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Bandhan Bank Customer Relation Officer Interview Questions, Process, and Tips

Updated 19 Feb 2025

Top Bandhan Bank Customer Relation Officer Interview Questions and Answers

Bandhan Bank Customer Relation Officer Interview Experiences

23 interviews found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - Assignment 

Math and aptitude test and reasoning

Round 2 - HR 

(1 Question)

  • Q1. What motivates you to seek a position with this company?
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Why you want to join bandhan?
  • Ans. 

    I want to join Bandhan because of its strong reputation for customer service and its commitment to helping customers achieve their financial goals.

    • Strong reputation for customer service

    • Commitment to helping customers achieve financial goals

    • Opportunity for personal and professional growth

  • Answered by AI
  • Q2. Tell me something about your self?
  • Ans. 

    I am a dedicated and customer-oriented individual with a strong background in customer service.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries and resolving issues efficiently

    • I am a good listener and communicator, able to build rapport with customers easily

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Here you find job safety but also mentally torcher.

Customer Relation Officer Interview Questions Asked at Other Companies

Q1. What are the languages you know?
asked in JSW Paints
Q2. Why Paint? Why sales? What do you know about paint industry
Q3. How would you upsell and cross sell a product
Q4. How can u maintain relation ship with external and internal ?
asked in Axis Sales
Q5. What is the pan? What is credit score? What is the credit report?
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Not Selected

I was interviewed in Jul 2024.

Round 1 - HR 

(2 Questions)

  • Q1. What motivated you to choose this job?
  • Q2. Why are you leaving that organization?
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Related to previous organization
  • Q2. Initial round with branch manager, just about banking what is neft / rtgs , grading in previous organization
  • Q3. Introduce about yourself
  • Q4. Any loans / liabilities
  • Ans. 

    No

    • Answered by AI
    Round 2 - HR 

    (6 Questions)

    • Q1. Tell me about yourself /introduce yourself
    • Q2. Whats the reason to change
    • Q3. What is neft/rtgs , difference
    • Ans. 

      NEFT and RTGS are electronic fund transfer systems used for interbank transactions in India.

      • NEFT stands for National Electronic Funds Transfer and is used for transferring funds up to Rs. 2 lakhs.

      • RTGS stands for Real Time Gross Settlement and is used for transferring funds above Rs. 2 lakhs.

      • NEFT transactions are settled in batches while RTGS transactions are settled individually and in real-time.

      • NEFT transactions can b...

    • Answered by AI
    • Q4. Whats your salary expectation
    • Q5. What are you expecting from us
    • Q6. Why did you leave your last organization

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Be bold . Or else hr Will negotatiate about salary

    Bandhan Bank interview questions for designations

     Customer Relationship Officer

     (26)

     Customer Service Officer

     (2)

     Customer Relationship Management Officer

     (1)

     Customer Relationship Officer Trainee

     (1)

     Officer

     (3)

     Customer Relationship Manager

     (4)

     Customer Care Executive

     (3)

     Customer Service Manager

     (1)

    I applied via campus placement at United Institute of Management, Allahabad and was interviewed in Oct 2022. There were 4 interview rounds.

    Round 1 - Resume Shortlist 
    Pro Tip by AmbitionBox:
    Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
    View all tips
    Round 2 - Group Discussion 

    Topic was on working 4 days a week in India is better or not?

    Round 3 - Aptitude Test 

    The test was consist of 3 parts quant, LR and English

    Round 4 - One-on-one 

    (2 Questions)

    • Q1. Tell me about your self?
    • Q2. Why do you want to join in banking sector?

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Act like a gentleman to the interviewer. Your behaviour and decipline would be measure accordingly.
    Interview experience
    3
    Average
    Difficulty level
    Moderate
    Process Duration
    Less than 2 weeks
    Result
    Selected Selected

    I applied via Campus Placement and was interviewed before Sep 2022. There were 4 interview rounds.

    Round 1 - Resume Shortlist 
    Pro Tip by AmbitionBox:
    Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
    View all tips
    Round 2 - Aptitude Test 

    Aptitude test which includes maths logical reasoning and verbal reasoning

    Round 3 - Group Discussion 

    One topic will be given in the group discussion which has to be discussed between 5 to 6 people's

    Round 4 - HR 

    (1 Question)

    • Q1. Salary expectations and job location

    Interview Preparation Tips

    Interview preparation tips for other job seekers - This is a Job place where you will have lots of banking pressure in terms of business so my suggestion to the new comers is prepare yourself mentally for steady growth as it is a growing bank into the market

    I applied via Campus Placement and was interviewed in May 2022. There were 3 interview rounds.

    Round 1 - Aptitude Test 

    Normal reasoning, English, percentage sums

    Round 2 - Group Discussion 

    Work from home vs Hybrid vs work from office

    Round 3 - One-on-one 

    (2 Questions)

    • Q1. Why banking sector If I send you to a another State would u able to work there
    • Q2. Tell me something about yourself

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Be confident and read job description and clear about jon role.

    Assistant Manager | Customer Relation Officer interview

    user image Campus Placement Tips

    posted on 22 Jun 2022

    Round 1 - Resume Shortlist 
    Pro Tip by AmbitionBox:
    Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
    View all tips
    Round 2 - Group Discussion 

    Case study based group discussion

    Round 3 - One-on-one 

    (2 Questions)

    • Q1. Tell me about yourself
    • Q2. Sell me this sanitizer
    • Ans. 

      Our sanitizer kills 99.9% of germs and leaves your hands feeling soft and refreshed.

      • Our sanitizer is made with high-quality ingredients that effectively kill germs and bacteria.

      • It contains moisturizing agents that prevent your hands from drying out.

      • It has a pleasant scent that leaves your hands smelling fresh.

      • It comes in a convenient travel size bottle that you can take with you anywhere.

      • It is perfect for use in public...

    • Answered by AI

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Preapare the common interview questions available on internet
    Interview experience
    5
    Excellent
    Difficulty level
    Moderate
    Process Duration
    Less than 2 weeks
    Result
    Selected Selected

    I applied via campus placement at Jawaharlal Nehru Institute of Technology, Ranga Reddy and was interviewed before Feb 2022. There were 3 interview rounds.

    Round 1 - Resume Shortlist 
    Pro Tip by AmbitionBox:
    Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
    View all tips
    Round 2 - Group Discussion 

    Greetings to start the interview first person and share your words in good things and and some years and number it's give good impression and finally conclude your self

    Round 3 - HR 

    (3 Questions)

    • Q1. Tell me about your self Strength and weakness
    • Q2. Family background Why should we hire you How you fit for this role
    • Q3. That's all the interviewer asked the question

    Interview Preparation Tips

    Topics to prepare for Bandhan Bank Customer Relation Officer interview:
    • Online Marketing
    • Digital Marketing
    Interview preparation tips for other job seekers - It's good application to use and give many chances to job. Leeser

    Bandhan Bank Interview FAQs

    How many rounds are there in Bandhan Bank Customer Relation Officer interview?
    Bandhan Bank interview process usually has 2-3 rounds. The most common rounds in the Bandhan Bank interview process are Resume Shortlist, HR and Group Discussion.
    How to prepare for Bandhan Bank Customer Relation Officer interview?
    Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Bandhan Bank. The most common topics and skills that interviewers at Bandhan Bank expect are Banking Operations.
    What are the top questions asked in Bandhan Bank Customer Relation Officer interview?

    Some of the top questions asked at the Bandhan Bank Customer Relation Officer interview -

    1. What are the languages you kn...read more
    2. What is neft/rtgs , differe...read more
    3. Any loans / liabilit...read more

    Tell us how to improve this page.

    Bandhan Bank Customer Relation Officer Interview Process

    based on 9 interviews

    3 Interview rounds

    • Resume Shortlist Round
    • Group Discussion Round
    • HR Round
    View more
    Join Bandhan Bank Where there's BANDHAN, there's TRUST.
    Bandhan Bank Customer Relation Officer Salary
    based on 199 salaries
    ₹1.8 L/yr - ₹5.9 L/yr
    62% more than the average Customer Relation Officer Salary in India
    View more details

    Bandhan Bank Customer Relation Officer Reviews and Ratings

    based on 105 reviews

    3.7/5

    Rating in categories

    3.5

    Skill development

    3.3

    Work-life balance

    3.6

    Salary

    3.7

    Job security

    3.5

    Company culture

    3.3

    Promotions

    3.3

    Work satisfaction

    Explore 105 Reviews and Ratings
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