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Sutherland Global Services Customer Service Associate Reviews

Updated 19 Feb, 2025
Overall Rating
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3.6/5
based on 352 reviews

Rating distribution

Category Ratings

3.5

Company culture

3.3

Work-life balance

3.2

Skill development

3.2

Work satisfaction

3.1

Job security

3.1

Salary

2.8

Promotions

What employees say about Sutherland Global Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

59% employees reported

Rotational Shift

Rotational Shift

82% employees reported

Flexible timing

Flexible timing

67% employees reported

No travel

No travel

62% employees reported

Gender based rating

3.8
female

Rated by Women

141 reviews

3.4
male

Rated by Men

187 reviews

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Top Mentions in Sutherland Global Services Customer Service Associate Reviews

352 reviews found

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Top Sutherland Global Services Customer Service Associate Interview Questions

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a sme
2d
How much can we ask for a SME role with 8 years of experience in Healthcare??
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People also ask about Sutherland Global Services's Customer Service Associates

Is Sutherland Global Services a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 352 employee reviews, it's clear that most customer service associates have an average experience working at Sutherland Global Services. Company culture holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about company culture and career growth on AmbitionBox.
Does Sutherland Global Services pay their Customer Service Associates well?
According to AmbitionBox reviews, Sutherland Global Services customer service associates rate their salary and benefits at 3.1 out of 5, based on 352 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Sutherland Global Services's customer service associates salaries here and to read reviews specifically about salary and benefits at Sutherland Global Services for customer service associates, click here .
How is the work culture at Sutherland Global Services for Customer Service Associates?
Work culture at Sutherland Global Services for customer service associates is rated 3.5 out of 5 by 352 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Sutherland Global Services for customer service associates, click here .
How is the job security at Sutherland Global Services for Customer Service Associates?
Based on 352 reviews on AmbitionBox, Sutherland Global Services's customer service associates rate job security at 3.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Sutherland Global Services. To read reviews about job security at Sutherland Global Services for customer service associates, click here .
Is work from home available to Customer Service Associates at Sutherland Global Services?
According to AmbitionBox, 5% of Sutherland Global Services's customer service associates work from home permanently, 59% work from the office, and 36% follow a hybrid model, based on 39 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.
How do I get a job at Sutherland Global Services as a Customer Service Associate?
To get a job at Sutherland Global Services as a Customer Service Associate, start by browsing the current open positions here and apply for roles that align with your skills and interests. Itโ€™s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Sutherland Global Services interview questions and practice your responses to prepare thoroughly.

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Sutherland Global Services Customer Service Associate Salary
based on 1.6k salaries
โ‚น1 L/yr - โ‚น5.5 L/yr
At par with the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
51 total responses
freemeal
Free meal
2 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
15 total responses
+5 more benefits
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