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Zoho Technical Support Engineer Interview Questions, Process, and Tips
Top Zoho Technical Support Engineer Interview Questions and Answers
- Q1. Send an email to customer apologising the mistake made by the representative
- Q2. Write and essay and email draft to a customer
- Q3. java vs python , are you ok with night shifts , core values , projects
50 Zoho Technical Support Engineer Interview Experiences
103 questions found
Anonymous
Selected
I applied via Campus Placement and was interviewed in Nov 2024.
3 Interview Rounds
Aptitude Test Round
It was a 1 hour assessment with 10 quantitative, 10 technical, and 20 verbal questions, followed by essay and email writing tasks.
Group Discussion Round
It was initially planned as a GD but ended as Self introduction and project explanation in a common forum.
HR Round (2 Questions)
- Q1. They asked scenario based questions about handling customer issues Add Answer
- Q2. They asked me why i applied for this role since i am from BE CSE background and several certifications Add Answer
I applied via Referral and was interviewed in Aug 2024.
3 Interview Rounds
Aptitude Test Round
Telephonic interview
Technical Round (2 Questions)
- Q1. How dhcp works and explain it View Answers (1)
- Q2. What is APIPA ip address View Answers (1)
HR Round (1 Question)
- Q1. Why do you want to join ZOHO View Answers (1)
Interview Preparation Tips
Skills evaluated in this interview
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Selected
I applied via Approached by Company and was interviewed in May 2024.
3 Interview Rounds
Technical Round (1 Question)
- Q1. Mail servers, DNs, IP, SMTP Add Answer
Technical Round (1 Question)
- Q1. Mail servers pop 3, Imap Add Answer
One-on-one Round (1 Question)
- Q1. Previous job and few tech questions Add Answer
N L Chandana Lakshmi Priya
I applied via Campus Placement and was interviewed in Jan 2024.
4 Interview Rounds
Aptitude Test Round
The role was mostly focusing on the communication and verbal abilities. So, most of questions where related to verbal communication. And there were basic aptitude questions to check the minimal mathematical knowledge of the candidate.
Group Discussion Round
This round was not like regular GD and it went like a general communication and clarity thought checking of the candidate. 5 recruiters where noting the scores of the candidate giving the freedom to choose a random topic by the candidate and letting them to speak on the topic.
Technical Round (3 Questions)
- Q1. What is the difference between 404 and 450 error? View Answers (1)
- Q2. Questions related to projects done in java and python Add Answer
- Q3. Basic queries of SQL Add Answer
HR Round (2 Questions)
- Q1. Your profile may be a good fit for developer kind of roles. Why do you want to choose a non-technical role? Add Answer
- Q2. Tell about your family Add Answer
Interview Preparation Tips
Skills evaluated in this interview
Zoho interview questions for designations
2 Interview Rounds
Aptitude Test Round
Easy to crack the 1st round ,they asked 20 verbal and 10 quantative qns ,10 technical qns
Group Discussion Round
They keep on changing the topics and it is not like normal gd they asked us to speak from our point of view
1 Interview Round
Group Discussion Round
Education System vs India and Out of India
I applied via Campus Placement and was interviewed in Dec 2023.
4 Interview Rounds
Aptitude Test Round
Aptitude question (eg. train, pipe and cisters etc.), logical based questions(directions),
we were asked to write an email for a given question in paper, and verbal based questions
Group Discussion Round
We were given a topic, or u urself can choose something and speak on it. The words, grammars and the time duration u speak were monitored.
Technical Round (2 Questions)
- Q1. Cn based questions Add Answer
- Q2. Oops based questions Add Answer
HR Round (1 Question)
- Q1. Questions mainly from resume , on projects etc. Add Answer
Roshanara's World
I applied via Naukri.com and was interviewed in May 2024.
1 Interview Round
Aptitude Test Round
Based on work and time ,time,profit and loss
I applied via Company Website and was interviewed in Jun 2023.
5 Interview Rounds
Resume Shortlist Round
Assignment Round
My own Experience: The respective candidate will be called for the written and GD after screening round. Then based on the head count they will decide to keep it online or offline, they treat you well during the test. But the thing is they won't select even if you clear the test, this is because during the day of my written test it was like around 3000 people attended for the test only out of the 3000 people 20-30 were selected. so, imagine how the screening was, I don't know why this company calls candidates to write test infornt of them, many candidates including me came to the venue intime all the way from A.P and other states, it is better to conduct the written test in online mode so that no one will spend entire 2 days to know due to this high level of severe competition they got rejection. And candidates can save Time, Efforts, Money.
Group Discussion Round
From the fellow members i got this information: This is also for elimination this round they have selected whom they want to be in.
Technical Round (4 Questions)
- Q1. Regarding some Networking concepts. Add Answer
- Q2. DHCP, ARP, DNS, VPN, and a lot more Add Answer
- Q3. Read networking concepts. Add Answer
- Q4. Basics to Intermediate level. Add Answer
HR Round (1 Question)
- Q1. I don't have an idea related to this as i don't have any one i connect with the people who went till this round. Add Answer
Interview Preparation Tips
The most common question that most of us got during that day is: Why is the hiring team talking in Tamil among them, as most of the people are from different locations, I haven't seen this with any other MNC.
Hope you will definitely get a job in this company; it is doing really well and I hope this company will emerge more and more.
Thank you!
Zoho Interview FAQs
Some of the top questions asked at the Zoho Technical Support Engineer interview -
The duration of Zoho Technical Support Engineer interview process can vary, but typically it takes about less than 2 weeks to complete.
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Interview Process at Zoho Technical Support Engineer
based on 24 interviews in last 1 year
4 Interview rounds
- Aptitude Test Round
- Group Discussion Round
- Technical Round
- HR Round
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Zoho Technical Support Engineer Reviews and Ratings
based on 70 reviews
Rating in categories
|
Member Technical Staff
1.5k
salaries
|  ₹6 L/yr - ₹22.4 L/yr |
|
Technical Support Engineer
524
salaries
| ₹2.2 L/yr - ₹10.8 L/yr |
|
Software Developer
369
salaries
| ₹4 L/yr - ₹15.4 L/yr |
|
Software Engineer
95
salaries
| ₹4.8 L/yr - ₹16.2 L/yr |
|
Web Developer
78
salaries
| ₹3.5 L/yr - ₹12 L/yr |
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