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Sutherland Global Services Customer Service Executive Interview Questions, Process, and Tips

Updated 17 Oct 2024

Top Sutherland Global Services Customer Service Executive Interview Questions and Answers

25 Sutherland Global Services Customer Service Executive Interview Experiences

86 questions found

Sort by: Popular
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 -
Result
 -

I applied via Walk-in and was interviewed in Sep 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. How you're willing to work
  • Q2. Tell me about your self unique way

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Jun 2024.

3 Interview Rounds

1

Assignment Round

Need to write essay about given topics

2

Group Discussion Round

General topics like dream future

3

One-on-one Round (2 Questions)

  • Q1. Selft intro about u r self
  • Q2. Why should we hire u
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Sep 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me about you project
  • Q2. Explain about your project

Interview Preparation Tips

Interview preparation tips for other job seekers - the over all experience was good
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Jun 2024.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Group Discussion Round

About Last vacation trip

3

HR Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why should I hire you
4

Assignment Round

E-mail writing
Paragraph writing

Sutherland Global Services interview questions for designations

 Customer Service Associate

 (27)

 Customer Service Representative

 (3)

 Customer Service Assistant

 (1)

 Senior Customer Service Associate

 (1)

 Non Voice Customer Service Executive

 (2)

 Customer Executive

 (3)

 Customer Care Executive

 (16)

 Customer Support Executive

 (9)

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Sep 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (3 Questions)

  • Q1. Question was talked about your previous experience?
  • Q2. For freshers talk about your favorite place to visit?
  • Q3. Write a email about customer face issue and involvement?

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Customer Service Executive interview:
  • About the company
  • Scripts about places
  • Topic writing
  • Customer Handling
Interview preparation tips for other job seekers - Dressing professionally is important as it can help you feel confident and make a good first impression. Research the company’s dress code to learn more about their expectations.
Research the role and the company: Before going to the interview, try to acquire as much knowledge as possible about the role and the company. This can help you demonstrate your interest in the position and show that you are well-prepared.
Maintain polite behavior and confidence: During the interview, it’s important to maintain polite behavior and confidence. This can help you demonstrate your professionalism and preparedness.
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Oct 2023.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. What is bpo sector ?
  • Q2. Mention your likes and dislikes.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be honest and don't exaggerate yourself

Customer Service Executive Interview Questions

user image Nikhil Borude

posted on 7 Sep 2023

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2023.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. Basic experience
2

One-on-one Round (2 Questions)

  • Q1. SMART Technic questions
  • Q2. Check for Smart technic

Customer Service Executive interview

user image Sangram Singh Vlogs

posted on 21 Nov 2021

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 More than 8 weeks
Result
Selected  Selected

I applied via Campus Placement and was interviewed in Jan 2024.

2 Interview Rounds

1

Group Discussion Round

Topic was about college life

2

Aptitude Test Round

Prepare basic aptitude

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare aptitude basics
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Elaborate topic of your choice?
  • Q2. Tell me why you want to join customer service sector?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be fluent

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services Customer Service Executive interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Sutherland Global Services Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Customer Service, Communication Skills, International Voice Process, international bpo and voice process.
What are the top questions asked in Sutherland Global Services Customer Service Executive interview?

Some of the top questions asked at the Sutherland Global Services Customer Service Executive interview -

  1. How to find issues in Ram related to trouble shoot...read more
  2. Write a email about customer face issue and involveme...read more
  3. Dif you fail in any cl...read more
How long is the Sutherland Global Services Customer Service Executive interview process?

The duration of Sutherland Global Services Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Interview Process at Sutherland Global Services Customer Service Executive

based on 7 interviews in last 1 year

Interview experience

4
  
Good
View more

People are getting interviews through

based on 18 Sutherland Global Services interviews
WalkIn
Job Portal
Campus Placement
Company Website
Referral
33%
28%
17%
6%
6%
10% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
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Sutherland Global Services Customer Service Executive Salary
based on 628 salaries
₹1 L/yr - ₹5 L/yr
At par with the average Customer Service Executive Salary in India
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Sutherland Global Services Customer Service Executive Reviews and Ratings

based on 174 reviews

3.8/5

Rating in categories

3.6

Skill development

3.5

Work-Life balance

3.4

Salary & Benefits

3.5

Job Security

3.7

Company culture

3.2

Promotions/Appraisal

3.5

Work Satisfaction

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