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3.6

based on 6.9k Reviews

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Sutherland Global Services Customer Service Associate Hyderabad / Secunderabad Reviews

Updated 14 Feb, 2025
Overall Rating
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3.1/5
based on 38 reviews

Rating distribution

Category Ratings

2.9

Job security

2.9

Work-life balance

2.8

Salary

2.8

Skill development

2.6

Company culture

2.6

Work satisfaction

2.4

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What employees say about Sutherland Global Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

91% employees reported

Rotational Shift

Rotational Shift

78% employees reported

Flexible timing

Flexible timing

50% employees reported

Within city

Within city

52% employees reported

View more detailed insights

Gender based rating

3.2
female

Rated by Women

18 reviews

3.1
male

Rated by Men

19 reviews

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Top Mentions in Sutherland Global Services Customer Service Associate Hyderabad / Secunderabad Reviews

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Top Sutherland Global Services Customer Service Associate Interview Questions

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Q1. Your preferred game and how to play it
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Q2. Talk about any topic for 1 minute.
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asked in Customer Service Associate interview
Q3. What you know about Sutherland Global Services?
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asked in Customer Service Associate interview
Q4. discuss about any topic for 5 mins.
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Q5. Talk about memorable day
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People also ask about Sutherland Global Services, Hyderabad / Secunderabad Customer Service Associates

Is Sutherland Global Services, Hyderabad / Secunderabad a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 352 employee reviews, it's clear that most customer service associates have an average experience working at Sutherland Global Services, Hyderabad / Secunderabad. Job security holds the highest rating at 2.9, while career growth is rated the lowest amongst all factors at 2.4.
Does Sutherland Global Services, Hyderabad / Secunderabad pay their Customer Service Associates well?
According to AmbitionBox reviews, Sutherland Global Services, Hyderabad / Secunderabad customer service associates rate their salary and benefits at 2.8 out of 5, based on 352 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Sutherland Global Services, Hyderabad / Secunderabad's customer service associates salaries here .
How is the work culture at Sutherland Global Services, Hyderabad / Secunderabad for Customer Service Associates?
Work culture at Sutherland Global Services, Hyderabad / Secunderabad for customer service associates is rated 2.6 out of 5 by 352 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at Sutherland Global Services, Hyderabad / Secunderabad for Customer Service Associates?
Based on 352 reviews on AmbitionBox, Sutherland Global Services, Hyderabad / Secunderabad's customer service associates rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Sutherland Global Services, Hyderabad / Secunderabad.
Is work from home available to Customer Service Associates at Sutherland Global Services, Hyderabad / Secunderabad?
According to 11 AmbitionBox reviews, Sutherland Global Services, Hyderabad / Secunderabad does not currently offer any work-from-home options to customer service associates. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.

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Sutherland Global Services Customer Service Associate Reviews by Locations

Sutherland Global Services Hyderabad / Secunderabad Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 38 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right compa...ny for you. 78% of employees reported the working days at Sutherland Global Services as Rotational Shift. 50% employees reported the work timings at Sutherland Global Services as Flexible timing. Read more
Join Sutherland Global Services We are a digital transformation company. We make digital ๐ก๐ฎ๐ฆ๐š๐งโ„ข
Sutherland Global Services Customer Service Associate Salaries in Hyderabad / Secunderabad
based on 230 salaries
โ‚น1.8 L/yr - โ‚น5 L/yr
13% more than the average Customer Service Associate Salary in India
View more details
Employee Benefits for Sutherland Global Services Customer Service Associate Hyderabad / Secunderabad
cab
Office cab/shuttle
2 total responses
childCareBenefits
Child care facility
1 total response
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
1 total response
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