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Sutherland Global Services Customer Care Executive Interview Questions, Process, and Tips

Updated 3 Sep 2024

Top Sutherland Global Services Customer Care Executive Interview Questions and Answers

16 Sutherland Global Services Customer Care Executive Interview Experiences

62 questions found

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Customer Care Executive Interview Questions

user image Anonymous

posted on 22 Feb 2023

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Walk-in and was interviewed in Jan 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Basic Introduction, Talk about your family background
3

Assignment Round

General knowledge questions were asked in the assignment.

4

One-on-one Round (1 Question)

  • Q1. Introduction, Family background questions, The manager will ask about any topic.

Interview Preparation Tips

Interview preparation tips for other job seekers - They check only comunications skills in you that's it.

Customer Care Executive Interview Questions

user image Anonymous

posted on 15 Jun 2022

I applied via Walk-in and was interviewed in May 2022.

3 Interview Rounds

1

Aptitude Test Round

It was good calm composed, the place is very neat, clean and tidy that will keep your mood fresh throughout the day.

2

Technical Round (1 Question)

  • Q1. It was based on English Proficiency test
3

HR Round (1 Question)

  • Q1. Self Introduction basically Work Experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Dress neatly since the environment is calm clean and composed, avoid talking unnecessary.

Customer Care Executive Interview Questions

user image Santoshi danishety

posted on 3 Jul 2024

Interview experience
1
 Bad
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed before Jul 2023.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Brief about yourself
  • Q2. Explained about the role
2

Assignment Round

The exam is all about the applitute ,some questions were reasoning , versant round , chat round

Interview Preparation Tips

Interview preparation tips for other job seekers - Difficult level is their

Customer Care Executive Interview Questions

user image POORNIMA DUPPATE

posted on 12 Feb 2022

I applied via Company Website and was interviewed in Jan 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Selp indrudution Round (27 Questions)

  • Q1. How mauch company are ty up this company?
  • Q2. This company is fake or legala ?
  • Q3. This company turn over how macuh ?
  • Q4. Company documents are fake are ligala?
  • Q5. Company website fake or ligala?
  • Q6. Company email ID is carect or wrong ?
  • Q7. Company all peoples are turst or not?
  • Q8. Company full information with prope show ?
  • Q9. How mauch employees are here in this company?
  • Q10. This company is dream complete?
  • Q11. Company taking a uneducated peoples?
  • Q12. Company starting date ?
  • Q13. Company working date?
  • Q14. Company mean branch ?
  • Q15. Company owner name and her information?
  • Q16. Company foundre name ?
  • Q17. Company co founder name ?
  • Q18. Company website starting date ?
  • Q19. Company mean branch opening date and information?
  • Q20. Company ligla or not how to prove it ?
  • Q21. Company employees gives 30k payment is that ture?
  • Q22. This company appa is fake or not ?
  • Q23. Company fake vedioes in YouTube so this company ligala how I trust u ?
  • Q24. Company full information and details send me ?
  • Q25. Company customer care executive contact no ?
  • Q26. Company name is fake or not?
  • Q27. I will finished questions

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Customer Care Executive interview:
  • Life instructions
Interview preparation tips for other job seekers - Company full information taking and analisis fist and lastly apply don't turt any company because most offa company fake so fist u think and apply which company is better u thanks 🙏😊

Sutherland Global Services interview questions for designations

 Customer Care

 (1)

 Non Voice Customer Care Executive

 (15)

 Voice Process Customer Care Executive

 (1)

 Health Care Executive

 (1)

 Non Voice Process Customer Care Executive

 (1)

 Customer Executive

 (3)

 Customer Service Executive

 (25)

 Customer Support Executive

 (9)

Customer Care Executive Interview Questions

user image Anonymous

posted on 17 Mar 2022

I applied via Company Website and was interviewed in Feb 2022.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. What are your salary expectations?
  • Q2. Tell me about yourself.

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Customer Care Executive interview:
  • Customer care executive
  • Call Manager
Interview preparation tips for other job seekers - I am not working in any company to give advice I applied for the job but got no reply about the job so please reply

Customer Care Executive Interview Questions

user image Anonymous

posted on 23 Jan 2023

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed before Jan 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Aptitude Test Round

Basic knowledge test, regarding customer services

3

HR Round (2 Questions)

  • Q1. Questions regarding previous job experience
  • Q2. Questions regarding educational basckground

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, provide correct imformation. Understand the role for which you had applied,

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services Customer Care Executive interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Sutherland Global Services Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are international bpo, Communication Skills, International Voice Process, customer care and Customer Service.
What are the top questions asked in Sutherland Global Services Customer Care Executive interview?

Some of the top questions asked at the Sutherland Global Services Customer Care Executive interview -

  1. Company mean branch opening date and informati...read more
  2. tell me school...read more
  3. What is bpo, Why ...read more
How long is the Sutherland Global Services Customer Care Executive interview process?

The duration of Sutherland Global Services Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Interview Process at Sutherland Global Services Customer Care Executive

based on 10 interviews in last 1 year

2 Interview rounds

  • One-on-one Round 1
  • One-on-one Round 2
View more

People are getting interviews through

based on 12 Sutherland Global Services interviews
WalkIn
Company Website
Job Portal
58%
17%
17%
8% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Join Sutherland Global Services We are a digital transformation company. We make digital 𝐡𝐮𝐦𝐚𝐧™
Sutherland Global Services Customer Care Executive Salary
based on 254 salaries
₹1.1 L/yr - ₹5 L/yr
15% more than the average Customer Care Executive Salary in India
View more details

Sutherland Global Services Customer Care Executive Reviews and Ratings

based on 85 reviews

3.2/5

Rating in categories

3.1

Skill development

3.2

Work-Life balance

3.1

Salary & Benefits

3.4

Job Security

3.1

Company culture

2.7

Promotions/Appraisal

3.0

Work Satisfaction

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