Upload Button Icon Add office photos
Premium Employer

i

This company page is being actively managed by Zomato Team. If you also belong to the team, you can get access from here

Zomato Verified Tick

Compare button icon Compare button icon Compare
3.8

based on 2.2k Reviews

Filter interviews by

Zomato Interview Questions, Process, and Tips

Updated 27 Jan 2025

Top Zomato Interview Questions and Answers

View all 143 questions

Zomato Interview Experiences

Popular Designations

316 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2024. There were 3 interview rounds.

Round 1 - Group Discussion 

The group discussion was on the topic of wheather we need to support Ai chat bots for better customer interactions or we should go with human resources as recruiting people for that role.

Round 2 - Assignment 

What would you do if you had 2 million dollars right now , how would you spend it?

Round 3 - One-on-one 

(2 Questions)

  • Q1. How would you handle a situation where a customer order is delayed?
  • Ans. 

    I would communicate with the customer, investigate the delay, and offer solutions to resolve the issue.

    • Communicate with the customer promptly to inform them about the delay and apologize for any inconvenience.

    • Investigate the reason for the delay by checking with the shipping carrier or internal processes.

    • Offer solutions such as expedited shipping, discounts, or refunds to make up for the delay.

    • Provide regular updates t...

  • Answered by AI
  • Q2. How would you handle if a customers order has been cancelled from restaurant side after waiting for 2 hours
  • Ans. 

    I would apologize to the customer, offer a refund or replacement, and ensure their next order is prioritized.

    • Apologize sincerely to the customer for the inconvenience caused

    • Offer a refund or replacement for the cancelled order

    • Ensure the customer's next order is prioritized and expedited

    • Provide a discount or voucher for their next order as a gesture of goodwill

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Zomato Customer Experience Associate interview:
  • zomato
  • food ordering
Interview preparation tips for other job seekers - Be open about your thoughts , speak what comes to your mind just dont hesitate to deliver what pops up in your mind. Iam writing this cuz this may give you an idea how this goes. You may have a different procedure to go through but never the less dont be scared to deliver the points you have , just express what you feel about the topic given to you.

Customer Experience Associate Interview Questions asked at other Companies

Q1. How would you handle if a customers order has been cancelled from restaurant side after waiting for 2 hours
View answer (1)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What are your current Key Result Areas (KRAs)?
  • Q2. How would you onboard a restaurant that is making good sales orders per month without any marketing onto the Zomato platform?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills are important, while analytical skills are not heavily evaluated.

Top Zomato Key Account Manager Interview Questions and Answers

Q1. What do you know about Zomato ?
View answer (7)

Key Account Manager Interview Questions asked at other Companies

Q1. What is the reason behind introduction of Loan secure products amongst lenders and Insurance companies.
View answer (5)
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What are the typical data points you want to look at if you want to boost the sales of snacks in your hometown?
  • Ans. 

    To boost snack sales in my hometown, I would look at data points such as customer demographics, popular snack preferences, competitor analysis, and sales trends.

    • Customer demographics (age, gender, income level)

    • Popular snack preferences in the area

    • Competitor analysis (pricing, promotions, product offerings)

    • Sales trends (seasonal variations, peak hours)

  • Answered by AI
  • Q2. How many kilos of chicken are bought in your hometown every day?
  • Ans. 

    I do not have the specific data on the amount of chicken bought in my hometown daily.

    • I do not have access to the exact sales data of chicken in my hometown.

    • The amount of chicken bought daily can vary depending on factors like population size, dietary preferences, and cultural practices.

    • One way to estimate the daily chicken consumption in a town is to consider the number of grocery stores or markets selling chicken and

  • Answered by AI

Associate Program Manager Interview Questions asked at other Companies

Q1. Why does the torque value after a certain rpm flattens ?
View answer (3)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Campus Placement

Round 1 - Coding Test 

3 coding questions, medium

Round 2 - Technical 

(2 Questions)

  • Q1. Related to string and prefix sum
  • Q2. How priority queue works and its implementation using min heap
  • Ans. 

    Priority queue is a data structure that stores elements based on their priority, allowing for efficient retrieval of the highest priority element.

    • Priority queue can be implemented using a min heap, where the root node always contains the minimum element.

    • Insertion: Add the new element to the end of the heap and then heapify up to maintain the min heap property.

    • Deletion: Remove the root node (minimum element), move the l...

  • Answered by AI

Skills evaluated in this interview

Software Development Engineer Interview Questions asked at other Companies

Q1. Given an acyclic graph of a city where each edge represents a road in the city and each vertex represents an crossing. Write an algo to find out the minimum number of vertices at which a policemen will be kept so that all the roads are cove... read more
View answer (2)

Zomato interview questions for popular designations

 Key Account Manager

 (27)

 Business Analyst

 (16)

 Customer Service Executive

 (16)

 Delivery Boy

 (15)

 Chat Support Executive

 (9)

 Associate

 (8)

 Software Developer

 (8)

 Customer Care Executive

 (6)

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Tell me abt ur self
  • Q2. Ur education back ground
  • Q3. View and M> view

Senior Associate Interview Questions asked at other Companies

Q1. On an average, how many invoices can you process in a day?
View answer (10)

Get interview-ready with Top Zomato Interview Questions

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Aptitude tests are designed to assess your abilities and skills in various areas. They often include sections on numerical reasoning, verbal reasoning, logical reasoning, and problem-solving. These tests can be helpful for career exploration and determining areas of strength.

Round 2 - Technical 

(5 Questions)

  • Q1. Technical interviews typically assess your knowledge and skills in specific technical areas related to the job or field you're applying for. They may cover topics such as programming languages, algorithms,...
  • Q2. 1. Tell me about yourself. 2. What interests you about this position/company? 3. Describe a challenging project you worked on and how you overcame obstacles. 4. How do you handle working in a team? 5. Can ...
  • Q3. Tell me about a time when you faced a difficult challenge at work and how you overcame it.
  • Q4. Can you tell me about a time when you had to work as part of a team to achieve a common goal?
  • Q5. Can you tell me about a time when you demonstrated leadership skills in a work or school setting?

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Customize your resume.
2. Research the company.
3. Network and make connections.
4. Practice your interview skills.
5. Highlight your accomplishments.
6. Keep learning and improving.
7. Follow up after interviews.
8. Stay positive and persistent.

Graphic Designer Interview Questions asked at other Companies

Q1. If assignment goes perfect and you are suitable for the job then only you will be able to face this final round and in this round asking about the expected salary but at the end offers their criteria with fix salary only.
View answer (8)

Jobs at Zomato

View all

Work form home job Interview Questions & Answers

user image Anonymous

posted on 3 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Mar 2024.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Here are some questions that may be asked in a Zomato interview: What are your salary expectations? Why Zomato? What motivates you the most at your work? Tell me about your academic qualification Tell me a...
  • Q2. Zomato Associate has three rounds: Group Discussion, Problem Solving, and Personal Interview.
  • Q3. Here are some questions that may be asked in a Zomato answer: What are your salary expectations? Why Zomato? What motivates you the most at your work? Tell me about your academic qualification Tell me abou...
  • Q4. According to Indeed.com, the most popular answer to the question "How much related work experience did you have when you interviewed at Zomato?" is less than 1 year, with 1-3 years being the next most popu...
  • Q5. Here are some tips for preparing for a Zomato group discussion: Be confident Be a team player Be able to resolve issues Be able to make suggestions Be able to share personal opinions Be able to build relat...
Round 2 - Coding Test 

Aptitude tests are timed, multiple-choice tests that assess a person's abilities and predict their ability to learn new skills. They can be conducted online or offline, and are administered under controlled conditions.

Round 3 - Aptitude Test 

Here are some types of aptitude tests:
Numerical reasoning: Tests a person's math, data, and number skills.
Verbal reasoning: Tests a person's vocabulary, reading comprehension, and language skills.
Inductive reasoning: Tests a person's ability to analyze data and patterns under time pressure.
Logical reasoning: Tests a person's ability to identify relationships between objects and recognize patterns and sequences.
Clerical aptitude: Tests a person's accuracy and speed, and how well they can concentrate.
Diagrammatic reasoning: Tests a person's logical reasoning skills by presenting them with diagrams and flowcharts to analyze.
Critical thinking: Tests a person's ability to assess a situation, recognize assumptions, create hypotheses, and evaluate arguments.
Differential aptitude test: Measures a person's ability to understand basic mechanical principles of machinery, tools, and motion.

Interview Preparation Tips

Interview preparation tips for other job seekers - Sabse best job hai yah Zomato ke help support job ke kam karne per

Chat Support Executive interview

user image Talking Stocks

posted on 21 Nov 2021

Category Manager Interview Questions & Answers

user image Anand Kumar Upadhyay

posted on 14 Oct 2024

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(3 Questions)

  • Q1. Indent part and pricing
  • Q2. Vendor Management
  • Q3. Just throw with your wording
Round 2 - HR 

(1 Question)

  • Q1. Salary negotiations

Category Manager Interview Questions asked at other Companies

Q1. If you are to start a men's grooming category in Gurgaon then how many partners will you start with
View answer (2)

Associate Interview Questions & Answers

user image Anonymous

posted on 12 Dec 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Gd plus written. Question - what would you do if a cx receives a wrong order

Round 2 - One-on-one 

(1 Question)

  • Q1. About you introduction

Associate Interview Questions asked at other Companies

Q1. What is mean of TTR & why required for powder coating process ?
View answer (17)

Zomato Interview FAQs

How many rounds are there in Zomato interview?
Zomato interview process usually has 2-3 rounds. The most common rounds in the Zomato interview process are One-on-one Round, Resume Shortlist and HR.
How to prepare for Zomato interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Zomato. The most common topics and skills that interviewers at Zomato expect are Inventory Management, Inbound Logistics, Outbound Logistics, Business Development and Negotiation.
What are the top questions asked in Zomato interview?

Some of the top questions asked at the Zomato interview -

  1. How u deal to the customer if he get non veg food instead of veg foo...read more
  2. How you deal to the customer if he complain that delivery boy threaten hi...read more
  3. What is customer relationship manageme...read more
How long is the Zomato interview process?

The duration of Zomato interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Zomato Interview Process

based on 341 interviews

Interview experience

4
  
Good
View more

Interview Questions from Similar Companies

Amazon Interview Questions
4.1
 • 5k Interviews
Flipkart Interview Questions
4.0
 • 1.3k Interviews
Swiggy Interview Questions
3.8
 • 424 Interviews
Udaan Interview Questions
4.0
 • 334 Interviews
Box8 Interview Questions
3.5
 • 12 Interviews
Uber eats Interview Questions
4.3
 • 9 Interviews
FoodPanda Interview Questions
3.7
 • 8 Interviews
DineOut Interview Questions
4.1
 • 4 Interviews
View all

Zomato Reviews and Ratings

based on 2.2k reviews

3.8/5

Rating in categories

3.5

Skill development

3.5

Work-life balance

3.7

Salary

3.3

Job security

3.6

Company culture

3.2

Promotions

3.5

Work satisfaction

Explore 2.2k Reviews and Ratings
Senior Executive

Hosakote

1-6 Yrs

Not Disclosed

Associate - Customer Experience

Hyderabad / Secunderabad,

Delhi/Ncr

0-3 Yrs

₹ 4-4.5 LPA

On Site Warehouse Roles- Manager/Sr. Manager/ Site Lead

Hyderabad / Secunderabad,

Delhi/Ncr

+1

5-10 Yrs

Not Disclosed

Explore more jobs
Delivery Boy
1k salaries
unlock blur

₹0.4 L/yr - ₹5 L/yr

Key Account Manager
898 salaries
unlock blur

₹4.5 L/yr - ₹14.2 L/yr

Business Analyst
513 salaries
unlock blur

₹5 L/yr - ₹16 L/yr

Accounts Manager
297 salaries
unlock blur

₹4 L/yr - ₹13.2 L/yr

Senior Associate
281 salaries
unlock blur

₹3.2 L/yr - ₹11 L/yr

Explore more salaries
Compare Zomato with

Swiggy

3.8
Compare

Amazon

4.1
Compare

Dunzo

3.4
Compare

Flipkart

4.0
Compare
Did you find this page helpful?
Yes No
write
Share an Interview