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Zoho Technical Support Engineer Interview Questions, Process, and Tips

Updated 12 Mar 2025

Top Zoho Technical Support Engineer Interview Questions and Answers

View all 19 questions

Zoho Technical Support Engineer Interview Experiences

51 interviews found

I applied via Naukri.com and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Aptitude Test 

Quant and verbal

Round 2 - Group Discussion 

Common topics

Round 3 - HR 

(1 Question)

  • Q1. Self Intro, Tell about covid

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy to moderate. Be prepared Be confident

I applied via Campus Placement and was interviewed in Sep 2021. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. They see your communication and how you handle pressure.
  • Q2. Questions based networking (just basics, can easily be studied through youtube and certain websites)

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and confident. The interviewer will push you to your limits. When I finished my HR interview, I never thought I would be selected, yet I got the offer letter. So never give up at any part of the interview.

Technical Support Engineer Interview Questions Asked at Other Companies

asked in Salesforce
Q1. Admin Questions :- What is Relationships what are types of relati ... read more
asked in Zoho
Q2. Send an email to customer apologising the mistake made by the rep ... read more
asked in Movate
Q3. What is the difference between WAN and LAN
Q4. What are the steps which you will follow if a customer calls and ... read more
asked in Salesforce
Q5. How you will get contact of account with name starting with abc.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Easy English, basic aptitude and essay writing

Round 3 - Group Discussion 

They will give topic and should talk for 2 mins

Round 4 - One-on-one 

(1 Question)

  • Q1. Technical questions

I applied via Campus Placement and was interviewed in Oct 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me a cherished memory from a trip with your friends

Interview Preparation Tips

Interview preparation tips for other job seekers - be honest about everything fluency and tone of your language is noted carefully . Even without a proper technical knowledge about computer science , anyone can get a fancy paycheck.

Zoho interview questions for designations

 Technical Support

 (1)

 Technical Support Executive

 (3)

 Technical Support Associate

 (2)

 IT Technical Support Engineer

 (1)

 Support Engineer

 (1)

 Technical Engineer

 (1)

 Product Support Engineer

 (2)

 Tech Support

 (1)

I applied via Campus Placement and was interviewed in Oct 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Where you will see yourself in three years

Interview Preparation Tips

Interview preparation tips for other job seekers - Fluency of English is the important skill for this role

Get interview-ready with Top Zoho Interview Questions

Interview Questionnaire 

3 Questions

  • Q1. Round 1 - English comprehension and Writing an email to a customer/client regarding the due of your project.
  • Q2. Round 2 - HR Round technical - Asked to give a demo on Zoho books product
  • Q3. Round 3 - HR Interview

I applied via Company Website and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Any given the topic, it related in collected all information is submit your mention tine.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please accept to the arts students Zoho platform freshers in best Life

I applied via Campus Placement and was interviewed in Aug 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Basic questions from speed and distance etc.. verbal and writing

Round 2 - Group Discussion 

Different topics based on current affairs

Round 3 - HR 

(3 Questions)

  • Q1. What is your family background?
  • Q2. Tell me about yourself.
  • Q3. Are you comfortable in relocation, Basic networking questions like DHCP, DNS . How are wifi modem work and what are the port in it

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company but you should prepare well for the interview process

Interview Questionnaire 

1 Question

  • Q1. Projects im college

Interview Preparation Tips

Interview preparation tips for other job seekers - confidence is the key,be well prepared

Interview Questionnaire 

1 Question

  • Q1. Java vs python , are you ok with night shifts , core values , projects
  • Ans. 

    I am comfortable with both Java and Python and willing to work night shifts. Core values are important to me and I have experience working on various projects.

    • I have experience working with both Java and Python

    • I am willing to work night shifts as required

    • Core values are important to me and I believe in honesty, integrity, and teamwork

    • I have worked on various projects in the past, including developing a web application ...

  • Answered by AI

Skills evaluated in this interview

Zoho Interview FAQs

How many rounds are there in Zoho Technical Support Engineer interview?
Zoho interview process usually has 3-4 rounds. The most common rounds in the Zoho interview process are Aptitude Test, Technical and Group Discussion.
How to prepare for Zoho Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Zoho. The most common topics and skills that interviewers at Zoho expect are Application Support, Product Support, Technical Support, customer support and International Voice Process.
What are the top questions asked in Zoho Technical Support Engineer interview?

Some of the top questions asked at the Zoho Technical Support Engineer interview -

  1. Send an email to customer apologising the mistake made by the representat...read more
  2. java vs python , are you ok with night shifts , core values , projec...read more
  3. Write and essay and email draft to a custo...read more
How long is the Zoho Technical Support Engineer interview process?

The duration of Zoho Technical Support Engineer interview process can vary, but typically it takes about less than 2 weeks to complete.

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Zoho Technical Support Engineer Interview Process

based on 45 interviews

5 Interview rounds

  • Aptitude Test Round
  • Group Discussion Round
  • Technical Round - 1
  • Technical Round - 2
  • HR Round
View more
Zoho Technical Support Engineer Salary
based on 572 salaries
₹3.3 L/yr - ₹10.5 L/yr
38% more than the average Technical Support Engineer Salary in India
View more details

Zoho Technical Support Engineer Reviews and Ratings

based on 72 reviews

4.0/5

Rating in categories

3.9

Skill development

3.6

Work-life balance

4.3

Salary

4.2

Job security

4.2

Company culture

3.8

Promotions

3.8

Work satisfaction

Explore 72 Reviews and Ratings
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