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Sutherland Global Services Customer Service Associate Kochi Reviews

Updated 3 Apr, 2025
Overall Rating
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3.8/5
based on 61 reviews

Rating distribution

Category Ratings

3.7

Company culture

3.7

Salary

3.4

Work-life balance

3.4

Work satisfaction

3.2

Skill development

3.0

Promotions

2.5

Job security

What employees say about Sutherland Global Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Hybrid

Hybrid

54% employees reported

Rotational Shift

Rotational Shift

85% employees reported

Flexible timing

Flexible timing

70% employees reported

No travel

No travel

76% employees reported

Gender based rating

3.6
female

Rated by Women

27 reviews

4.1
male

Rated by Men

30 reviews

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Top Mentions in Sutherland Global Services Customer Service Associate Kochi Reviews

61 reviews found

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People also ask about Sutherland Global Services, Kochi Customer Service Associates

Is Sutherland Global Services, Kochi a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 61 employee reviews, it's clear that most customer service associates have an average experience working at Sutherland Global Services, Kochi. Company culture holds the highest rating at 3.7, while job security is rated the lowest amongst all factors at 2.5. Read reviews about company culture and job security on AmbitionBox.
Does Sutherland Global Services, Kochi pay their Customer Service Associates well?
According to AmbitionBox reviews, Sutherland Global Services, Kochi customer service associates rate their salary and benefits at 3.7 out of 5, based on 61 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Sutherland Global Services, Kochi's customer service associates salaries here .
How is the work culture at Sutherland Global Services, Kochi for Customer Service Associates?
Work culture at Sutherland Global Services, Kochi for customer service associates is rated 3.7 out of 5 by 61 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Sutherland Global Services, Kochi for customer service associates, click here .
How is the job security at Sutherland Global Services, Kochi for Customer Service Associates?
Based on 61 reviews on AmbitionBox, Sutherland Global Services, Kochi's customer service associates rate job security at 2.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Sutherland Global Services, Kochi. To read reviews about job security at Sutherland Global Services, Kochi for customer service associates, click here .
Is work from home available to Customer Service Associates at Sutherland Global Services, Kochi?
According to 13 AmbitionBox reviews, Sutherland Global Services, Kochi does not currently offer any work-from-home options to customer service associates. All employees work from the office, reflecting a fully on-site work arrangement.

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8% more than the average Customer Service Associate Salary in India
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Office cab/shuttle
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Health insurance
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softskill
Job/Soft skill training
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