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Sutherland Global Services
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I applied via Walk-in and was interviewed in Nov 2024.ย There was 1 interview round.
Self introduction
Next assessment if select in first round
Versant round..consists of voice test, typing, mail writing
I applied via Walk-in and was interviewed in Dec 2024.ย There were 2 interview rounds.
Its actually based on your voice actually they are hiring for international voice process so you need to have an idea of how international people speak in their language if you have experience in email writing and able to understand british english then its easy for you to clear
Sutherland Global Services interview questions for popular designations
posted on 19 Nov 2024
I applied via AmbitionBox and was interviewed in Oct 2024.ย There were 4 interview rounds.
Aptitude test are exams that measures persons skills, abilities, and potential to success the ability role.
Coding test is the technical skill of candidates coding skill.It's a chance for a candidate to demonstrate their ability to code and solve problems within a time limit.
A group discussion (GD) is a structured conversation where participants exchange ideas and perspectives on a specific topic. It can be used to assess a person's suitability for admission, scholarship, or a job, or as a qualitative research method to analyze how opinions and attitudes emerge.
Case study is an in-depth analysis of a real-world situation, such as a person, group, event, organization, or phenomenon.
Get interview-ready with Top Sutherland Global Services Interview Questions
I applied via Walk-in and was interviewed in Dec 2024.ย There were 3 interview rounds.
Experienced professional with a background in marketing and project management.
Over 5 years of experience in marketing and project management
Strong communication and organizational skills
Proven track record of successfully leading cross-functional teams
Proficient in data analysis and strategic planning
Questions related to customer service.
My typing speed is 80 words per minute during typing tests.
My typing speed is 80 words per minute.
I have consistently maintained this speed during typing tests.
I have practiced regularly to improve my typing speed.
I will listen to their concerns, empathize with their frustration, apologize for the inconvenience, and work towards finding a solution.
Listen actively to understand the customer's issue
Empathize with their frustration and show understanding
Apologize for any inconvenience caused
Work towards finding a solution that satisfies the customer
Email requesting customer to speak with manager
Address the email to the manager
Explain the reason for the customer's request to speak with the manager
Offer availability for the manager to speak with the customer
Provide contact information for the manager
Thank the customer for their understanding
I was interviewed before Feb 2024.
What people are saying about Sutherland Global Services
The duration of Sutherland Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 552 interviews
Interview experience
based on 6.8k reviews
Rating in categories
Associate
2.3k
salaries
| โน1.1 L/yr - โน7.4 L/yr |
Senior Associate
1.8k
salaries
| โน1.9 L/yr - โน7.8 L/yr |
Customer Service Associate
1.6k
salaries
| โน1 L/yr - โน5.5 L/yr |
Associate Manager
929
salaries
| โน4.5 L/yr - โน14.3 L/yr |
Process Associate
695
salaries
| โน1.4 L/yr - โน5.1 L/yr |
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