Upload Button Icon Add office photos

Zoho

Compare button icon Compare button icon Compare
4.3

based on 912 Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern

Filter interviews by

Zoho Technical Support Engineer Interview Questions, Process, and Tips

Updated 4 Dec 2024

Top Zoho Technical Support Engineer Interview Questions and Answers

View all 15 questions

50 Zoho Technical Support Engineer Interview Experiences

103 questions found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Jun 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Current pacakag
  • Q2. Role in current project

Technical Support Engineer Interview Questions

user image You don't know me

posted on 22 Oct 2024

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Aptitude Test Round

It was a bit tough, you need to be educated on topics of verbal-ability, quantative, logical and computer networks

2

Group Discussion Round

It was easy, you just need to talk without getting scared or stuttering

Get interview-ready with top interview questions

Technical Support Engineer Interview Questions

user image Gokulakrishnan P

posted on 12 Mar 2024

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Sep 2023.

5 Interview Rounds

1

Aptitude Test Round

Computer based examination

2

One-on-one Round (1 Question)

  • Q1. Basic Technical Questions
3

One-on-one Round (1 Question)

  • Q1. Intermediate level technical interview
4

One-on-one Round (1 Question)

  • Q1. Manager Interview
5

HR Round (1 Question)

  • Q1. Interview with HR

Interview Preparation Tips

Topics to prepare for Zoho Technical Support Engineer interview:
  • Computer Networking
  • Operating Systems
Interview preparation tips for other job seekers - Question will be come from the things you have mentioned in your Resume.
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. About networking
  • Q2. Sql basics and more

Interview Preparation Tips

Interview preparation tips for other job seekers - Experience can be achieved and trying if u get ur goal

Zoho interview questions for designations

 Technical Support Executive

 (3)

 Technical Support Associate

 (2)

 IT Technical Support Engineer

 (1)

 Support Engineer

 (1)

 Technical Engineer

 (1)

 Product Support Engineer

 (1)

 Tech Support

 (1)

 Technical Trainer

 (1)

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

I applied via Job Portal

2 Interview Rounds

1

Aptitude Test Round

Techinical and logical questions

2

Technical Round (1 Question)

  • Q1. Basic technical Questions related to your profile
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
 No response

I applied via Referral and was interviewed in Jul 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

It wak ok and 3000 people took the tst and i got selected to next qound the test had basic networking questions and logical and english

3

Group Discussion Round

It happened with 15 of us and it was a like a debate everyone got chance and the GD topic was hero vs directors

4

Technical Round (4 Questions)

  • Q1. I am going to attend the interview will shre after i have done
  • Q2. What is nat? explain
  • Q3. Working of a router explain?
  • Q4. Diferent types of Nat

Interview Preparation Tips

Interview preparation tips for other job seekers - u can do it study well the topics u recieve in mail and prepare for it

Skills evaluated in this interview

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Aptitude Test Round

Aptitude and verbal ability and technical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Get prepare very well.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Jan 2024.

4 Interview Rounds

1

Aptitude Test Round

Easy with basic networking questions

2

Group Discussion Round

Recent trends in networking

3

Technical Round (1 Question)

  • Q1. Easy networking questions
4

HR Round (1 Question)

  • Q1. Why u choose this field

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Aug 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Technical Round (1 Question)

  • Q1. Basic introduction and some basic technical questions
3

Technical Round (1 Question)

  • Q1. Past Experience questions DHCP Outlook related SMTP,pop3 How email works
4

HR Round (1 Question)

  • Q1. Salary expectation and past experience
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Aptitude Test Round

Basic reasoning question and communication skills

2

Group Discussion Round

This round about weather, ai, battery vs petrol

3

Technical Round (1 Question)

  • Q1. I got rejected in this round

Zoho Interview FAQs

How many rounds are there in Zoho Technical Support Engineer interview?
Zoho interview process usually has 3-4 rounds. The most common rounds in the Zoho interview process are Aptitude Test, Technical and Group Discussion.
How to prepare for Zoho Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Zoho. The most common topics and skills that interviewers at Zoho expect are Application Support, Product Support, Technical Support, customer support and International Voice Process.
What are the top questions asked in Zoho Technical Support Engineer interview?

Some of the top questions asked at the Zoho Technical Support Engineer interview -

  1. Send an email to customer apologising the mistake made by the representat...read more
  2. Write and essay and email draft to a custo...read more
  3. java vs python , are you ok with night shifts , core values , projec...read more
How long is the Zoho Technical Support Engineer interview process?

The duration of Zoho Technical Support Engineer interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Interview Process at Zoho Technical Support Engineer

based on 24 interviews in last 1 year

4 Interview rounds

  • Aptitude Test Round
  • Group Discussion Round
  • Technical Round
  • HR Round
View more

People are getting interviews through

based on 36 Zoho interviews
Campus Placement
Company Website
Job Portal
WalkIn
Referral
31%
25%
25%
8%
8%
3% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Zoho Technical Support Engineer Salary
based on 512 salaries
₹2.1 L/yr - ₹10.8 L/yr
43% more than the average Technical Support Engineer Salary in India
View more details

Zoho Technical Support Engineer Reviews and Ratings

based on 70 reviews

4.1/5

Rating in categories

3.8

Skill development

3.7

Work-Life balance

4.3

Salary & Benefits

4.2

Job Security

4.2

Company culture

3.8

Promotions/Appraisal

3.8

Work Satisfaction

Explore 70 Reviews and Ratings
Member Technical Staff
1.4k salaries
unlock blur

₹5.5 L/yr - ₹22.2 L/yr

Technical Support Engineer
512 salaries
unlock blur

₹2.2 L/yr - ₹10.8 L/yr

Software Developer
375 salaries
unlock blur

₹4 L/yr - ₹16 L/yr

Software Engineer
88 salaries
unlock blur

₹4.8 L/yr - ₹18 L/yr

Web Developer
79 salaries
unlock blur

₹3.5 L/yr - ₹12.3 L/yr

Explore more salaries
Compare Zoho with

Freshworks

3.5
Compare

Salesforce

4.1
Compare

SAP

4.2
Compare

TCS

3.7
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview