Zoho
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I was interviewed before Oct 2023.
Git selected basic questions from OOP, English, Email writting..
Got selected 2 min to talk
I applied via LinkedIn and was interviewed in Nov 2022. There were 5 interview rounds.
Should be strong in grammar and logical reasonings. Very simple and easy round
Tips for writing an effective email to a customer
Start with a clear subject line
Address the customer by name
Use a friendly and professional tone
Be concise and to the point
Offer a solution or next steps
End with a polite closing
Proofread for errors
Include any necessary attachments or links
Apologize to customer for representative's mistake via email
Acknowledge the mistake made by the representative
Apologize sincerely for the inconvenience caused
Assure the customer that steps will be taken to prevent similar mistakes in the future
Offer a solution or compensation if applicable
Thank the customer for their understanding and continued support
I have 2 years of experience in technical support for a software company.
Provided technical assistance to customers via phone, email, and chat
Resolved software and hardware issues for clients
Documented and tracked customer issues using a ticketing system
Collaborated with development and QA teams to identify and resolve bugs
Trained new hires on technical support processes and procedures
I applied via Company Website and was interviewed before Feb 2023. There were 2 interview rounds.
All about English and networking
What people are saying about Zoho
Zoho interview questions for designations
I applied via Walk-in and was interviewed before Oct 2023. There were 3 interview rounds.
Simple and easy grammers
Easytopics AI vs humans
Get interview-ready with Top Zoho Interview Questions
I applied via Company Website and was interviewed in Oct 2022. There were 3 interview rounds.
Essay writing ( tell me about your friend. I will tell about you)
Email writing(apologize for inconvenience to customer)
Grammatical error findings choose
DHCP is a network protocol that assigns IP addresses to devices on a network. DNS is a system that translates domain names to IP addresses.
DHCP stands for Dynamic Host Configuration Protocol
DHCP assigns IP addresses to devices on a network
DNS stands for Domain Name System
DNS translates domain names to IP addresses
DNS is used to access websites and other resources on the internet
I applied via Campus Placement and was interviewed before Feb 2023. There were 3 interview rounds.
Easy process to shov ygfi yfxh ufdy
Group discussion totally selected by only 30 students
I applied via Campus Placement and was interviewed before Mar 2023. There were 3 interview rounds.
Basic test in English language and grammar.
Get reliable technical support with our team of experienced engineers. Call now!
24/7 availability for immediate assistance
Certified and knowledgeable engineers
Quick response time to resolve issues
Customized solutions for your specific needs
I applied via Naukri.com and was interviewed in Mar 2022. There were 4 interview rounds.
Easy to intermediate questions of aptitude and reasoning
To speak up on the given topic
I applied via Naukri.com and was interviewed in May 2022. There were 3 interview rounds.
Quant and verbal
Common topics
Some of the top questions asked at the Zoho Technical Support Engineer interview -
The duration of Zoho Technical Support Engineer interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 44 interviews
5 Interview rounds
based on 72 reviews
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