Components of troubleshooting include identifying the problem, gathering information, analyzing the data, and implementing a solution.

• Identifying the problem: Determine what is not working correctly

• Ga...read more

Identify the problem.

Establish a theory of probable cause.

Test the theory to determine the cause.

Establish a plan of action to resolve the problem and implement the solution.

Gather information and create plan of action test solutions documents process analyze results