Zomato Interview Questions, Process, and Tips

Gd plus written. Question - what would you do if a cx receives a wrong order

Q1. About you introduction
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Q1. How will you convince a traditional restaurant (old restaurant, that does not believe in going online) to onboard on Zomato?
Ans. 
I would highlight the benefits of online presence, showcase success stories of similar restaurants, and offer a trial period.
• Explain the potential increase in visibility and customer reach by being listed on Zomato

• Share success stories of other traditional restaurants that have seen growth after joining Zomato

• Offer a trial period with no commitment to show the restaurant the potential benefits

• Provide support and guidan...read more
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Aptitude
SQL MCQ
SQL query -4
On hacker rank - 90 mins

Q1. Project related questions and sql
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Q2. Any project you mentioned in your resume
Ans. 
Developed a project to optimize production processes using data analysis
• Implemented statistical analysis to identify bottlenecks in production

• Utilized machine learning algorithms to predict equipment failures and prevent downtime

• Collaborated with cross-functional teams to implement process improvements

• Generated reports and dashboards to track key performance indicators
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Q1. Basic introductory call with a small case study
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Q1. Basics questions around workex and resume
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Q1. Questions around resume and improving zomato app
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Simple topics for GD

Q1. Job role and responsibilities
Ans. 
The job role of an Associate involves supporting senior staff, completing tasks assigned by managers, and collaborating with team members.
• Supporting senior staff in various tasks and projects

• Completing tasks assigned by managers in a timely manner

• Collaborating with team members to achieve common goals

• Assisting in research, analysis, and reporting

• Participating in meetings and providing input

• Maintaining accurate records
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Q2. Prior work experience and qualifications
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Q1. Culture fit or not
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Q2. Salary negotiation with the candidate
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Q1. Zomato takes 30% commission, competitors take 22% how will you convince the restaurant owner.
Ans. 
I will highlight the value Zomato provides beyond just commission rates.
• Emphasize the additional services and benefits Zomato offers, such as increased visibility, marketing support, and access to a larger customer base.

• Provide case studies or testimonials from other restaurants that have seen success with Zomato despite the higher commission rate.

• Negotiate with the restaurant owner to find a mutually beneficial soluti...read more
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Q2. Tell me about yourself
Ans. 
Experienced Key Account Manager with a proven track record of exceeding sales targets and building strong client relationships.
• Over 5 years of experience in key account management

• Successfully increased sales by 20% in the last fiscal year

• Strong communication and negotiation skills

• Ability to identify and capitalize on new business opportunities

• Managed key accounts such as Company A and Company B
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