Concentrix Corporation Customer Relation Officer Reviews

Likes

Cnx providing very good package for the fresher I would recommend to join as a fresher. Job security at cnx is high level.

Dislikes

Cnx is not for those who want to get success or promotion by doing hard work. Cnx giving leverage to those who don't want to work. This type of culture making uncomfortable others who are working hard for the organisation. Also cnx treats both types of employees with same like salary or promotion. In the cnx 90% folks geeting prompted due to they don't have efficient folks who are eligible for that position. This type of culture will make the company hollow. Company needs to look for those who are working hard for them. Appraisal is very big concern there is no appraisal you will get only 4k-5k increment in your annual CTC only if you have 5 out of 5 rating....Read More

Likes

Utkarsh Sir from (HR). He is really very supportive and fast to provide resolution

Dislikes

Management is not helpful and are not on words. Agents are promised to do OT for business requirements however agents have to fight for their OT amount for months. HR team is vague and never have solution and never picks the calls of employees. CNX never follows the policies and are of 10 hours working shift. Would suggest people not to join CNX Chandigarh.

Likes

Leave few things the company is good for freshers and if you want to stay in one company for long without any further appraisals and increments this company is good for you. Now if you want increments and good salary. You'd need to switch from this organisation as there aren't any good increments.

Dislikes

Politics ... Too much politics

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work culture was good till covid but now it has become worst

Dislikes

Team leader and manager attitude in Piramal process. Toxic environment.full of politics....no promotion if u r not from Chennai

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

Everything is good about environment and staff however there is major issue about shift rotation, if this would be done in timely manner then there would not be any issue, graveyard shift- this should be converted in complete night, 2 am shift is most dangerous, it actually disturb out health, I was also feeling unhealthy by doing this type of shift.

Dislikes

Graveyard shift

Work Details

Work policy: Depend upon work load

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The kinda of product training they provide to the new joiners, make them ready for the industry

Dislikes

In recent past the hiring standards have dropped big time, as the crowd there seems below required levels

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Concentrix is a great organisation for freshers who are going to start there career,the company culture was awesome learnt alot of things made great memories 💓

Dislikes

When comes to hike its very less

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The managers and supervisors were very friendly. Great place to work if you get a good process. I have heard, not all the processes are great. Some of them really have high incentive. It’s chill to work. People around were very cool in my process. Nobody cares what you do.

Dislikes

Getting too many leaves at a time is tough. But it’s an problem everywhere. Shrinkage matters. Cannot exceed break. There won’t be huge consequences but still. 30 mins for lunch break is too short.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Great Visionary from Top management… Great place to work .. Company which does many CSR activities with out any expectations.. Out standing help and support given to employees and Society in COVID. But very sad to say new Mid management is very bad not aligned with company culture.. No ethics No culture… their vision is to show power. Company failed to tech culture to the new directors .. especially people who joined after Covid.. Employees spend more then 10 years will definitely acknowledge my thoughts .. Otherwise amazing place to work with lots of learning and culture.....Read More

Dislikes

New Directors joined from out side..

Likes

Concentrix is a very good organization and I have learnt a lot here. I started my career with Concentrix as a claim processing analyst in claim adjudication and now handling a an entire line of Business. Management are very supportive.

Dislikes

Nothing to Say

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The company has great work culture all are friendly and helping. I remember the days when I was in OJT to till production concentrix remain my second home.

Dislikes

There was deslike about concentrix where there are some politics. However our manager was very rude and manipulate us. She played mind games. WFH was allowed in concentrix but she never gave permission when she offered when I requested continue three months before she promised then rejected when the I drop mail that I lead HR she provided but for a month only. I felt very disappointed she never understood truly. I gave all my best to boost team performance and help our process. She always shouted when we ask for our rights. She complain regarding that in her life she faced challanges why you weren't?.The salary was not enough to support financial expectations. She never supported in that terms with appraisal even cnx provides that. If two week off was there or if the work hours was 7-8 it would be great to work with cnx in another process. As Now I'm not part of that process and team cnx but I'm happy looking forward to my career in new company....Read More

Likes

Job security that is provided to us, IJP’s that is open for growth.

Dislikes

Escalation metric, They are people who are spoiling the name of Concentrix and misusing their position. Which is not being recognised by Concentrix. It’s creating lots of dissatisfaction.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The process itself was really good. Good people around can make friends of all age types.

Dislikes

Managers and Team Leads chosen from outside instead of from the existing workpool. They gossip about anything and everything even your personal life. Don't reveal any thing personal to anyone.

Likes

No training provided and simple for no reason they pressurised people to go in PIP.

Dislikes

No training provided management are very sarcastic and they pressure people to go to PIP

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Job security Environment Brand

Dislikes

Low Salary as per market standards After 9A career level promotion takes 4-5 years No appreciation No rewards No incentives No Overtime No recognition

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

*Competitive pay*: Concentrix offers competitive salaries and benefits packages. *Opportunities for growth*: With a global presence, Concentrix provides opportunities for career advancement and professional growth. *Diverse and inclusive workplace*: Concentrix fosters a diverse and inclusive work environment. *Flexible work arrangements*: Concentrix offers flexible work arrangements, including remote work options....Read More

Dislikes

For me as per now there is no point to dislike concentrix