Uber
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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By implementing features such as real-time driver ratings, personalized recommendations, and improved driver training programs.
Implement real-time driver ratings to ensure quality service
Offer personalized recommendations based on user preferences and past rides
Enhance driver training programs to improve professionalism and customer service
Introduce in-app feedback system for continuous improvement
I applied via Referral and was interviewed in Feb 2024. There were 2 interview rounds.
Case related to uber to be solved in 48 hours
I applied via LinkedIn and was interviewed in Sep 2023. There were 3 interview rounds.
To reduce contact rate, implement self-service options, improve website FAQs, and provide proactive communication.
Implement self-service options such as chatbots or automated phone systems
Improve website FAQs to address common customer inquiries
Provide proactive communication through email or text alerts
Reduce contact rates related to lost item
Multiple questions from cross-functional teams
What people are saying about Uber
Uber interview questions for designations
My favorite product is the iPhone. Metrics I would track include user engagement, retention rate, customer satisfaction, and revenue growth.
User engagement: tracking daily active users, time spent on the device, and frequency of app usage.
Retention rate: monitoring how many users continue to use the product over time.
Customer satisfaction: collecting feedback through surveys, reviews, and customer support interactions.
...
I applied via campus placement at Indian School of Business (ISB), Hyderabad
Considerations and pricing for designing Uber's Subscription Service, including driver matching algorithm and administrative considerations.
Key considerations: target market, pricing strategy, benefits and features, competition analysis
Pricing: determine subscription tiers, pricing models (e.g., flat fee, usage-based), value-based pricing
Driver matching algorithm: consider factors like proximity, availability, driver r...
To differentiate myself, I will focus on the unique value proposition of my idea and highlight its potential impact on the business.
I will start by clearly defining the problem my idea solves and how it aligns with the company's goals.
I will then highlight the unique features and benefits of my idea that set it apart from the other product/feature ideas.
I will provide data and metrics to support my idea and show its po...
Parameters for designing restaurant recommendation algorithm for Swiggy
User's location and distance from the restaurant
User's previous orders and ratings
Restaurant's popularity and ratings
Cuisine type and availability
Time of day and day of the week
Special offers and discounts
Delivery time and availability
User's dietary preferences and restrictions
Designing a user-friendly menu page for restaurants on Swiggy to enhance customer experience.
Include high-quality images of dishes
Provide detailed descriptions of dishes
Allow customers to filter by cuisine, price, and dietary restrictions
Include ratings and reviews from other customers
Enable easy customization of dishes
Provide recommendations based on customer preferences
Ensure the page is mobile-friendly
New users will be educated through onboarding, tutorials, FAQs, and personalized recommendations.
Create an onboarding process that guides users through the product's features and benefits
Develop tutorials that demonstrate how to use the top-selling items
Provide a comprehensive FAQ section that addresses common questions and concerns
Use personalized recommendations to suggest top-selling items based on user behavior and
Our design will incorporate dynamic pricing strategies and personalized discounts based on customer behavior.
We will analyze customer behavior and purchase history to offer personalized discounts.
We will implement dynamic pricing strategies to adjust prices based on market demand and competition.
We will communicate price-cuts and discounts effectively through targeted marketing campaigns.
We will continuously monitor an...
I applied via campus placement at Indian Institute of Management (IIM), Lucknow
Tell me something about yourself.
Suggest some Improvements to the Amazon website?
Elaborate a case on reducing the number of returns on Amazon
I applied via LinkedIn and was interviewed before Jun 2023. There was 1 interview round.
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