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3.5

based on 7.3k Reviews

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Sutherland Global Services Customer Service Associate Kochi Reviews

Updated 8 Apr, 2025
Overall Rating
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3.7/5
based on 64 reviews

Rating distribution

Category Ratings

3.7

Company culture

3.7

Salary

3.4

Work-life balance

3.2

Skill development

3.2

Work satisfaction

2.9

Promotions

2.5

Job security

What employees say about Sutherland Global Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Hybrid

Hybrid

53% employees reported

Rotational Shift

Rotational Shift

85% employees reported

Flexible timing

Flexible timing

70% employees reported

No travel

No travel

76% employees reported

View more detailed insights

Gender based rating

3.4
female

Rated by Women

29 reviews

4.1
male

Rated by Men

31 reviews

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Top Mentions in Sutherland Global Services Customer Service Associate Kochi Reviews

64 reviews found

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Top Sutherland Global Services Customer Service Associate Interview Questions

asked in Customer Service Associate interview
Q1. Your preferred game and how to play it
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asked in Customer Service Associate interview
Q2. Talk about any topic for 1 minute.
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asked in Customer Service Associate interview
Q3. What you know about Sutherland Global Services?
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asked in Customer Service Associate interview
Q4. discuss about any topic for 5 mins.
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Q5. Talk about memorable day
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Tech lead - Tech Mahindra or IBM
I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you
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People also ask about Sutherland Global Services, Kochi Customer Service Associates

Is Sutherland Global Services, Kochi a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 64 employee reviews, it's clear that most customer service associates have an average experience working at Sutherland Global Services, Kochi. Company culture holds the highest rating at 3.7, while job security is rated the lowest amongst all factors at 2.5. Read reviews about company culture and job security on AmbitionBox.
Does Sutherland Global Services, Kochi pay their Customer Service Associates well?
According to AmbitionBox reviews, Sutherland Global Services, Kochi customer service associates rate their salary and benefits at 3.7 out of 5, based on 64 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Sutherland Global Services, Kochi's customer service associates salaries here .
How is the work culture at Sutherland Global Services, Kochi for Customer Service Associates?
Work culture at Sutherland Global Services, Kochi for customer service associates is rated 3.7 out of 5 by 64 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Sutherland Global Services, Kochi for customer service associates, click here .
How is the job security at Sutherland Global Services, Kochi for Customer Service Associates?
Based on 64 reviews on AmbitionBox, Sutherland Global Services, Kochi's customer service associates rate job security at 2.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Sutherland Global Services, Kochi. To read reviews about job security at Sutherland Global Services, Kochi for customer service associates, click here .
Is work from home available to Customer Service Associates at Sutherland Global Services, Kochi?
According to 15 AmbitionBox reviews, Sutherland Global Services, Kochi does not currently offer any work-from-home options to customer service associates. All employees work from the office, reflecting a fully on-site work arrangement.

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Sutherland Global Services Customer Service Associate Reviews by Locations

Sutherland Global Services Kochi Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 64 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right compa...ny for you. 85% of employees reported the working days at Sutherland Global Services as Rotational Shift. 70% employees reported the work timings at Sutherland Global Services as Flexible timing. Read more
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Sutherland Global Services Customer Service Associate Salaries in Kochi
based on 153 salaries
₹1.2 L/yr - ₹4.5 L/yr
7% more than the average Customer Service Associate Salary in India
View more details
Employee Benefits for Sutherland Global Services Customer Service Associate Kochi
cab
Office cab/shuttle
5 total responses
healthInsurance
Health insurance
1 total response
meal
Cafeteria
5 total responses
softskill
Job/Soft skill training
4 total responses
View All
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