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Sutherland Global Services
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Sutherland Global Services Customer Care Executive Interview Questions, Process, and Tips
Top Sutherland Global Services Customer Care Executive Interview Questions and Answers
- Q1. Company mean branch opening date and information?
- Q2. tell me schooling
- Q3. What is bpo, Why bpo
Sutherland Global Services Customer Care Executive Interview Experiences
17 interviews found
Anonymous
Selected
I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.
First round of the interview is assessment round where they gives a topic we have to write a paragraph on that topic
(2 Questions)
- Q1. After completing first round of interview successfully the second round would be face to face where they only check your communication
- Q2. All about your resume and what your answer for previous question
Interview Preparation Tips
Vidhya
I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Introduction about yourself
- Q2. Work experience
(1 Question)
- Q1. Tell me about yourself
Interview Preparation Tips
Avinash kasture
I applied via Walk-in and was interviewed in Jan 2024. There were 2 interview rounds.
(1 Question)
- Q1. The interviewer first see your CV and ask a question. 1. First thay will ask you about yourself tell something about U 2. And after that they ask your hobby what you like the most and which things will o...
(1 Question)
- Q1. Something about business process outsourcing
Interview Preparation Tips
Jenifer Emima
(4 Questions)
- Q1. Tell me about yourself
- Q2. Tell me about something
- Q3. Tell me schooling
- Ans.
I completed my schooling from XYZ School in my hometown.
Attended XYZ School for primary and secondary education
Participated in various extracurricular activities like debate club and sports teams
Graduated with honors in XYZ year
- Q4. Tel me unviersity
- Ans.
University is an institution of higher education and research which grants academic degrees in various subjects.
Universities offer undergraduate and postgraduate programs in various fields of study.
They often have research facilities and libraries for students and faculty.
Universities may also offer extracurricular activities and student organizations.
Sutherland Global Services interview questions for designations
I applied via Walk-in and was interviewed in Jun 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Explain about your family
- Q2. What is your aim in life
(1 Question)
- Q1. Again asking personal questions
Interview Preparation Tips
Pooja
(1 Question)
- Q1. Tell me about yourself
(1 Question)
- Q1. Say something about your self
- Ans.
I am a dedicated and empathetic customer care executive with a passion for helping others.
I have excellent communication skills and can effectively resolve customer issues.
I am patient and understanding, able to handle difficult situations with professionalism.
I have experience in handling a variety of customer inquiries and providing top-notch service.
I am a team player and enjoy collaborating with colleagues to ensur
(1 Question)
- Q1. Explain your job role
- Ans.
As a Customer Care Executive, I am responsible for providing excellent customer service, resolving customer issues, and ensuring customer satisfaction.
Handle customer inquiries and complaints via phone, email, or in person
Provide information about products and services
Resolve customer issues and complaints in a timely manner
Maintain a positive, empathetic, and professional attitude towards customers
Ensure customer sati...
(2 Questions)
- Q1. Explain yourself
- Ans.
I am a dedicated and empathetic individual with strong communication skills and a passion for helping others.
I have a background in customer service, where I have honed my communication and problem-solving skills.
I am empathetic and patient, which allows me to effectively listen to and address customer concerns.
I am detail-oriented and organized, ensuring that I can efficiently handle multiple tasks and prioritize effe
- Q2. Why do you feel fit for this job
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Jul 2023. There were 3 interview rounds.
Average method of screening
General topic with basic knowledge.
(3 Questions)
- Q1. Mostly about the resume topics and reasons
- Q2. If, I had a experience of 1 year at Indian oil corporation. They will ask me about the roles and responsibilities of my job nature.
- Q3. I just explained as it is.
Interview Preparation Tips
Don't lose hope and practice with your communication.
(2 Questions)
- Q1. Tell me about yourself.
- Q2. Tell me about your city
What people are saying about Sutherland Global Services
Sutherland Global Services Interview FAQs
The duration of Sutherland Global Services Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Sutherland Global Services Interviews By Designations
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- Sutherland Global Services Non Voice Customer Care Executive Interview Questions
- Sutherland Global Services NON Voice Process Interview Questions
- Show more
Sutherland Global Services Customer Care Executive Interview Process
based on 17 interviews
2 Interview rounds
- HR Round - 1
- HR Round - 2
Customer Care Executive Interview Questions from Similar Companies
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Sutherland Global Services Customer Care Executive Reviews and Ratings
based on 90 reviews
Rating in categories
|
Associate
2.3k
salaries
|  ₹1 L/yr - ₹7.4 L/yr |
|
Senior Associate
1.8k
salaries
| ₹1.8 L/yr - ₹7.8 L/yr |
|
Customer Service Associate
1.6k
salaries
| ₹1 L/yr - ₹5.5 L/yr |
|
Associate Manager
1k
salaries
| ₹4.4 L/yr - ₹14.3 L/yr |
|
Customer Service Executive
669
salaries
| ₹1.3 L/yr - ₹5 L/yr |
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