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Technical support Engineer
Movate
·
1-5 years
₹ 1.4 - 5L/yr (AmbitionBox estimate)
Chennai
1 vacancy
Technical support Engineer
Movate
posted 1y ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Responsible for handling customer queries/issues through Voice and or Non-Voice (International) transactions to the best of customer satisfaction.
- Necessary documentation of calls.
- Adhering to standard operating procedures required by the process and organization. Awareness of relevant service levels and meeting goals set by the project.
- 1-5 Years relevant work experience
- Excellent communication skills.
- Graduation is mandatory,
- Flexible to work in US Shifts (Rotational Night Shifts)
Employment Type: Full Time, Permanent
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What people at Movate are saying
Rating based on 205 Technical Support Engineer
reviews
Anonymous · IT & Information Security
in Hyderabad / Secunderabad
1-Flexible work timings, making it easier to maintain work-life balance. 2- Work pressure is manageable, not overly stressful. 3- Colleagues are generally good and cooperative.
- Job security - Good
1- Many employees, including managers, do not understand Hindi, which creates a communication barrier. 2- Some colleagues tend to be selfish and not very supportive. 3- Poor management—Team Leads (TLs) and senior-level employees do not genuinely care about employee concerns or project issues. 4- Even when management is aware of pr..Read More
- Salary - Poor
Technical Support Engineer salary at Movate
What Movate employees are saying about work life
Movate Benefits
Performance-Based Bonuses and Incentives Competitive Salary Package and Benefits Professional Development Opportunities through Movate Academy 
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