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Zomato Chat Support Executive Interview Questions and Answers
Zomato Chat Support Executive Interview Experiences
8 interviews found
Anonymous
I applied via Company Website
(2 Questions)
- Q1. Hi i am radha verma Job is work frome home fore need
- Q2. Please my interview deat fixe mem
(1 Question)
- Q1. Please picup tha call me me
(1 Question)
- Q1. Why you appiled for this role?
- Ans.
I applied for this role because I have a passion for helping customers and solving their problems.
I have strong communication skills and enjoy interacting with people.
I have previous experience in customer service roles where I have successfully resolved customer issues.
I am tech-savvy and enjoy troubleshooting technical problems.
I am a quick learner and can adapt to new systems and processes easily.
Selected
I applied via Referral and was interviewed before Nov 2023. There was 1 interview round.
(2 Questions)
- Q1. Costumer handling
- Q2. Your introduction
What people are saying about Zomato
I applied via Walk-in and was interviewed in Feb 2023. There were 2 interview rounds.
(3 Questions)
- Q1. About my self and ask the about my experience
- Q2. About my self and ask the about my expectations
- Q3. Ask the salry expectations
Interview Preparation Tips
Zomato interview questions for designations
I applied via Referral and was interviewed in May 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Something tell about BPO CALL CENTRE,
- Ans.
BPO CALL CENTRE is a business process outsourcing service that provides customer support through phone calls.
BPO CALL CENTRE stands for Business Process Outsourcing Call Centre.
It is a service that provides customer support through phone calls.
It is commonly used by companies to handle customer inquiries, complaints, and technical support.
BPO CALL CENTRE agents are trained to handle a variety of customer issues and pro...
- Q2. Customer Support, zomato explain Somthing
Interview Preparation Tips
I applied via Company Website and was interviewed in Aug 2021. There were 5 interview rounds.
Interview Questionnaire
2 Questions
- Q1. What is your typing speed.
- Q2. Good communication skills in English
Interview Preparation Tips
anand khalkho
I applied via Naukri.com and was interviewed in Sep 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Where do you see yourself in five years?
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. What important things should be followed when you are in conversation with the customers?
- Ans.
Active listening, empathy, clear communication, problem-solving, and follow-up are important when conversing with customers.
Listen actively to the customer's concerns and needs.
Show empathy and understanding towards their situation.
Communicate clearly and effectively, avoiding technical jargon.
Offer solutions and problem-solving strategies.
Follow up with the customer to ensure their satisfaction and address any further
Interview questions from similar companies
Chat Support Executive Interview Questions & Answers
Amazon
Niharika Tadakamalla
posted on 8 May 2024
It was reading speaking and listening test
(1 Question)
- Q1. Tell me about yourself
Interview Questionnaire
3 Questions
- Q1. What is the use of chat prosses in amazon
- Q2. What work we should do in amazon
- Q3. Is any targets in chat process
- Ans.
Targets may or may not be present in chat process depending on the company's policies.
Some companies may have targets for response time, customer satisfaction, or sales.
Targets can help motivate employees and improve performance.
However, unrealistic targets can lead to stress and burnout.
It is important to clarify the targets and expectations before starting the job.
Interview Preparation Tips
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Zomato Chat Support Executive Interview Process
based on 4 interviews
Interview experience
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Zomato Chat Support Executive Reviews and Ratings
based on 18 reviews
Rating in categories
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578
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311
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