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Sutherland Global Services
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Self introduction
Next assessment if select in first round
Versant round..consists of voice test, typing, mail writing
I applied via Naukri.com and was interviewed in Jun 2024. There were 3 interview rounds.
The impact of social media on mental health
Introduction to social media and its prevalence in society
Discuss the potential negative effects on mental health such as increased anxiety and depression
Explore the role of cyberbullying and comparison on social media platforms
Highlight the importance of setting boundaries and practicing self-care while using social media
Provide tips for maintaining a healthy relationship wit
Experienced customer service professional with strong communication skills and a passion for helping others.
Over 5 years of experience in customer service roles
Excellent communication skills, both written and verbal
Strong problem-solving abilities
Passionate about providing top-notch service to customers
Ability to remain calm and professional in challenging situations
All about appititube and customer service based questions like how would you deal with the customers.
Sutherland offers a supportive work environment, opportunities for growth, and a strong focus on customer satisfaction.
Sutherland provides extensive training and development programs for employees.
The company values diversity and inclusion in the workplace.
Sutherland has a reputation for excellent customer service and innovative solutions.
The company offers competitive benefits and opportunities for career advancement.
I was interviewed before Feb 2024.
Sutherland Global Services interview questions for designations
Impact of online games
Get interview-ready with Top Sutherland Global Services Interview Questions
I was interviewed before Feb 2024.
Experienced customer service professional with a background in retail and hospitality.
Worked in retail for 3 years, providing excellent customer service and resolving issues
Trained in hospitality industry, focusing on guest satisfaction and problem-solving
Strong communication skills and ability to work well under pressure
I applied via Naukri.com and was interviewed in Feb 2024. There were 3 interview rounds.
Random topic was given
Test was really tough to clear
I applied via Walk-in and was interviewed in Jan 2024. There were 2 interview rounds.
Give any topic suddenly and candidate want to talk about it
My memorable day was when I helped a customer resolve a complex issue and received their heartfelt gratitude.
Assisted a customer with a technical problem that had been ongoing for weeks
Used my problem-solving skills to identify the root cause and provide a solution
Received a heartfelt thank you from the customer for resolving their issue
What people are saying about Sutherland Global Services
The duration of Sutherland Global Services Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 34 interviews
4 Interview rounds
based on 352 reviews
Rating in categories
Associate
2.3k
salaries
| ₹1.1 L/yr - ₹7.4 L/yr |
Senior Associate
1.8k
salaries
| ₹1.8 L/yr - ₹7.8 L/yr |
Customer Service Associate
1.6k
salaries
| ₹1 L/yr - ₹5.5 L/yr |
Associate Manager
928
salaries
| ₹4.5 L/yr - ₹14.2 L/yr |
Customer Service Executive
674
salaries
| ₹1.2 L/yr - ₹4.8 L/yr |
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