AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Zoho
Compare
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter interviews by
Zoho Technical Support Engineer Interview Questions, Process, and Tips
Top Zoho Technical Support Engineer Interview Questions and Answers
- Q1. Send an email to customer apologising the mistake made by the representative
- Q2. Write and essay and email draft to a customer
- Q3. java vs python , are you ok with night shifts , core values , projects
Zoho Technical Support Engineer Interview Experiences
51 interviews found
Anonymous
Selected
I applied via Campus Placement and was interviewed in Nov 2024. There were 3 interview rounds.
It was a 1 hour assessment with 10 quantitative, 10 technical, and 20 verbal questions, followed by essay and email writing tasks.
It was initially planned as a GD but ended as Self introduction and project explanation in a common forum.
(2 Questions)
- Q1. They asked scenario based questions about handling customer issues
- Q2. They asked me why i applied for this role since i am from BE CSE background and several certifications
I was interviewed in Aug 2024.
It was a bit tough, you need to be educated on topics of verbal-ability, quantative, logical and computer networks
It was easy, you just need to talk without getting scared or stuttering
(6 Questions)
- Q1. Tell me what you know about API
- Q2. Self introduction
- Q3. Internship and Projects
- Q4. Questions on service based and product based companies
- Q5. Is cloud computing exclusively software-based, or can it also be accessed as hardware?
- Q6. What is ping
Interview Preparation Tips
I applied via Referral and was interviewed in Aug 2024. There were 3 interview rounds.
Telephonic interview
(2 Questions)
- Q1. How dhcp works and explain it
- Ans.
DHCP is a network protocol that automatically assigns IP addresses to devices on a network.
DHCP server assigns IP addresses to devices on a network
DHCP clients request IP addresses from the DHCP server
DHCP uses a lease mechanism to manage IP address assignments
DHCP uses UDP port 67 for server and 68 for client communication
- Q2. What is APIPA ip address
- Ans.
APIPA stands for Automatic Private IP Addressing, a feature in Windows that assigns a temporary IP address when DHCP server is not available.
APIPA is used in Windows operating systems
It assigns a temporary IP address in the range of 169.254.0.1 to 169.254.255.254
APIPA is used when a device cannot obtain an IP address from a DHCP server
(1 Question)
- Q1. Why do you want to join ZOHO
- Ans.
I want to join ZOHO because of its reputation for innovation, growth opportunities, and positive work culture.
Impressed by ZOHO's innovative products and solutions
Excited about the potential for growth and learning opportunities at ZOHO
Attracted to ZOHO's positive work culture and employee-friendly policies
Interview Preparation Tips
Skills evaluated in this interview
Selected
I applied via Approached by Company and was interviewed in May 2024. There were 3 interview rounds.
(1 Question)
- Q1. Mail servers, DNs, IP, SMTP
(1 Question)
- Q1. Mail servers pop 3, Imap
(1 Question)
- Q1. Previous job and few tech questions
Zoho interview questions for designations
Technical Support Engineer Interview Questions & Answers
N L Chandana Lakshmi Priya
posted on 8 Feb 2024
I applied via Campus Placement and was interviewed in Jan 2024. There were 4 interview rounds.
The role was mostly focusing on the communication and verbal abilities. So, most of questions where related to verbal communication. And there were basic aptitude questions to check the minimal mathematical knowledge of the candidate.
This round was not like regular GD and it went like a general communication and clarity thought checking of the candidate. 5 recruiters where noting the scores of the candidate giving the freedom to choose a random topic by the candidate and letting them to speak on the topic.
(3 Questions)
- Q1. What is the difference between 404 and 450 error?
- Ans.
404 error indicates that the requested resource was not found, while 450 error indicates that the requested resource is unavailable due to legal reasons.
404 error is a standard HTTP status code that indicates the requested resource could not be found on the server.
450 error is a non-standard HTTP status code that indicates the requested resource is unavailable due to legal reasons, such as censorship or government regu...
- Q2. Questions related to projects done in java and python
- Q3. Basic queries of SQL
(2 Questions)
- Q1. Your profile may be a good fit for developer kind of roles. Why do you want to choose a non-technical role?
- Q2. Tell about your family
Interview Preparation Tips
Skills evaluated in this interview
Get interview-ready with Top Zoho Interview Questions
Easy to crack the 1st round ,they asked 20 verbal and 10 quantative qns ,10 technical qns
They keep on changing the topics and it is not like normal gd they asked us to speak from our point of view
Education System vs India and Out of India
Roshanara's World
Basic aptitude question and reasoning. This round is very easy
Passion or carrer in the beginning of the life
I applied via Campus Placement and was interviewed in Dec 2023. There were 4 interview rounds.
Aptitude question (eg. train, pipe and cisters etc.), logical based questions(directions),
we were asked to write an email for a given question in paper, and verbal based questions
We were given a topic, or u urself can choose something and speak on it. The words, grammars and the time duration u speak were monitored.
(2 Questions)
- Q1. Cn based questions
- Q2. Oops based questions
(1 Question)
- Q1. Questions mainly from resume , on projects etc.
Top trending discussions
Zoho Interview FAQs
Some of the top questions asked at the Zoho Technical Support Engineer interview -
The duration of Zoho Technical Support Engineer interview process can vary, but typically it takes about less than 2 weeks to complete.
Tell us how to improve this page.
Zoho Interviews By Designations
- Zoho Software Developer Interview Questions
- Zoho Technical Support Engineer Interview Questions
- Zoho Member Technical Staff Interview Questions
- Zoho Software Engineer Interview Questions
- Zoho Content Writer Interview Questions
- Zoho Project Trainee Interview Questions
- Zoho Web Developer Interview Questions
- Zoho Developer Interview Questions
- Show more
Zoho Technical Support Engineer Interview Process
based on 44 interviews
5 Interview rounds
- Aptitude Test Round
- Group Discussion Round
- Technical Round - 1
- Technical Round - 2
- HR Round
Technical Support Engineer Interview Questions from Similar Companies
Fast track your campus placements
Zoho Technical Support Engineer Reviews and Ratings
based on 72 reviews
Rating in categories
|
Member Technical Staff
1.4k
salaries
|  ₹5.6 L/yr - ₹23 L/yr |
|
Technical Support Engineer
555
salaries
| ₹2.5 L/yr - ₹11 L/yr |
|
Software Developer
403
salaries
| ₹4.4 L/yr - ₹19 L/yr |
|
Software Engineer
79
salaries
| ₹4.8 L/yr - ₹14 L/yr |
|
Web Developer
79
salaries
| ₹3.5 L/yr - ₹12.3 L/yr |
Freshworks
Salesforce
SAP
TCS
- Home >
- Interviews >
- Zoho Interview Questions >
- Zoho Technical Support Engineer Interview Questions
