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Sutherland Global Services Customer Care Executive Interview Questions, Process, and Tips

Updated 3 Sep 2024

Top Sutherland Global Services Customer Care Executive Interview Questions and Answers

16 Sutherland Global Services Customer Care Executive Interview Experiences

62 questions found

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Customer Care Executive Interview Questions

user image Anonymous

posted on 22 Mar 2024

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Sep 2023.

2 Interview Rounds

1

Group Discussion Round

Need to speak on random topic

2

HR Round (2 Questions)

  • Q1. What is bpo, Why bpo
  • Q2. Long term goals

Interview Preparation Tips

Interview preparation tips for other job seekers - Self believe play a crucial role

Customer Care Executive Interview Questions

user image Anonymous

posted on 24 May 2024

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Apr 2024.

2 Interview Rounds

1

Assignment Round

First round of the interview is assessment round where they gives a topic we have to write a paragraph on that topic

2

One-on-one Round (2 Questions)

  • Q1. After completing first round of interview successfully the second round would be face to face where they only check your communication
  • Q2. All about your resume and what your answer for previous question

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold they won’t judge you they only check your communication
Interview experience
2
 Poor
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in May 2024.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Introduction about yourself
  • Q2. Work experience
2

HR Round (1 Question)

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - It's was a terrible experience they make to wait one whole day and they just said your asking high salary package they don't provide 30% hike for experience its totally waste of time and money

Customer Care Executive Interview Questions

user image Avinash kasture

posted on 28 Feb 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Jan 2024.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. The interviewer first see your CV and ask a question. 1. First thay will ask you about yourself tell something about U 2. And after that they ask your hobby wha...read more
2

One-on-one Round (1 Question)

  • Q1. Something about business process outsourcing

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't tell any lie be confident

Sutherland Global Services interview questions for designations

 Customer Care

 (1)

 Non Voice Customer Care Executive

 (15)

 Voice Process Customer Care Executive

 (1)

 Health Care Executive

 (1)

 Non Voice Process Customer Care Executive

 (1)

 Customer Executive

 (3)

 Customer Service Executive

 (25)

 Customer Support Executive

 (9)

Customer Care Executive Interview Questions

user image Jenifer Emima

posted on 8 Mar 2024

Interview experience
2
 Poor
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (4 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me about something
  • Q3. Tell me schooling
  • Q4. Tel me unviersity

Customer Care Executive Interview Questions

user image Barath Kumar R

posted on 11 Jul 2024

Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Jun 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Explain about your family
  • Q2. What is your aim in life
2

HR Round (1 Question)

  • Q1. Again asking personal questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Wait for good opportunity
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Say something about your self
2

One-on-one Round (1 Question)

  • Q1. Explain your job role

Customer Care Executive Interview Questions

user image Anonymous

posted on 27 Jun 2024

Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Explain yourself
  • Q2. Why do you feel fit for this job

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and give the best answers

Customer Care Executive Interview Questions

user image Anonymous

posted on 31 Dec 2023

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Jul 2023.

3 Interview Rounds

1

Aptitude Test Round

Average method of screening

2

Group Discussion Round

General topic with basic knowledge.

3

One-on-one Round (3 Questions)

  • Q1. Mostly about the resume topics and reasons
  • Q2. If, I had a experience of 1 year at Indian oil corporation. They will ask me about the roles and responsibilities of my job nature.
  • Q3. I just explained as it is.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident with your knowledge. That's enough.

Customer Care Executive Interview Questions

user image Anonymous

posted on 15 Oct 2023

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Group Discussion Round

Don't lose hope and practice with your communication.

2

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Tell me about your city

Customer Care Executive Interview Questions

user image Anonymous

posted on 22 Feb 2023

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Walk-in and was interviewed in Jan 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Basic Introduction, Talk about your family background
3

Assignment Round

General knowledge questions were asked in the assignment.

4

One-on-one Round (1 Question)

  • Q1. Introduction, Family background questions, The manager will ask about any topic.

Interview Preparation Tips

Interview preparation tips for other job seekers - They check only comunications skills in you that's it.

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services Customer Care Executive interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Sutherland Global Services Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are international bpo, Communication Skills, International Voice Process, customer care and Customer Service.
What are the top questions asked in Sutherland Global Services Customer Care Executive interview?

Some of the top questions asked at the Sutherland Global Services Customer Care Executive interview -

  1. Company mean branch opening date and informati...read more
  2. tell me school...read more
  3. What is bpo, Why ...read more
How long is the Sutherland Global Services Customer Care Executive interview process?

The duration of Sutherland Global Services Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Interview Process at Sutherland Global Services Customer Care Executive

based on 10 interviews in last 1 year

2 Interview rounds

  • One-on-one Round 1
  • One-on-one Round 2
View more

People are getting interviews through

based on 12 Sutherland Global Services interviews
WalkIn
Company Website
Job Portal
58%
17%
17%
8% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Join Sutherland Global Services We are a digital transformation company. We make digital 𝐡𝐮𝐦𝐚𝐧™
Sutherland Global Services Customer Care Executive Salary
based on 254 salaries
₹1.1 L/yr - ₹5 L/yr
15% more than the average Customer Care Executive Salary in India
View more details

Sutherland Global Services Customer Care Executive Reviews and Ratings

based on 85 reviews

3.2/5

Rating in categories

3.1

Skill development

3.2

Work-Life balance

3.1

Salary & Benefits

3.4

Job Security

3.1

Company culture

2.7

Promotions/Appraisal

3.0

Work Satisfaction

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