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9 InitiateFirst Information Services Jobs
Technical Support Engineer
5-10 years
Bangalore / Bengaluru
1 vacancy
Technical Support Engineer
InitiateFirst Information Services
posted 5mon ago
Job Role Insights
Key skills for the job
Job Description
Technical Support Engineer
Requirements:
- 5+ Years of experience in technical support roles.
- Familiarity with networking concepts (TCP/IP, DNS, DHCP, etc.), Operating systems (Linux) and hardware configurations.
- Responding to customer inquiries and resolving technical issues through email or conference call.
- Troubleshooting technical problems and guiding customers through step-by-step solutions.
- Understanding and diagnosing software and hardware issues.
- Collaborating with product development teams to identify and resolve technical issues.
- Investigating and escalating complex issues to higher levels of support or development teams as needed.
- Excellent communication skills, both verbal and written.
Qualification:
- Any Graduate
Job Category: IT Support
Job Location: Bangalore
Job Country: India
Quick Links Employment Type: Full Time, Permanent
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