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Sutherland Global Services
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Sutherland Global Services Customer Care Executive Interview Questions, Process, and Tips
Top Sutherland Global Services Customer Care Executive Interview Questions and Answers
- Q1. Company mean branch opening date and information?
- Q2. tell me schooling
- Q3. What is bpo, Why bpo
Sutherland Global Services Customer Care Executive Interview Experiences
17 interviews found
Anonymous
Selected
I applied via Walk-in and was interviewed in Sep 2023. There were 2 interview rounds.
Need to speak on random topic
(2 Questions)
- Q1. What is bpo, Why bpo
- Ans.
BPO stands for Business Process Outsourcing. Companies opt for BPO services to focus on core business functions, reduce costs, and improve efficiency.
BPO involves contracting specific business processes to a third-party service provider.
Companies choose BPO to streamline operations, reduce costs, and access specialized skills.
Examples of BPO services include customer support, technical support, data entry, and payroll
- Q2. Long term goals
Interview Preparation Tips
I applied via Walk-in and was interviewed in Jan 2023. There were 4 interview rounds.
(1 Question)
- Q1. Basic Introduction, Talk about your family background
General knowledge questions were asked in the assignment.
(1 Question)
- Q1. Introduction, Family background questions, The manager will ask about any topic.
Interview Preparation Tips
I applied via Walk-in and was interviewed in May 2022. There were 3 interview rounds.
It was good calm composed, the place is very neat, clean and tidy that will keep your mood fresh throughout the day.
(1 Question)
- Q1. It was based on English Proficiency test
(1 Question)
- Q1. Self Introduction basically Work Experience
Interview Preparation Tips
Santoshi danishety
I applied via Walk-in and was interviewed before Jul 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Brief about yourself
- Ans.
Experienced Customer Care Executive with 5+ years in handling customer inquiries, resolving issues, and providing exceptional service.
5+ years of experience in customer care
Skilled in handling customer inquiries and resolving issues
Strong communication and problem-solving skills
Ability to provide exceptional service and build positive relationships with customers
- Q2. Explained about the role
The exam is all about the applitute ,some questions were reasoning , versant round , chat round
Interview Preparation Tips
Sutherland Global Services interview questions for designations
I applied via Company Website and was interviewed in Jan 2022. There were 2 interview rounds.
(27 Questions)
- Q1. How mauch company are ty up this company?
- Q2. This company is fake or legala ?
- Q3. This company turn over how macuh ?
- Q4. Company documents are fake are ligala?
- Q5. Company website fake or ligala?
- Q6. Company email ID is carect or wrong ?
- Q7. Company all peoples are turst or not?
- Q8. Company full information with prope show ?
- Q9. How mauch employees are here in this company?
- Q10. This company is dream complete?
- Q11. Company taking a uneducated peoples?
- Q12. Company starting date ?
- Q13. Company working date?
- Q14. Company mean branch ?
- Q15. Company owner name and her information?
- Q16. Company foundre name ?
- Q17. Company co founder name ?
- Q18. Company website starting date ?
- Q19. Company mean branch opening date and information?
- Ans.
The company's branch opening dates and information can be found on our website.
Visit our website for information on branch openings
The 'Locations' or 'About Us' section of our website may have this information
Contact our customer service team for specific branch information
- Q20. Company ligla or not how to prove it ?
- Q21. Company employees gives 30k payment is that ture?
- Q22. This company appa is fake or not ?
- Q23. Company fake vedioes in YouTube so this company ligala how I trust u ?
- Q24. Company full information and details send me ?
- Q25. Company customer care executive contact no ?
- Q26. Company name is fake or not?
- Q27. I will finished questions
Interview Preparation Tips
- Life instructions
I applied via Company Website and was interviewed in Feb 2022. There was 1 interview round.
(2 Questions)
- Q1. What are your salary expectations?
- Q2. Tell me about yourself.
Interview Preparation Tips
- Customer care executive
- Call Manager
Selected
I applied via Approached by Company and was interviewed before Jan 2022. There were 3 interview rounds.
Basic knowledge test, regarding customer services
(2 Questions)
- Q1. Questions regarding previous job experience
- Q2. Questions regarding educational basckground
Interview Preparation Tips
What people are saying about Sutherland Global Services
Sutherland Global Services Interview FAQs
The duration of Sutherland Global Services Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Sutherland Global Services Customer Care Executive Interview Process
based on 17 interviews
2 Interview rounds
- HR Round - 1
- HR Round - 2
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Sutherland Global Services Customer Care Executive Reviews and Ratings
based on 90 reviews
Rating in categories
|
Associate
2.3k
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Senior Associate
1.8k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Service Associate
1.6k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Associate Manager
1k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Service Executive
666
salaries
| ₹0 L/yr - ₹0 L/yr |
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