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Zomato Key Account Manager Interview Questions, Process, and Tips

Updated 22 Feb 2025

Top Zomato Key Account Manager Interview Questions and Answers

  • Q1. What do you know about Zomato ?
  • Q2. How would you onboard a restaurant that is making good sales orders per month without any marketing onto the Zomato platform?
  • Q3. How will you convince a traditional restaurant (old restaurant, that does not believe in going online) to onboard on Zomato?
View all 23 questions

Zomato Key Account Manager Interview Experiences

29 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What motivates you to join Zomato?
  • Ans. 

    I am motivated to join Zomato because of its innovative approach to the food industry and its strong reputation for customer satisfaction.

    • Exciting opportunity to work with a leading company in the food industry

    • Passion for food and interest in exploring new culinary experiences

    • Desire to contribute to a company known for its customer-centric approach

    • Opportunity to work in a dynamic and fast-paced environment

    • Alignment wit...

  • Answered by AI
  • Q2. What are the reasons for your transition to a different industry?
  • Ans. 

    Seeking new challenges and opportunities for growth in a different industry.

    • Desire for new challenges and learning experiences

    • Opportunity for personal and professional growth

    • Interest in exploring different industries and markets

  • Answered by AI
Round 2 - Aptitude Test 

What is the average number of orders Zomato receives in a specific city, or how many restaurants are available in that city?

Round 3 - HR 

(2 Questions)

  • Q1. How does Zomato generate revenue?
  • Ans. 

    Zomato generates revenue through various sources including advertising, subscription services, and commission fees.

    • Advertising: Zomato offers advertising space to restaurants and food delivery services on its platform.

    • Subscription services: Zomato Gold is a subscription-based service that offers discounts and deals at partner restaurants.

    • Commission fees: Zomato charges a commission fee to restaurants for orders placed

  • Answered by AI
  • Q2. What recent strategy has Zomato introduced in the market?
  • Ans. 

    Zomato has recently introduced the 'Zomato Pro Plus' subscription service in the market.

    • Zomato Pro Plus offers additional benefits such as priority delivery and exclusive discounts.

    • The subscription service aims to enhance customer loyalty and increase revenue for the company.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, thoroughly prepare regarding Zomato, and gain a comprehensive understanding of its revenue model and verticals.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What are your current Key Result Areas (KRAs)?
  • Ans. 

    My current KRAs include managing key accounts, developing relationships, achieving sales targets, and providing excellent customer service.

    • Managing key accounts to ensure customer satisfaction and retention

    • Developing strong relationships with clients to increase business opportunities

    • Achieving sales targets by identifying new business opportunities and upselling products/services

    • Providing excellent customer service by ...

  • Answered by AI
  • Q2. How would you onboard a restaurant that is making good sales orders per month without any marketing onto the Zomato platform?
  • Ans. 

    I would create a tailored marketing plan to showcase the benefits of being on the Zomato platform.

    • Conduct a thorough analysis of the restaurant's current sales and customer base

    • Highlight the potential increase in visibility and reach by being on Zomato

    • Offer a personalized onboarding process to address any concerns or questions the restaurant may have

    • Provide training on how to optimize their Zomato profile and utilize t

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills are important, while analytical skills are not heavily evaluated.

Key Account Manager Interview Questions Asked at Other Companies

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Q2. What do you know about the E-commerce industry?
Q3. What differentiates airtel from other telecom operators.
Q4. What will you do if you are fail to achieve the sales target?
asked in Meesho
Q5. What actions will you take if the number of orders is not increas ... read more
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
-

I applied via Referral and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. How will you convince a traditional restaurant (old restaurant, that does not believe in going online) to onboard on Zomato?
  • Ans. 

    I would highlight the benefits of online presence, showcase success stories of similar restaurants, and offer a trial period.

    • Explain the potential increase in visibility and customer reach by being listed on Zomato

    • Share success stories of other traditional restaurants that have seen growth after joining Zomato

    • Offer a trial period with no commitment to show the restaurant the potential benefits

    • Provide support and guidan...

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Job Portal and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - Resume Shortlist 

(2 Questions)

  • Q1. Zomato takes 30% commission, competitors take 22% how will you convince the restaurant owner.
  • Ans. 

    I will highlight the value Zomato provides beyond just commission rates.

    • Emphasize the additional services and benefits Zomato offers, such as increased visibility, marketing support, and access to a larger customer base.

    • Provide case studies or testimonials from other restaurants that have seen success with Zomato despite the higher commission rate.

    • Negotiate with the restaurant owner to find a mutually beneficial soluti...

  • Answered by AI
  • Q2. Tell me about yourself
  • Ans. 

    Experienced Key Account Manager with a proven track record of exceeding sales targets and building strong client relationships.

    • Over 5 years of experience in key account management

    • Successfully increased sales by 20% in the last fiscal year

    • Strong communication and negotiation skills

    • Ability to identify and capitalize on new business opportunities

    • Managed key accounts such as Company A and Company B

  • Answered by AI

Zomato interview questions for designations

 Senior Key Account Manager

 (1)

 Key Accounts and Sales Manager

 (1)

 Sales Manager

 (5)

 Department Manager

 (1)

 Regional Manager

 (1)

 Business Development Manager

 (1)

 Territory Sales Manager

 (1)

 Area Growth Manager

 (1)

Key Account Manager Interview Questions & Answers

user image definitegoldfinch

posted on 24 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(5 Questions)

  • Q1. Tell me about yourself.
  • Q2. What do you know about the company?
  • Q3. Why do you think you are a fit to this role?
  • Q4. Sales pitch hypothetical
  • Q5. Swiggy vs Zomato pros & cons
  • Ans. 

    Swiggy and Zomato are popular food delivery platforms in India with their own unique pros and cons.

    • Swiggy has a larger market share and better delivery network.

    • Zomato offers a wider variety of cuisines and restaurants.

    • Swiggy has a user-friendly interface and faster delivery times.

    • Zomato has a loyalty program and more discounts and offers for users.

    • Swiggy has better customer service compared to Zomato.

  • Answered by AI

Get interview-ready with Top Zomato Interview Questions

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Tell me about yourself
  • Q2. What do you know about Zomato
  • Q3. How does Zomato earn money
  • Ans. 

    Zomato earns money through advertising, subscription fees from restaurants, and commission from food orders.

    • Zomato charges restaurants for advertising on their platform to reach more customers.

    • Restaurants pay subscription fees to be listed on Zomato's platform and access premium features.

    • Zomato takes a commission from food orders placed through their platform.

    • Zomato also offers premium services like Zomato Gold, which

  • Answered by AI
  • Q4. What are the different areas of Zomato
  • Ans. 

    Zomato operates in various areas including food delivery, restaurant discovery, table reservations, and online ordering.

    • Food delivery services

    • Restaurant discovery platform

    • Table reservations

    • Online ordering system

  • Answered by AI
  • Q5. What's the role of a key account manager
  • Ans. 

    Key account managers are responsible for managing relationships with important clients to ensure their needs are met and to maximize sales opportunities.

    • Develop and maintain strong relationships with key clients

    • Understand the client's business needs and objectives

    • Act as the main point of contact for the client within the company

    • Identify new sales opportunities within the account

    • Collaborate with internal teams to meet c

  • Answered by AI
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Sell a pen to engineer not used pen since 10 years
  • Ans. 

    Highlight the benefits of using a pen after 10 years and how it can enhance the engineer's work.

    • Emphasize the importance of jotting down ideas and notes for better organization

    • Discuss the convenience of using a pen for quick sketches or diagrams

    • Mention the reliability of a pen compared to digital devices in certain situations

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Worst interview experience, very unprofessional, no update regarding interview.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
No response
Round 1 - One-on-one 

(1 Question)

  • Q1. One on one sales pitch
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Face to face interview 

(7 Questions)

  • Q1. Brief me about yourself?
  • Q2. Where have you been last time give me example of any restaurant tell me about their review, what they needs to improve?
  • Ans. 

    I recently visited a local Italian restaurant with great food but poor service.

    • The food quality was excellent, especially the pasta dishes.

    • The service was slow and inattentive, leading to a long wait for our meals.

    • The restaurant could improve by hiring more staff to improve efficiency and customer satisfaction.

  • Answered by AI
  • Q3. Onboard 100 restaurant in 31 days What resources do you require to make this work from zomato
  • Ans. 

    To onboard 100 restaurants in 31 days, I would require dedicated sales team, marketing support, and streamlined onboarding process.

    • Dedicated sales team to reach out to potential restaurants and negotiate partnerships

    • Marketing support to create awareness and attract restaurants to join

    • Streamlined onboarding process to quickly and efficiently onboard new restaurants

    • Regular follow-ups and support to ensure successful onbo

  • Answered by AI
  • Q4. Sales pitch - Random person roaming in mall at his lunch break so sell him anything you just have 5 minutes of time.
  • Ans. 

    I would approach the person with a friendly smile and engage them in a conversation to understand their interests and needs before presenting a product that aligns with them.

    • Start by greeting the person and asking how their day is going

    • Engage in small talk to build rapport and establish a connection

    • Ask open-ended questions to uncover their interests and needs

    • Present a product that aligns with their interests and needs,...

  • Answered by AI
  • Q5. About Job Description?
  • Q6. Why Zomato?
  • Ans. 

    Zomato is a leading food delivery platform with a strong brand presence and a wide network of restaurants.

    • Zomato has a strong brand presence in the food delivery industry.

    • It offers a wide variety of restaurants and cuisines to choose from.

    • Zomato provides convenient and user-friendly online ordering and delivery services.

    • The company has a good reputation for customer service and reliability.

  • Answered by AI
  • Q7. They can ask anything from your resume So be ready.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell about your self
  • Q2. Tell me about zomato
  • Ans. 

    Zomato is a popular online food delivery and restaurant discovery platform.

    • Zomato allows users to search for restaurants, read and write reviews, and order food for delivery or pickup.

    • It provides information such as menus, photos, and user ratings for restaurants.

    • Zomato also offers a subscription service called Zomato Gold, which provides discounts and offers at partner restaurants.

  • Answered by AI
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Zomato Interview FAQs

How many rounds are there in Zomato Key Account Manager interview?
Zomato interview process usually has 2-3 rounds. The most common rounds in the Zomato interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Zomato Key Account Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Zomato. The most common topics and skills that interviewers at Zomato expect are Business Development, Client Relationship Management, Negotiation, Revenue Generation and Sales.
What are the top questions asked in Zomato Key Account Manager interview?

Some of the top questions asked at the Zomato Key Account Manager interview -

  1. What do you know about Zomat...read more
  2. How would you onboard a restaurant that is making good sales orders per month w...read more
  3. How will you convince a traditional restaurant (old restaurant, that does not b...read more
How long is the Zomato Key Account Manager interview process?

The duration of Zomato Key Account Manager interview process can vary, but typically it takes about less than 2 weeks to complete.

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Zomato Key Account Manager Interview Process

based on 36 interviews

3 Interview rounds

  • One-on-one Round - 1
  • One-on-one Round - 2
  • One-on-one Round - 3
View more
Zomato Key Account Manager Salary
based on 931 salaries
₹5 L/yr - ₹15.5 L/yr
At par with the average Key Account Manager Salary in India
View more details

Zomato Key Account Manager Reviews and Ratings

based on 128 reviews

3.6/5

Rating in categories

3.4

Skill development

3.4

Work-life balance

3.7

Salary

3.1

Job security

3.6

Company culture

2.9

Promotions

3.3

Work satisfaction

Explore 128 Reviews and Ratings
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