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Movate Technical Support Engineer Interview Questions, Process, and Tips

Updated 5 Mar 2025

Top Movate Technical Support Engineer Interview Questions and Answers

View all 21 questions

Movate Technical Support Engineer Interview Experiences

32 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Introduction Round.
  • Q2. Experience if any and comms round.
Round 2 - Technical 

(2 Questions)

  • Q1. Technical Support Skills
  • Q2. What is Cloud? What will do if your laptop is charging and have battery issue etc.
Round 3 - One-on-one 

(1 Question)

  • Q1. Final salary discussion and Where do you stay etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Better to try another company where Incentives and Night Shifts are better like cognizant or amazon as here night shift allowances are just like nothing.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - Technical 

(12 Questions)

  • Q1. Tell me about your self,why we hire you
  • Q2. Tell me about your degree project
  • Q3. How to install a router
  • Ans. 

    To install a router, connect it to a power source, connect it to a modem, configure the settings, and connect devices to the network.

    • Connect the router to a power source using the provided power adapter.

    • Connect the router to a modem using an Ethernet cable.

    • Access the router's settings through a web browser by entering the default IP address (e.g. 192.168.1.1).

    • Follow the on-screen instructions to set up the network name...

  • Answered by AI
  • Q4. What is firewall,vpn,TCP/ip
  • Ans. 

    Firewall is a network security system that monitors and controls incoming and outgoing network traffic. VPN is a secure connection over a public network. TCP/IP is a set of protocols governing the internet.

    • Firewall is a network security system that monitors and controls incoming and outgoing network traffic

    • VPN is a secure connection over a public network, allowing users to securely access a private network

    • TCP/IP is a s...

  • Answered by AI
  • Q5. Difference between TCP and udp
  • Ans. 

    TCP is connection-oriented, reliable, and slower, while UDP is connectionless, unreliable, and faster.

    • TCP is connection-oriented, meaning it establishes a connection before sending data, while UDP is connectionless.

    • TCP is reliable as it ensures all data packets are received in order and without errors, while UDP does not guarantee delivery.

    • TCP is slower due to the overhead of error-checking and retransmission, while UD...

  • Answered by AI
  • Q6. Switching, hop count,nic
  • Q7. Subnets mask, computer network
  • Q8. Network optimization,vslm
  • Q9. Cisco packet tracer,vlan
  • Q10. DHCP,hub,data encapsulation
  • Q11. What you expect ctc
  • Ans. 

    I expect a competitive salary based on my experience and skills.

    • I am looking for a salary that reflects my technical expertise and industry standards.

    • I am open to negotiation based on the responsibilities and benefits offered.

    • I am looking for a total compensation package that includes salary, bonuses, and benefits.

    • I am interested in opportunities for career growth and advancement within the company.

  • Answered by AI
  • Q12. Domain and work group

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare concepts

Skills evaluated in this interview

Technical Support Engineer Interview Questions Asked at Other Companies

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Q5. How to release previous IP which assign to your device?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(3 Questions)

  • Q1. Workflow of IPSec
  • Ans. 

    IPSec is a protocol suite used for secure communication over IP networks.

    • IPSec operates in two modes: Transport mode and Tunnel mode.

    • In Transport mode, only the payload of the IP packet is encrypted and/or authenticated.

    • In Tunnel mode, the entire IP packet is encrypted and/or authenticated.

    • IPSec uses security protocols like Authentication Header (AH) and Encapsulating Security Payload (ESP) to provide data integrity, a...

  • Answered by AI
  • Q2. What is DHCP and how many types of DHCP are there
  • Ans. 

    DHCP stands for Dynamic Host Configuration Protocol. It is a network management protocol used to assign IP addresses to devices on a network.

    • DHCP automatically assigns IP addresses to devices on a network

    • There are two types of DHCP: DHCP server and DHCP client

    • DHCP server assigns IP addresses to devices, while DHCP client requests and receives IP addresses

  • Answered by AI
  • Q3. What will happen when you access google.com? explain the flow at the packet level
  • Ans. 

    Accessing google.com involves DNS resolution, TCP handshake, HTTP request, and response at the packet level.

    • 1. DNS resolution to translate domain name to IP address

    • 2. TCP handshake to establish connection

    • 3. HTTP request sent to the server

    • 4. Server processes the request and sends back HTTP response

    • 5. Data packets are exchanged between client and server

  • Answered by AI
Round 2 - Behavioral 

(3 Questions)

  • Q1. As a TSE engineer, how will you manage the work pressure?
  • Q2. How will you prioritize the work if you have two P1 critical cases
  • Q3. What to do if there is no documentation available for one of the unknown issue?
  • Ans. 

    Research online forums, reach out to colleagues, test different solutions, document findings.

    • Search online forums and communities for similar issues and solutions.

    • Reach out to colleagues or other experts in the field for advice.

    • Test different solutions and document the results to track progress.

    • Keep detailed notes of the troubleshooting process for future reference.

    • Consider reaching out to the vendor or manufacturer fo...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - make sure you have a very good understanding of the packet flow and working of IPSec, SSL handshake, and TCP 3-way handshake.

Have better understanding of networking basics

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. They ask about storage devices
  • Q2. Next question is all about to check communication both English and hindi both

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are a fresher to join this company to start the Career

Movate interview questions for designations

 Technical Support

 (1)

 Technical Support Associate

 (1)

 Senior Technical Support Engineer

 (1)

 IT Technical Support Engineer

 (1)

 Technical Support Engineer 1

 (1)

 Technical Engineer

 (2)

 Technical Helpdesk Engineer

 (1)

 Network Support Engineer L1

 (1)

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. About your self
  • Q2. Communication check

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Get interview-ready with Top Movate Interview Questions

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Troubleshooting devices
Round 2 - Technical 

(2 Questions)

  • Q1. Ip address how to find
  • Ans. 

    An IP address can be found by checking network settings on a device or using online tools.

    • Check network settings on device (e.g. Windows: Control Panel > Network and Sharing Center > Change adapter settings)

    • Use online tools like ipchicken.com or whatismyip.com

    • Command prompt: type 'ipconfig' (Windows) or 'ifconfig' (Mac/Linux)

  • Answered by AI
  • Q2. Tell me about yourself

Skills evaluated in this interview

Technical Support Engineer Jobs at Movate

View all
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. OSI Layers. Different between Mac and IP ARP and types SSL handshake TCP handshake
  • Ans. 

    Understanding of OSI Layers, MAC vs IP, ARP types, SSL handshake, and TCP handshake.

    • OSI Layers: 7 layers that define networking functions

    • MAC vs IP: MAC address is hardware address, IP address is logical address

    • ARP types: ARP, RARP, Inverse ARP

    • SSL handshake: Process of establishing secure connection

    • TCP handshake: 3-way process to establish connection

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. Introduction Salary expectation

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self Intro and checking communication skills
  • Q2. Walking through Resume
Round 2 - One-on-one 

(4 Questions)

  • Q1. Explain about DHCP
  • Ans. 

    DHCP stands for Dynamic Host Configuration Protocol, which is a network management protocol used to assign IP addresses automatically to devices on a network.

    • DHCP eliminates the need for manual IP address configuration on each device

    • It dynamically assigns IP addresses to devices when they connect to the network

    • DHCP servers lease IP addresses to devices for a specific period of time

    • DHCP also provides other network confi...

  • Answered by AI
  • Q2. Explain about DNS
  • Ans. 

    DNS stands for Domain Name System, which translates domain names to IP addresses.

    • DNS is like a phone book for the internet, translating human-readable domain names (like google.com) to IP addresses (like 172.217.3.206).

    • DNS servers store DNS records, which contain information about domain names and their corresponding IP addresses.

    • DNS operates through a hierarchical system, with different levels of DNS servers responsib...

  • Answered by AI
  • Q3. Explain about OSI
  • Ans. 

    OSI (Open Systems Interconnection) model is a conceptual framework that standardizes the functions of a telecommunication or computing system into seven abstraction layers.

    • OSI model has 7 layers: Physical, Data Link, Network, Transport, Session, Presentation, Application

    • Each layer has specific functions and communicates with adjacent layers

    • Example: HTTP operates at the Application layer, while TCP operates at the Trans

  • Answered by AI
  • Q4. Explain about ARP
  • Ans. 

    ARP stands for Address Resolution Protocol, used to map IP addresses to MAC addresses on a local network.

    • ARP is used to find the MAC address of a device based on its IP address.

    • It operates at the data link layer of the OSI model.

    • ARP requests are broadcasted to all devices on the local network.

    • Once the device with the corresponding IP address responds, its MAC address is stored in the ARP table.

    • ARP cache poisoning is a ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a Good start for freshers who's looking to start a career in Network engineering.

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Experience about the previous organisation
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Troubleshooting questions

Interview Preparation Tips

Interview preparation tips for other job seekers - They wont reply back after interview.

Movate Interview FAQs

How many rounds are there in Movate Technical Support Engineer interview?
Movate interview process usually has 1-2 rounds. The most common rounds in the Movate interview process are Technical, HR and One-on-one Round.
How to prepare for Movate Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Movate. The most common topics and skills that interviewers at Movate expect are International Voice Process, Technical Voice Process, Technical Support, customer support and Network Troubleshooting.
What are the top questions asked in Movate Technical Support Engineer interview?

Some of the top questions asked at the Movate Technical Support Engineer interview -

  1. What is the difference between WAN and L...read more
  2. What is difference between private and public ip in deta...read more
  3. What is difference between modem and router and swi...read more
How long is the Movate Technical Support Engineer interview process?

The duration of Movate Technical Support Engineer interview process can vary, but typically it takes about less than 2 weeks to complete.

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Movate Technical Support Engineer Interview Process

based on 28 interviews

3 Interview rounds

  • Technical Round - 1
  • HR Round
  • Technical Round - 2
View more
Movate Technical Support Engineer Salary
based on 1.5k salaries
₹1 L/yr - ₹5.5 L/yr
28% less than the average Technical Support Engineer Salary in India
View more details

Movate Technical Support Engineer Reviews and Ratings

based on 205 reviews

3.3/5

Rating in categories

3.1

Skill development

3.1

Work-life balance

2.5

Salary

3.2

Job security

3.0

Company culture

2.3

Promotions

2.9

Work satisfaction

Explore 205 Reviews and Ratings
Technical Support Engineer

Chennai

1-6 Yrs

Not Disclosed

Technical support Engineer

Chennai

1-5 Yrs

₹ 1.4-5 LPA

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