Sutherland Global Services Customer Service Associate Reviews

Likes

The only part I liked is salary

Dislikes

Honestly it's a toxic work culture, the exit process was unclear and my manager and an SME they did not give clear information about exit process because they need me in the peak time but instead of communicating it that they need me in critical time my manager always tried her best to confuse me and my exit was really scarred me and still I think so many times whether I can be able find a good work place, it's a rotational shift in the night but every week ur timings get changed and also when they need u they will call u in weekoffs if u r available but I always said No, colleagues I didn't find any meaningful connections there....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The team meets will be very nice and caring. Company will give tickets for amusement parks or some out door activities to make you relax once every 5 to 6 months of time. If you are a fresher and want to get a decent job and gain experience in bpo sector this might be good.

Dislikes

You cannot expect this as a permanent job, even though you have performed well they might fire you anytime. Transportation will be given one way, which is also not free they will take the amount from your salary. Morning shift will be good but other timings will not be safe for us especially if you are women. Work life balance will not be great due to the shift timings provided.

Work Details

Work policy: If you perform well while working from the office, they will provide you with work from home opportunity.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Company is not good during the fnf and they do not care about the employees once they leave the company and moreover they do not provide the reliving documents to the employees so they can join any other company and they will not give in written the last working day.

Dislikes

All the things after once resigned the process is s very tiring and tedious .

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Company culture

Dislikes

Manager giving to much of pressure and there are targeting the person to make them relieving tha job not all managers some of theme like that . If the person is favour to them they always support them even though they made a mistake

Likes

Good work life balance can maintain at Sutherland Global services

Dislikes

None

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Location and teammates

Dislikes

Office politics, salary, everything

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Dislikes

Likes

Office space, dress code, cab facility, free shuttle bus,

Dislikes

Job security, promotion, team support, no free food, no play area,

Work Details

Work policy: It's based on the process and availability of systems in respective bays, if more people are there means they'll provide systems for WFH

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

interaction with the customer , knowing their culture, beleives.

Dislikes

Nothing gets done until you take matters to the higher authorities.