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BT Group Customer Support Associate Interview Questions and Answers
BT Group Customer Support Associate Interview Experiences
3 interviews found
Anonymous
(2 Questions)
- Q1. About your work experience
- Q2. About your skills
Selected
I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 5 interview rounds.
(1 Question)
- Q1. Tell me something about yourself.... The worst question
Voice and accent round
(2 Questions)
- Q1. With operations manager
- Ans. Introduce yourself and dont let the manager know about your achievements because here they drill you how will you do it by putting hypothetical situation rather than listening to your story.
- Q2. Introduction of yourself
(1 Question)
- Q1. Salary discussion and accepting the job
- Ans. Always ask for better hike because they don't give proper hike
Interview Preparation Tips
I appeared for an interview in Aug 2017.
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
I applied via Recruitment Consultant and was interviewed before Apr 2020. There were 5 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Just started myself introduction.
- Q2. Inform about myself and nothing so much they asked.
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Sep 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Technical Questions
Interview Preparation Tips
Selected
I applied via Campus Placement and was interviewed in Aug 2023. There were 3 interview rounds.
Aptitude + coding test conducted by AMCAT
(1 Question)
- Q1. Technical question based on resume and DSA questions
(1 Question)
- Q1. About nokia and 1 or 2 behavioral based question
I applied via Job Portal and was interviewed before Feb 2023. There were 2 interview rounds.
Basic debugging questions
(3 Questions)
- Q1. Basic Java conncepts
- Q2. Inheritance of files
- Ans.
Inheritance of files refers to the process of passing down files and their associated permissions from one user or group to another.
Inheritance allows for efficient management of file permissions by reducing the need to manually assign permissions to each individual file.
When a file inherits permissions, it means that it adopts the same permissions as its parent directory.
Inheritance can be enabled or disabled for spec...
- Q3. Why do you want to join is
Selected
I applied via Campus Placement and was interviewed in Jul 2023. There were 3 interview rounds.
Basic mathematics and coding MCQ questions
(2 Questions)
- Q1. Degree courses related questions like OS, DBMS and networking.
- Q2. Focused towards projects
Interview Preparation Tips
(3 Questions)
- Q1. What are networking devices
- Ans.
Networking devices are hardware devices that facilitate communication and data transfer between different devices in a network.
Networking devices include routers, switches, hubs, modems, and firewalls.
Routers are used to connect multiple networks together and direct traffic between them.
Switches are used to connect devices within a network and direct traffic between them.
Hubs are used to connect multiple devices within...
- Q2. Few questions on OSI model
- Q3. Routing protocaols and their merits demerits
- Ans.
Routing protocols are used to determine the best path for data to travel between networks.
There are two types of routing protocols: distance-vector and link-state.
Distance-vector protocols are simpler but less efficient than link-state protocols.
Examples of distance-vector protocols include RIP and IGRP.
Examples of link-state protocols include OSPF and IS-IS.
Routing protocols have different metrics to determine the bes...
Interview Preparation Tips
Skills evaluated in this interview
Selected
I applied via Campus Placement and was interviewed before Dec 2022. There were 6 interview rounds.
MCQs of Reasoning, Aptitude and English
2 coding questions from Data structures. Can solve using C, python, java....etc
(1 Question)
- Q1. Started with Introduction. Questions from OOPS, OS, Networks, resume and then coding.
(1 Question)
- Q1. Introduction and projects
(1 Question)
- Q1. Casual Interview and Location details.
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BT Group Customer Support Associate Interview Process
based on 2 interviews
Interview experience
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BT Group Customer Support Associate Reviews and Ratings
based on 2 reviews
Rating in categories
|
Associate
337
salaries
|  ₹1.5 L/yr - ₹6.3 L/yr |
|
Associate Engineer
292
salaries
| ₹2.8 L/yr - ₹8 L/yr |
|
Financial Analyst
263
salaries
| ₹7.2 L/yr - ₹23 L/yr |
|
Project Manager
232
salaries
| ₹6.5 L/yr - ₹24.9 L/yr |
|
Network Engineer
206
salaries
| ₹2.7 L/yr - ₹8 L/yr |
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