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Concentrix Corporation Technical Support Engineer Interview Questions, Process, and Tips
Top Concentrix Corporation Technical Support Engineer Interview Questions and Answers
- Q1. What all components are present in a computer/laptop?
- Q2. How would you guide a new user to set up a printer?
- Q3. What is active directory, fsmo roles, how to install AD role and promote to DC
Concentrix Corporation Technical Support Engineer Interview Experiences
34 interviews found
Anonymous
Selected
I applied via Naukri.com and was interviewed in Dec 2024. There were 3 interview rounds.
(1 Question)
- Q1. Basic communication test
(1 Question)
- Q1. About windows server, adds, dhcp, dns
Versant test for communication
(2 Questions)
- Q1. What is DNS ?
- Ans.
DNS stands for Domain Name System, which translates domain names to IP addresses.
DNS is like a phone book for the internet, translating human-readable domain names (like google.com) to IP addresses (like 172.217.3.206).
It helps users access websites by translating the domain name they type into their browser into the corresponding IP address of the server hosting that website.
DNS also helps in email delivery by transla...
- Q2. What are different protocols used for internet
- Ans.
Different protocols used for internet include TCP/IP, HTTP, FTP, SMTP, and DNS.
TCP/IP (Transmission Control Protocol/Internet Protocol) - used for communication between devices on the internet
HTTP (Hypertext Transfer Protocol) - used for transferring web pages
FTP (File Transfer Protocol) - used for transferring files between a client and server
SMTP (Simple Mail Transfer Protocol) - used for sending emails
DNS (Domain Na...
Interview Preparation Tips
Skills evaluated in this interview
Selected
I applied via Recruitment Consulltant and was interviewed in Dec 2024. There were 2 interview rounds.
Amcat test voice and versant test
(2 Questions)
- Q1. Introduction about yourself
- Q2. Comfortable with shift timings and sells process
ARYA
(2 Questions)
- Q1. What is DNS explain
- Ans.
DNS stands for Domain Name System, which translates domain names to IP addresses.
DNS is like a phone book for the internet, translating human-readable domain names (like google.com) to IP addresses (like 172.217.3.206).
It helps users access websites and other online services by resolving domain names to their corresponding IP addresses.
DNS also helps in email delivery by translating domain names in email addresses to I...
- Q2. What do you understand by technical Support
(2 Questions)
- Q1. Why should we hire you
- Q2. Please elaborate your skills
- Ans.
I have strong technical skills in troubleshooting hardware and software issues, excellent communication skills, and a customer-focused approach.
Proficient in diagnosing and resolving technical issues
Skilled in hardware and software troubleshooting
Excellent communication skills to effectively communicate with customers
Customer-focused approach to provide timely and efficient support
Skills evaluated in this interview
Concentrix Corporation interview questions for designations
(1 Question)
- Q1. DNS, DNS Records, Scavenging Zone MXtoolbox Spf
(1 Question)
- Q1. Memorable Days, Humility, Hard work and smart Work
Interview Preparation Tips
Get interview-ready with Top Concentrix Corporation Interview Questions
I applied via Recruitment Consulltant and was interviewed in Apr 2024. There were 2 interview rounds.
AMCAT test about our soft skills
(1 Question)
- Q1. It's all about your communication and technical knowledge
Interview Preparation Tips
Selected
I applied via Indeed and was interviewed in Apr 2024. There was 1 interview round.
(1 Question)
- Q1. What to do if system lag? Different cmd commands?
- Ans.
To troubleshoot system lag, use cmd commands like Task Manager, Resource Monitor, and System File Checker.
Use Task Manager to identify and close any resource-intensive processes
Use Resource Monitor to analyze CPU, memory, disk, and network usage
Run System File Checker (sfc /scannow) to scan and repair corrupted system files
Interview Preparation Tips
Skills evaluated in this interview
Basic airthematics and reasoning
(1 Question)
- Q1. Basic knowledge test
Interview Preparation Tips
(3 Questions)
- Q1. Azure funadamentals
- Q2. Azure vs powershell
- Ans.
Azure is a cloud computing platform while PowerShell is a scripting language used for automation and management of Windows systems.
Azure is a cloud computing platform developed by Microsoft.
PowerShell is a scripting language used for automation and management of Windows systems.
PowerShell can be used to manage Azure resources through Azure PowerShell cmdlets.
Azure provides a range of services like virtual machines, dat...
- Q3. 18 months bond required
ANIKETH V
(1 Question)
- Q1. Introduction about self
- Ans.
I am a Technical Support Engineer with experience in troubleshooting and resolving technical issues.
Experienced in providing technical support to customers via phone, email, and chat
Proficient in diagnosing and resolving hardware and software issues
Skilled in troubleshooting network connectivity problems
Knowledgeable in various operating systems such as Windows, macOS, and Linux
Familiar with ticketing systems and docum...
(1 Question)
- Q1. Communication skills
(1 Question)
- Q1. Technical based
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Concentrix Corporation Interview FAQs
Some of the top questions asked at the Concentrix Corporation Technical Support Engineer interview -
The duration of Concentrix Corporation Technical Support Engineer interview process can vary, but typically it takes about less than 2 weeks to complete.
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Concentrix Corporation Technical Support Engineer Interview Process
based on 12 interviews in last 1 year
2 Interview rounds
- Technical Round 1
- Technical Round 2
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Concentrix Corporation Technical Support Engineer Reviews and Ratings
based on 406 reviews
Rating in categories
|
Customer Service Executive
3.7k
salaries
|  ₹0.9 L/yr - ₹7.8 L/yr |
|
Advisor
3.5k
salaries
| ₹0.9 L/yr - ₹7 L/yr |
|
Assistant Manager
3.3k
salaries
| ₹2.9 L/yr - ₹10.2 L/yr |
|
Senior Representative
3k
salaries
| ₹1.5 L/yr - ₹6.6 L/yr |
|
Senior Executive
3k
salaries
| ₹1.1 L/yr - ₹6.2 L/yr |
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