bangalore for 9 lpa. Which one should I go for? Both are giving career level upgrades as well.

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Interview questions from similar companies

Senior Associate Interview Questions & Answers

Wipro

Anonymous

posted on 29 Apr 2021

I applied via Walk-in and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire

1 Question

Q1. What is Excel what is vlookup what is your strength and weakness

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and bold

Associate Interview Questions & Answers

Infosys

Anonymous

posted on 25 May 2021

I applied via Campus Placement and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Why Java is platform independent?

Ans.

Java is platform independent due to its bytecode and JVM.

Java code is compiled into bytecode which is platform-independent.
JVM (Java Virtual Machine) interprets the bytecode and executes it on any platform.
JVM acts as an abstraction layer between the Java code and the underlying hardware.
This allows Java programs to run on any platform that has a JVM installed.
For example, a Java program written on a Windows machine ca...

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Java is platform-independent because it does not depend on any type of platform. Hence, Java is platform-independent language. In Java, programs are compiled into byte code and that byte code is platform-independent. ... Any machine to execute the byte code needs the Java Virtual Machine.

Skills evaluated in this interview

Senior Associate Interview Questions & Answers

TCS

Anonymous

posted on 15 Nov 2021

I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire

2 Questions

Q1. Toefl score

Add your answer

Q2. Ielts score

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - easy to crack. good work atmosphere.

Associate Interview Questions & Answers

Wipro

Anonymous

posted on 26 Sep 2020

Interview Questionnaire

1 Question

Q1. 1)Tmaus? 2 ) why are you lefted previous job? 3) technical skills knowledge 4) work in under pressure? 5) hr round 6) manager round

Add your answer

Senior Associate Interview Questions & Answers

Infosys

Anonymous

posted on 27 May 2020

I applied via Walk-in and was interviewed before May 2019. There were 5 interview rounds.

Interview Questionnaire

1 Question

Q1. About yr self, dream, why choose company, happy moment in your life, inspiration person, Apitutude test

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Really amazing experience, I working with Infosys last 18 month I learned different different training ,team work process knowledge and other skills I am proud be part of Infosys.

Senior Associate Interview Questions & Answers

Wipro

Anonymous

posted on 25 Jun 2021

I applied via Walk-in and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire

2 Questions

Q1. Tell me u self and role model

Add your answer

Q2. Im shalini from warangal, I completed my studies and I am a fresher

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interduce my self

Associate Interview Questions & Answers

Wipro

Anonymous

posted on 22 Oct 2021

I applied via Recruitment Consultant and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Communication and interpersonal and Team handle qualities

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be frank and say loudly what u r going to say be positive

BT Group Interview FAQs

How many rounds are there in BT Group Customer Support Associate interview?

BT Group interview process usually has 3 rounds. The most common rounds in the BT Group interview process are HR, One-on-one Round and Aptitude Test.

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BT Group Customer Support Associate Interview Process

based on 2 interviews

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BT Group Customer Support Associate Salary

based on 8 salaries

₹1.8 L/yr - ₹4 L/yr

At par with the average Customer Support Associate Salary in India

View more details

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