AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
i
BigBasket
Compare
Filter interviews by
BigBasket Chat Support Executive Interview Questions and Answers
BigBasket Chat Support Executive Interview Experiences
1 interview found
I applied via Recruitment Consulltant and was interviewed before Jun 2021. There were 3 interview rounds.
(1 Question)
- Q1. How will you write an email to customer regarding order delivery status?
- Ans.
To write an email to a customer regarding order delivery status.
Start with a greeting and thank the customer for their order.
Provide the order number and expected delivery date.
If there is a delay, apologize and explain the reason.
Offer a solution or compensation if necessary.
End with a thank you and a call to action to contact support if needed.
(1 Question)
- Q1. Typing Test - Min 30wpm
(1 Question)
- Q1. Write any recent watched movie story in English of at least full page?
- Ans.
A recent watched movie story
Title: The Invisible Man
Genre: Thriller, Horror
Plot: A woman escapes from her abusive boyfriend, only to discover that he has found a way to become invisible and is tormenting her.
Themes: Domestic abuse, gaslighting, psychological trauma
Main characters: Cecilia Kass, Adrian Griffin
Key scenes: Cecilia being chased by an unseen force, the reveal of Adrian's invisibility suit
Ending: Cecilia out...
Interview Preparation Tips
What people are saying about BigBasket
Interview questions from similar companies
Interview Questionnaire
1 Question
- Q1. Only Self introduction
Interview Preparation Tips
But the work environment was really pathetic,no one helped us during our training,team managers were not cooperative
I applied via Walk-in and was interviewed in Apr 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About online shopping
Interview Preparation Tips
Versant test
I applied via Recruitment Consultant and was interviewed in Mar 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Difference between empathy and sympathy
- Q2. What is inbound and outbound calls
- Ans.
Inbound calls are received by the company, while outbound calls are made by the company.
Inbound calls are from customers or clients to the company.
Outbound calls are from the company to customers or clients.
Inbound calls are usually related to customer support or sales.
Outbound calls are usually related to sales or marketing.
Examples of inbound calls include customer inquiries, complaints, and support requests.
Examples...
- Q3. Speak on a topic
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. If I were hired for the position, would I be going through any training prior to actually starting the work?
Customer Support Executive Interview Questions & Answers
Amazon Development Centre India
Pooja Singh Chauhan
posted on 3 Jun 2022
I applied via Approached by Company and was interviewed before Jun 2021. There were 2 interview rounds.
(1 Question)
- Q1. Versant test which includes grammar test, sentence reconstruction, email writing, sentence repeat, sentence build, reading.
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
Care Health Insurance
Anonymous
posted on 21 Mar 2024
I appeared for an interview in Feb 2024.
(1 Question)
- Q1. About yoursself what your exp
(1 Question)
- Q1. No round complete
Selected
I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.
(1 Question)
- Q1. Tell me about your self
Customer Support Executive Interview Questions & Answers
PolicyBazaar
Anonymous
posted on 11 Jun 2024
(2 Questions)
- Q1. Tell me experience which company
- Q2. What's your post in company
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
PolicyBazaar
Anand Yadav
posted on 12 Sep 2024
Good it was hr was friendly
(2 Questions)
- Q1. What is policybazaar
- Ans.
Policybazaar is an online platform that helps users compare and purchase insurance policies from various companies.
Online platform for comparing and purchasing insurance policies
Offers a wide range of insurance products such as health, life, car, and travel insurance
Provides users with quotes from multiple insurance companies to help them make informed decisions
Facilitates easy comparison of policy features, benefits,
- Q2. Why you want to join?
- Ans.
I am passionate about providing excellent customer service and believe my skills align well with the role.
Passion for helping customers
Strong communication skills
Previous experience in customer support roles
Desire to contribute to a team and company's success
BigBasket Interview FAQs
Tell us how to improve this page.
BigBasket Interviews By Designations
- BigBasket Business Development Executive Interview Questions
- BigBasket Shift Incharge Interview Questions
- BigBasket HR Executive Interview Questions
- BigBasket Operations Controller Interview Questions
- BigBasket Store Alliance Executive Interview Questions
- BigBasket Inventory Controller Interview Questions
- BigBasket Customer Support Associate Interview Questions
- BigBasket Inventory Executive Interview Questions
- Show more
Interview Questions for Popular Designations
- Senior Customer Support Executive Interview Questions
- Senior Technical Support Associate Interview Questions
- Chat and Email Support Executive Interview Questions
- E Support Officer Interview Questions
- Technical Support Engineer Interview Questions
- Team Lead Operations Interview Questions
- Desktop Support Engineer Interview Questions
- Senior Customer Support Associate Interview Questions
- Show more
Interview Questions from Similar Companies
Fast track your campus placements
BigBasket Chat Support Executive Reviews and Ratings
based on 10 reviews
Rating in categories
|
Business Development Executive
649
salaries
|  ₹2 L/yr - ₹5.2 L/yr |
|
Inventory Executive
435
salaries
| ₹2 L/yr - ₹5 L/yr |
|
Operations Controller
390
salaries
| ₹2 L/yr - ₹5.9 L/yr |
|
Shift Incharge
385
salaries
| ₹2 L/yr - ₹5.3 L/yr |
|
Customer Support Executive
325
salaries
| ₹1.6 L/yr - ₹3.8 L/yr |
Milkbasket
Amazon
Blinkit
Flipkart
- Home >
- Interviews >
- BigBasket Interview Questions >
- BigBasket Chat Support Executive Interview Questions
