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Concentrix Corporation Customer Relation Officer Interview Questions and Answers

Updated 1 Apr 2024

Concentrix Corporation Customer Relation Officer Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via campus placement at Delhi University - Lady Shree Ram College (LSR) and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. How did u celebrate ur last bday

Interview Preparation Tips

Interview preparation tips for other job seekers - Do ur best
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell us about yourself.
  • Ans. Just be yourself. Tell them about your passions and goals and how you would achieve them by being a part of the company.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be nervous. Drink water before the interview. And dress well. Presentation matters a lot. When it comes to speaking, speak with respect and just be yourself. Talk about your passions and make them understand what your goals are.

Customer Relation Officer Interview Questions Asked at Other Companies

Q1. What are the languages you know?
asked in JSW Paints
Q2. Why Paint? Why sales? What do you know about paint industry
Q3. How would you upsell and cross sell a product
Q4. How can u maintain relation ship with external and internal ?
asked in Axis Sales
Q5. What is the pan? What is credit score? What is the credit report?

I applied via Walk-in and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Simple Mathematics aptitude

Round 2 - Group Discussion 

Genral knowledge like random topics, must suggest gd are never about the content but your attitude

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Why Concentrix , your achievement in previous organisation

Interview Preparation Tips

Interview preparation tips for other job seekers - BPO interview are all about confidence and language

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. Explain about anything in detail for 5 minutes.
  • Ans. 

    I will explain the importance of customer satisfaction in building long-term relationships.

    • Customer satisfaction is crucial for retaining customers and building brand loyalty.

    • It involves meeting or exceeding customer expectations through quality products and excellent service.

    • Happy customers are more likely to become repeat customers and recommend the business to others.

    • Measuring customer satisfaction through surveys a...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and fluent in English.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. What's you name and tell me about your self? My self Dheeraj Kumar Thakur,i am from siwan (Bihar).I have completed my higher school education from Vigyananad kendriya vidyalaya which is affiliated to C.B.S...
  • Q2. What is your yesterday routine?
  • Ans. Firstly I wake up early in the morning around 6 o'clock,get fresher up after that took my breakfast,came to the metro station via autorikshaw, then took the ticket from ticket counter and went to platform,took metro train and arrived at Noida sector 59 after that went for interview, they were took my interview, I have been cracked the interview.They offered me 10k but I refused it,by saying is it possible to survive i...
  • Answered Anonymously
  • Q3. Last is versant test? Listening, speaking, reading and sentences building test.

Interview Preparation Tips

Topics to prepare for iEnergizer Customer Relation Officer interview:
  • Introduction, yesterday routine
  • Deginations you applied for
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Abt yourself and what are your hobbies
  • Q2. Elaborate on any topic
  • Ans. 

    The benefits of practicing mindfulness

    • Mindfulness can reduce stress and anxiety

    • It can improve focus and concentration

    • It can enhance emotional regulation and empathy

    • It can improve overall well-being and quality of life

  • Answered by AI
  • Q3. What are your aim in life
Round 3 - Aptitude Test 

Questions related to test your skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't stress while you give your interview speak as much as you can
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. What is BPO please explain
  • Ans. 

    BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.

    • BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.

    • Companies often outsource these tasks to BPO providers in countries with lower labor costs, such as India and the Philippines.

    • BPO can help companies save costs, improve efficiency, and...

  • Answered by AI
  • Q2. Tell me about yourself
  • Q3. Self introduction
Round 2 - One-on-one 

(2 Questions)

  • Q1. General information about family language
  • Q2. Travel distance and languages known
  • Ans. 

    I am willing to travel for work and I am fluent in multiple languages.

    • I am open to traveling for work and have no restrictions on distance.

    • I am fluent in English, Spanish, and French.

    • I have experience working in multicultural environments and communicating effectively in different languages.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just go freely, have some confidence in speaking,
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Reasoning gk current affairs or work related questions

Round 3 - HR 

(2 Questions)

  • Q1. About yourself, your experience
  • Q2. About your education

Interview Preparation Tips

Interview preparation tips for other job seekers - Na nothing to say as this the best company I have worked with

I applied via Referral and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Why you want to join HGS
  • Q2. What was the last movie you watch
  • Q3. Are you comfertable in night shift
  • Q4. Speak about women empowerment

Interview Preparation Tips

Interview preparation tips for other job seekers - Answer every question with care take care of sentence formation pronounciation tenses
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Normal check your communication skill
Round 3 - HR 

(1 Question)

  • Q1. Tell will ask about your past experience and all

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident give your best and postive attitude

Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Customer Relation Officer interview?
Concentrix Corporation interview process usually has 1-2 rounds. The most common rounds in the Concentrix Corporation interview process are One-on-one Round, Aptitude Test and Group Discussion.

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Concentrix Corporation Customer Relation Officer Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more
Concentrix Corporation Customer Relation Officer Salary
based on 7 salaries
₹2.5 L/yr - ₹3.8 L/yr
13% more than the average Customer Relation Officer Salary in India
View more details

Concentrix Corporation Customer Relation Officer Reviews and Ratings

based on 8 reviews

4.4/5

Rating in categories

4.4

Skill development

4.8

Work-life balance

4.2

Salary

4.9

Job security

4.2

Company culture

4.0

Promotions

4.3

Work satisfaction

Explore 8 Reviews and Ratings
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