Uber Customer Support Executive Interview Questions and Answers

Q1. Tell about your self.
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Q2. What's was your previous job role
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Q1. Introduce yourself
Ans. 
I am a dedicated and experienced Customer Support Executive with a strong background in resolving customer issues and providing excellent service.
• Over 5 years of experience in customer support roles

• Skilled in resolving customer complaints and issues in a timely manner

• Excellent communication and problem-solving skills

• Proficient in using CRM systems and ticketing platforms

• Received multiple awards for outstanding customer
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Q2. Tell me the qualities of a good customer support executive?
Ans. 
A good customer support executive should possess excellent communication skills, empathy, patience, problem-solving abilities, and product knowledge.
• Excellent communication skills - ability to listen actively and convey information clearly

• Empathy - understanding and relating to customers' emotions and concerns

• Patience - ability to remain calm and composed in challenging situations

• Problem-solving abilities - finding sol...read more
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Q1. What is women empowerment
Ans. 
Women empowerment is the process of enabling women to have control over their lives and make their own decisions.
• Women empowerment involves promoting gender equality and providing opportunities for women to participate fully in society.

• It includes ensuring access to education, healthcare, employment, and political representation for women.

• Empowering women can lead to positive social and economic outcomes for individual...read more
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Q2. Tell me something about your city
Ans. 
My city is known for its rich history, diverse culture, and vibrant food scene.
• Historical landmarks such as the old town square and ancient temples

• Cultural festivals celebrating traditions from different regions

• Local markets offering a variety of street food and traditional dishes
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Q1. Why you want to join?
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Q2. Intoduce yourself
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Anything

Q1. My strength is positive attitude and my skills
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Q1. My age my name my qualification my parents name
Ans. My name is Rahul Karmakar my age is 18+ my qualification 12 pass out on 22 my father name is Usharanjan Karmakar
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Q1. My name my qualification my skills my job experience
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Q2. My job experience my strength
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Q3. My address my personal information
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Q4. My weeknss my name my date of birth my college name
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Q1. Will check your language skills
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Q2. Screening oif your resume
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Typeing test was given speed of minimum 29/wp with 98% of accuracy

Q1. General questions like experience
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Q2. How you will manage cold calls
Ans. 
I will start with a friendly introduction and try to understand their needs before pitching my product/service.
• Introduce myself and the company

• Ask if they have a few minutes to talk

• Try to understand their needs and requirements

• Pitch my product/service accordingly

• Handle objections and provide solutions

• Thank them for their time and follow up if necessary
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Q3. And about your speeking skils
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