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Zomato Accounts Manager Interview Questions, Process, and Tips
Top Zomato Accounts Manager Interview Questions and Answers
- Q1. 1 feature u would like to add in Zomato app
- Q2. Ideas to generate dine in business
- Q3. Compitator of Zomato
Zomato Accounts Manager Interview Experiences
5 interviews found
Anonymous
(2 Questions)
- Q1. Basic details about the candidate
- Q2. Experience of the candidate and all
Apptitude question and situational question
Apurwa Shah
Selected
I appeared for an interview before Mar 2024.
Decline in customer retention rates among new users? What actions should we consider?
(1 Question)
- Q1. Increase in customer refunds?
- Ans.
Customer refunds can increase due to various reasons such as product defects, poor customer service, or unclear refund policies.
Identify the root cause of the increase in customer refunds
Analyze customer feedback and complaints to pinpoint areas for improvement
Review product quality and ensure it meets customer expectations
Train customer service representatives to handle inquiries and issues effectively
Update refund po...
(1 Question)
- Q1. General sales questions to analyse potential
(1 Question)
- Q1. Pay discussion with the Hr
Interview Preparation Tips
What people are saying about Zomato
I applied via LinkedIn and was interviewed in Feb 2021. There were 4 interview rounds.
Interview Questionnaire
6 Questions
- Q1. Tel me something about your
- Q2. U use Amazon and I use noon u need to convince me to switch to Amazon (role play)
- Q3. 1 feature u would like to add in Zomato app
- Ans.
I would like to add a feature that allows users to filter restaurants based on their sustainability practices.
Users can select filters such as 'locally sourced ingredients', 'compostable packaging', and 'renewable energy usage'
Restaurants can display their sustainability practices on their profile for users to see
This feature can attract environmentally conscious users and promote sustainable practices in the food indu
- Q4. Compitator of Zomato
- Ans.
Swiggy, Uber Eats, Foodpanda, Dunzo, etc. are some of the competitors of Zomato.
Swiggy is a food delivery platform that competes with Zomato in India.
Uber Eats is another food delivery platform that competes with Zomato globally.
Foodpanda is a food delivery platform that competes with Zomato in Asia.
Dunzo is a hyperlocal delivery platform that competes with Zomato in India.
- Q5. How does Zomato earn revenue
- Q6. Ideas to generate dine in business
- Ans.
Offer promotions, improve ambiance, provide excellent service, and create a loyalty program.
Offer happy hour specials to attract customers during slow hours
Create a cozy and inviting atmosphere with comfortable seating and lighting
Train staff to provide exceptional service and make customers feel welcome
Implement a loyalty program to reward repeat customers and encourage return visits
Interview Preparation Tips
Interview 2 was also nice the interviewer told me that this is gonna be a friendly chat and later after the interview he asked me to prepare more and meet the next day. And on next day he didn't ask me any question at all and I was told I was rejected.
Zomato interview questions for designations
I applied via Naukri.com and was interviewed before May 2021. There were 2 interview rounds.
(1 Question)
- Q1. About Company , HR question
Interview Preparation Tips
Case study
About yourself
Interview questions from similar companies
Arshiya Saba
I applied via Company Website and was interviewed in Aug 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Basic Q & A
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Inbound & Outbound operation
I applied via Referral and was interviewed before May 2021. There was 1 interview round.
(2 Questions)
- Q1. How much time u work continues
- Q2. How much salary do u expect
Interview Preparation Tips
I applied via Company Website and was interviewed before Oct 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Your Personal Details, Your Qualifications?
- Ans. This answer must be basied on you resume.
- Q2. Why IndiaMart?
- Ans. This type of question are based on you knowledge and your experiences
- Q3. What are you skills and how you would implement them while working with us?
- Ans. For this you need to know you Positive Point and Negative Point which are totally based on your behavior and Personality
Interview Preparation Tips
I appeared for an interview in Jun 2018.
Interview Questionnaire
1 Question
- Q1. How are you , then i give answer i am fine , please tell me about your self. ma name is ......... I am from............ i Stay at sector at ......in ............. i have done ............. i have ...........
Interview Preparation Tips
please you send feedback email by whats app or way 2 sms throw . feedback is very important in my life .feedback give us improve life communication ,interview skills. time is very important . emplyeer should job but you give feedback many people respected . you send feedback temporary letter.
Skills: Presence Of Mind, Body Language In Interview, Communication
Duration: <1 week
Zomato Interview FAQs
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Zomato Interviews By Designations
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Zomato Accounts Manager Interview Process
based on 3 interviews
1 Interview rounds
- One-on-one Round
Accounts Manager Interview Questions from Similar Companies
Fast track your campus placements
Zomato Accounts Manager Reviews and Ratings
based on 27 reviews
Rating in categories
|
Key Account Manager
944
salaries
|  ₹4.5 L/yr - ₹16 L/yr |
|
Delivery Boy
898
salaries
| ₹0.4 L/yr - ₹5.3 L/yr |
|
Business Analyst
568
salaries
| ₹5 L/yr - ₹20 L/yr |
|
Senior Associate
300
salaries
| ₹3 L/yr - ₹10 L/yr |
|
Accounts Manager
296
salaries
| ₹4 L/yr - ₹13.2 L/yr |
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