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3,254 Customer Satisfaction Jobs

Install Base Senior service engineer

Schneider Electric India Pvt. Ltd.

 · 

4.1

 based on 3.8k Reviews

5-7 years

Mumbai

1 vacancy

Install Base Senior service engineer

Schneider Electric

posted 15hr ago

Job Role Insights

Key skills for the job

Software Configuration Management Customer Support CCTV Monitoring Troubleshooting Monitoring Tools Customer Satisfaction

+ 1 more

Job Description

Responsibilities
Customer Interaction : Engage with customers to understand their needs and provide effective solutions. Internal Team Collaboration : Work closely with internal teams to ensure smooth operations and execution of plans. Work Execution Planning : Develop and implement effective work execution plans to meet project objectives. Technical Support : Collaborate with Service CSS partners in daily activities to enhance customer satisfaction, providing technical support as needed. Communication and Coordination : Exhibit strong communication skills and coordinate effectively within the team. Lead Management : Identify opportunities and convert them into business leads through strategic engagement. Software Integration : Possess a solid understanding of software and monitoring tools, along with data center customer support experience to manage critical environments effectively.
Experience : 5-7 years of hands-on experience in the relevant service industry, with the ability to manage COLO customers effectively. Troubleshooting Skills : Strong troubleshooting skills, particular

Employment Type: Full Time, Permanent

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Prepare for Senior Service Engineer roles with real interview advice

What people at Schneider Electric are saying

4.5
 Rating based on 7 Senior Service Engineer reviews

Likes

I like the culture no

  • Salary - Excellent
    • +6 more
Dislikes

If you work for long time here . Then won't get promotion

Read 7 Senior Service Engineer reviews

Senior Service Engineer salary at Schneider Electric

reported by 24 employees with 3-14 years exp.
Lock Unlock
₹2.7 L/yr - ₹10 L/yr
13% more than the average Senior Service Engineer Salary in India
View more details

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