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Sutherland Global Services Customer Service Executive Interview Questions, Process, and Tips

Updated 17 Oct 2024

Top Sutherland Global Services Customer Service Executive Interview Questions and Answers

25 Sutherland Global Services Customer Service Executive Interview Experiences

86 questions found

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Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Mar 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Its going to be first round
3

Assignment Round

In this you will get aptitude, chat and call.

4

Technical Round (1 Question)

  • Q1. Nothing but they will ask about experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont expect good ambience..................................

I applied via Naukri.com and was interviewed in Mar 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Aptitude Test Round

Communication skill

3

HR Round (24 Questions)

  • Q1. Tell me about your self
  • Q2. How can we change the mentality of Indian's
  • Q3. What was your goals to future
  • Q4. About your college life
  • Q5. What was you favorite move and books
  • Q6. What was your dreams in future
  • Q7. Why we hire you for over company
  • Q8. You are a fresher or a worker
  • Q9. Do you know about the company
  • Q10. Tell me about you number of people lead
  • Q11. What are you learn about your past experience
  • Q12. Tell me about your communication skill
  • Q13. Why you are join over company
  • Q14. Can you get the job you sift to mumbai
  • Q15. Hiw much salary do you want
  • Q16. What is your great strength and weakness
  • Q17. How would you rate yourself on a scale of 1 to 10
  • Q18. What is your biggest achievement
  • Q19. To contribute for the education for children with joining the organization of children education
  • Q20. Why are you looking for a change
  • Q21. For what post do you want
  • Q22. Who was your inspiration
  • Q23. Dif you fail in any class
  • Q24. What type of to student in college and school

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell them true all about your self to the company don't hide anything tell them to all your failures and achievement company will hire you to you eligibility and your strength

3 Interview Rounds

1

Aptitude Test Round

2

Aptitude Test Round

3

HR Round (8 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Q2. Why are you looking for a change?
  • Q3. What are your salary expectations?
  • Q4. What is your family background?
  • Q5. Share details of your previous job.
  • Q6. Why should we hire you?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication as well as confidence

3 Interview Rounds

1

Aptitude Test Round

2

Aptitude Test Round

3

HR Round (8 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Q2. Why are you looking for a change?
  • Q3. What are your salary expectations?
  • Q4. What is your family background?
  • Q5. Share details of your previous job.
  • Q6. Why should we hire you?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication as well as confidence

Sutherland Global Services interview questions for designations

 Customer Service Associate

 (27)

 Customer Service Representative

 (3)

 Customer Service Assistant

 (1)

 Senior Customer Service Associate

 (1)

 Non Voice Customer Service Executive

 (2)

 Customer Executive

 (3)

 Customer Care Executive

 (16)

 Customer Support Executive

 (9)

3 Interview Rounds

1

Assignment Round

Typing test

2

HR Round (1 Question)

  • Q1. Tell me about yourself.
3

HR Round (7 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why are you looking for a change?
  • Q5. Where do you see yourself in 5 years?
  • Q6. What are your strengths and weaknesses?
  • Q7. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence and be cool answer slowly no hurry

I applied via Company Website and was interviewed in Jan 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (1 Question)

  • Q1. Why should we hire you?
3

Coding Test Round

Tell About computer language

4

Case Study Round

B Tech

Interview Preparation Tips

Interview preparation tips for other job seekers - Iam appreciate to work and it is out of country

I applied via Naukri.com and was interviewed before Sep 2021.

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. Introduction of ours
2

Assignment Round

About the typing and test

3

One-on-one Round (1 Question)

  • Q1. Ops rounds about the company

Interview Preparation Tips

Interview preparation tips for other job seekers - Good at all rounds and sutherland is best in my opinion

Customer Service Associate | Customer Service Executive | NON Voice Process interview

user image Jobonymous

posted on 11 Dec 2021

I applied via Job Fair

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Make fast job recruitment for immediately joiners

I applied via Campus Placement and was interviewed in Dec 2021.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - be good at communication

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services Customer Service Executive interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Sutherland Global Services Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Customer Service, Communication Skills, International Voice Process, international bpo and voice process.
What are the top questions asked in Sutherland Global Services Customer Service Executive interview?

Some of the top questions asked at the Sutherland Global Services Customer Service Executive interview -

  1. How to find issues in Ram related to trouble shoot...read more
  2. Write a email about customer face issue and involveme...read more
  3. Dif you fail in any cl...read more
How long is the Sutherland Global Services Customer Service Executive interview process?

The duration of Sutherland Global Services Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Interview Process at Sutherland Global Services Customer Service Executive

based on 7 interviews in last 1 year

Interview experience

4
  
Good
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People are getting interviews through

based on 18 Sutherland Global Services interviews
WalkIn
Job Portal
Campus Placement
Company Website
Referral
33%
28%
17%
6%
6%
10% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
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Sutherland Global Services Customer Service Executive Salary
based on 628 salaries
₹1 L/yr - ₹5 L/yr
At par with the average Customer Service Executive Salary in India
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Sutherland Global Services Customer Service Executive Reviews and Ratings

based on 174 reviews

3.8/5

Rating in categories

3.6

Skill development

3.5

Work-Life balance

3.4

Salary & Benefits

3.5

Job Security

3.7

Company culture

3.2

Promotions/Appraisal

3.5

Work Satisfaction

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