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3.7

based on 6.6k Reviews

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Sutherland Global Services Customer Service Executive Kochi Reviews

based on 21 reviews
Updated 26 Oct, 2024

Overall Rating

3.8/5
How AmbitionBox ratings work?

Category Ratings

3.6

Company culture

3.4

Work Satisfaction

3.3

Salary & Benefits

3.2

Work-Life balance

3.1

Skill development

3.0

Promotions/Appraisal

2.9

Job Security

Top Mentions in Sutherland Global Services Customer Service Executive Kochi Reviews

21 reviews found

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Top Sutherland Global Services Customer Service Executive Interview Questions

asked in Customer Service Executive interview
Q1. How to find issues in Ram related to trouble shooting
View answers (6)
asked in Customer Service Executive interview
Q2. Write a email about customer face issue and involvement?
View answers (2)
asked in Customer Service Executive interview
Q3. Dif you fail in any class
View answers (8)
asked in Customer Service Executive interview
Q4. What are component of todibleshooting
View answers (3)
asked in Customer Service Executive interview
Q5. What is bpo sector ?
View answer (1)
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Career Growth
2w
a system engineer
New Job Anxiety?
Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety
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People also ask about Sutherland Global Services, Kochi Customer Service Executives

Is Sutherland Global Services, Kochi a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 21 employee reviews, it's clear that most customer service executives have an average experience working at Sutherland Global Services, Kochi. Company culture holds the highest rating at 3.6, while job security is rated the lowest amongst all factors at 2.9. Read reviews about company culture and job security on AmbitionBox.
Does Sutherland Global Services, Kochi pay their Customer Service Executives well?
According to AmbitionBox reviews, Sutherland Global Services, Kochi customer service executives rate their salary and benefits at 3.3 out of 5, based on 21 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Sutherland Global Services, Kochi's customer service executives salaries here and to read reviews specifically about salary and benefits at Sutherland Global Services, Kochi for customer service executives, click here.
How is the work culture at Sutherland Global Services, Kochi for Customer Service Executives?
Work culture at Sutherland Global Services, Kochi for customer service executives is rated 3.6 out of 5 by 21 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Sutherland Global Services, Kochi for customer service executives, click here.
How is the job security at Sutherland Global Services, Kochi for Customer Service Executives?
Based on 21 reviews on AmbitionBox, Sutherland Global Services, Kochi's customer service executives rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Sutherland Global Services, Kochi. To read reviews about job security at Sutherland Global Services, Kochi for customer service executives, click here.

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Sutherland Global Services Kochi Reviews by Designations

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AmbitionBox has 21 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right compa...ny for you. 88% of employees reported the working days at Sutherland Global Services as Rotational Shift. 63% employees reported the work timings at Sutherland Global Services as Flexible timing. Read more
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Gender Based Ratings for Sutherland Global Services Customer Service Executive Kochi

based on 20 reviews
5.0
Rated by 6 Women

Rated 4.1 for Company Culture and 4.1 for Work Satisfaction

women
3.6
Rated by 14 Men

Rated 3.5 for Company Culture and 3.2 for Work Satisfaction

men

Working Days for Sutherland Global Services Customer Service Executive Kochi

based on 21 reviews
Rotational Shift
88%
Monday to Friday
6%
Other
6%

Work Timings for Sutherland Global Services Customer Service Executive Kochi

based on 21 reviews
Flexible timing
Strict (5.30pm - 2.30am)
Strict (5.30pm - 7.30am)
63%
9%
9%
19% employees reported other strict timings

Shift Timings for Sutherland Global Services Customer Service Executive Kochi

based on 21 reviews
Night shift
Day shift
75%
25%

Business Travel for Sutherland Global Services Customer Service Executive Kochi

based on 21 reviews
No travel
81%
Within city
19%
Sutherland Global Services Customer Service Executive Salaries in Kochi
based on 28 salaries
₹1.6 L/yr - ₹4.5 L/yr
9% more than the average Customer Service Executive Salary in India
View more details
Employee Benefits for Sutherland Global Services Customer Service Executive Kochi
cab
Office cab/shuttle
2 total responses
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
3 total responses
meal
Cafeteria
1 total response
View All
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