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BigBasket Chat Support Executive Interview Questions and Answers
BigBasket Chat Support Executive Interview Experiences
1 interview found
I applied via Recruitment Consulltant and was interviewed before Jun 2021. There were 3 interview rounds.
(1 Question)
- Q1. How will you write an email to customer regarding order delivery status?
- Ans.
To write an email to a customer regarding order delivery status.
Start with a greeting and thank the customer for their order.
Provide the order number and expected delivery date.
If there is a delay, apologize and explain the reason.
Offer a solution or compensation if necessary.
End with a thank you and a call to action to contact support if needed.
(1 Question)
- Q1. Typing Test - Min 30wpm
(1 Question)
- Q1. Write any recent watched movie story in English of at least full page?
- Ans.
A recent watched movie story
Title: The Invisible Man
Genre: Thriller, Horror
Plot: A woman escapes from her abusive boyfriend, only to discover that he has found a way to become invisible and is tormenting her.
Themes: Domestic abuse, gaslighting, psychological trauma
Main characters: Cecilia Kass, Adrian Griffin
Key scenes: Cecilia being chased by an unseen force, the reveal of Adrian's invisibility suit
Ending: Cecilia out...
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What people are saying about BigBasket
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Customer Support Executive Interview Questions & Answers
Amazon Development Centre India
Anonymous
posted on 29 Dec 2020
I applied via Naukri.com and was interviewed in Jan 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. All about customer's queries and how we will be able to to solve them.
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Mar 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Difference between empathy and sympathy
- Q2. What is inbound and outbound calls
- Ans.
Inbound calls are received by the company, while outbound calls are made by the company.
Inbound calls are from customers or clients to the company.
Outbound calls are from the company to customers or clients.
Inbound calls are usually related to customer support or sales.
Outbound calls are usually related to sales or marketing.
Examples of inbound calls include customer inquiries, complaints, and support requests.
Examples...
- Q3. Speak on a topic
Interview Preparation Tips
I applied via Walk-in and was interviewed in Apr 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About online shopping
Interview Preparation Tips
Versant test
Interview Questionnaire
1 Question
- Q1. Only Self introduction
Interview Preparation Tips
But the work environment was really pathetic,no one helped us during our training,team managers were not cooperative
Interview Questionnaire
1 Question
- Q1. If I were hired for the position, would I be going through any training prior to actually starting the work?
Customer Support Executive Interview Questions & Answers
Care Health Insurance
Anonymous
posted on 21 Mar 2024
I appeared for an interview in Feb 2024.
(1 Question)
- Q1. About yoursself what your exp
(1 Question)
- Q1. No round complete
Selected
I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.
(1 Question)
- Q1. Tell me about your self
Customer Support Executive Interview Questions & Answers
Amazon Development Centre India
Anonymous
posted on 4 Mar 2024
Selected
I applied via Company Website and was interviewed in Feb 2024. There were 2 interview rounds.
Aptitude test contain logical part , reasoning part and competitive English part .
(1 Question)
- Q1. Tell us about yourself was the question because I was a fresher.
Customer Support Executive Interview Questions & Answers
PolicyBazaar
Anonymous
posted on 11 Jun 2024
(2 Questions)
- Q1. Tell me experience which company
- Q2. What's your post in company
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BigBasket Interviews By Designations
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BigBasket Chat Support Executive Reviews and Ratings
based on 10 reviews
Rating in categories
|
Business Development Executive
648
salaries
|  ₹2 L/yr - ₹5.1 L/yr |
|
Shift Incharge
458
salaries
| ₹2 L/yr - ₹5.3 L/yr |
|
Inventory Executive
444
salaries
| ₹2.1 L/yr - ₹5.2 L/yr |
|
Operations Controller
377
salaries
| ₹2 L/yr - ₹5.4 L/yr |
|
Customer Support Executive
325
salaries
| ₹1.6 L/yr - ₹3.8 L/yr |
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