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Concentrix Corporation
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Concentrix Corporation Customer Relation Officer Interview Questions and Answers
Concentrix Corporation Customer Relation Officer Interview Experiences
3 interviews found
Anonymous
Selected
I applied via Campus Placement and was interviewed in Aug 2023. There was 1 interview round.
(1 Question)
- Q1. How did u celebrate ur last bday
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.
(1 Question)
- Q1. Tell us about yourself.
- Ans. Just be yourself. Tell them about your passions and goals and how you would achieve them by being a part of the company.
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jul 2021. There were 3 interview rounds.
Simple Mathematics aptitude
Genral knowledge like random topics, must suggest gd are never about the content but your attitude
(2 Questions)
- Q1. Tell me something about yourself
- Q2. Why Concentrix , your achievement in previous organisation
Interview Preparation Tips
What people are saying about Concentrix Corporation
Interview questions from similar companies
I applied via Referral and was interviewed before Aug 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About airline
Interview Preparation Tips
Interview Preparation Tips
Experience: Introducing urself
Tips: Speak slowly and don't make grammatical mistakes while speaking.
Round: Test
Duration: 2 hours 30 minutes
Total Questions: 40
College Name: Amity School Of Engineering And Technology, Delhi
Interview Questionnaire
2 Questions
- Q1. Why you want to join BPO industry
- Q2. Where do you see yourself after 5 years
Selected
I applied via Recruitment Consulltant and was interviewed in Sep 2024. There was 1 interview round.
(2 Questions)
- Q1. Introduce yourself
- Q2. Explain about anything in detail for 5 minutes.
- Ans.
I will explain the importance of customer satisfaction in building long-term relationships.
Customer satisfaction is crucial for retaining customers and building brand loyalty.
It involves meeting or exceeding customer expectations through quality products and excellent service.
Happy customers are more likely to become repeat customers and recommend the business to others.
Measuring customer satisfaction through surveys a...
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed before Feb 2023. There were 2 interview rounds.
(3 Questions)
- Q1. What is BPO please explain
- Ans.
BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.
BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.
Companies often outsource these tasks to BPO providers in countries with lower labor costs, such as India and the Philippines.
BPO can help companies save costs, improve efficiency, and...
- Q2. Tell me about yourself
- Q3. Self introduction
(2 Questions)
- Q1. General information about family language
- Q2. Travel distance and languages known
- Ans.
I am willing to travel for work and I am fluent in multiple languages.
I am open to traveling for work and have no restrictions on distance.
I am fluent in English, Spanish, and French.
I have experience working in multicultural environments and communicating effectively in different languages.
Interview Preparation Tips
Selected
I appeared for an interview in Feb 2025.
(3 Questions)
- Q1. Have u comfortable this role?
- Q2. How would u communicate with ur customers?
- Ans.
I would communicate with customers through active listening, empathy, and clear, concise messaging tailored to their needs.
Active Listening: I would ensure I fully understand the customer's concerns by repeating back what they say to confirm understanding.
Empathy: I would express understanding of their feelings, for example, saying, 'I can see how this situation would be frustrating for you.'
Clear Communication: I woul...
- Q3. I comfortable perfectly
Percentages, coding and decoding
I applied via Referral and was interviewed before Jan 2021. There were 4 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Why you want to join HGS
- Q2. What was the last movie you watch
- Q3. Are you comfertable in night shift
- Q4. Speak about women empowerment
Interview Preparation Tips
Concentrix Corporation Interview FAQs
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Concentrix Corporation Customer Relation Officer Interview Process
based on 2 interviews
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Concentrix Corporation Customer Relation Officer Reviews and Ratings
based on 8 reviews
Rating in categories
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|  ₹1 L/yr - ₹7.8 L/yr |
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