Udaan
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter interviews by
I applied via Recruitment Consulltant and was interviewed before Aug 2023. There were 2 interview rounds.
Experienced customer support executive with a background in resolving customer issues and providing excellent service.
Over 5 years of experience in customer support roles
Skilled in handling customer inquiries, complaints, and technical issues
Proficient in using CRM systems and ticketing platforms
Strong communication and problem-solving skills
Received multiple awards for outstanding customer service
I handle frustrated customers by actively listening, empathizing, and finding solutions to their problems.
Listen actively to understand their concerns
Empathize with their emotions and show understanding
Offer solutions or alternatives to resolve their issues
Remain calm and professional throughout the interaction
Follow up to ensure the problem is resolved to their satisfaction
I am impressed by your company's reputation for excellent customer service and innovative solutions.
Your company has a strong reputation for providing excellent customer service
I am excited about the opportunity to work with a company that values innovation and creativity
I believe that my skills and experience align well with the values and goals of your company
In the next 2 years, I see myself excelling in my role as a Customer Support Executive, taking on more responsibilities, and contributing to the growth of the company.
Continuing to provide excellent customer service and resolving issues efficiently
Taking on leadership roles within the customer support team
Participating in training programs to enhance my skills and knowledge
Contributing innovative ideas to improve custo...
I applied via Approached by Company and was interviewed before Dec 2021. There were 4 interview rounds.
Typeing test was given speed of minimum 29/wp with 98% of accuracy
I will start with a friendly introduction and try to understand their needs before pitching my product/service.
Introduce myself and the company
Ask if they have a few minutes to talk
Try to understand their needs and requirements
Pitch my product/service accordingly
Handle objections and provide solutions
Thank them for their time and follow up if necessary
I applied via Recruitment Consultant and was interviewed in Aug 2020. There were 3 interview rounds.
Top trending discussions
I applied via Company Website and was interviewed in Jul 2020. There were 4 interview rounds.
I applied via Campus Placement and was interviewed in May 2019. There was 1 interview round.
To sell a pen, highlight its unique features and benefits, and show how it can solve a customer's problem.
Ask the customer about their needs and how they use pens
Highlight the pen's unique features, such as a comfortable grip or smooth ink flow
Explain how the pen can solve the customer's problem, such as helping them write more neatly or quickly
Offer a demonstration of the pen's features and benefits
Create a sense of u...
I applied via Naukri.com and was interviewed in Sep 2020. There were 3 interview rounds.
I am a highly motivated and results-driven sales executive with a proven track record of exceeding targets and building strong client relationships.
Experienced in developing and implementing sales strategies to drive revenue growth
Skilled in identifying and capitalizing on new business opportunities
Strong negotiation and closing skills
Excellent communication and presentation abilities
Ability to build and maintain long-...
I want to join Lenskart because of its strong reputation in the eyewear industry and its commitment to providing quality products and excellent customer service.
Lenskart has a strong reputation in the eyewear industry, known for its wide range of products and innovative technology.
I am impressed by Lenskart's commitment to providing quality eyewear at affordable prices.
Lenskart's focus on customer service aligns with m...
I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.
I applied via Naukri.com and was interviewed before Apr 2022. There were 4 interview rounds.
B2B sales refer to business-to-business transactions, while B2C sales refer to business-to-consumer transactions.
B2B sales involve selling products or services to other businesses or organizations.
B2C sales involve selling products or services directly to individual consumers.
B2B sales typically involve longer sales cycles and larger order sizes.
B2C sales typically involve shorter sales cycles and smaller order sizes.
E...
My sales funnel is a visual representation of the steps I take to convert leads into customers.
I start by identifying potential leads through various sources such as referrals, cold calling, and networking events.
Once I have identified a lead, I qualify them to ensure they are a good fit for my product or service.
I then move the lead through the sales funnel by nurturing them with targeted marketing and personalized co...
based on 3 interviews
Interview experience
based on 25 reviews
Rating in categories
Business Development Executive
2.1k
salaries
| ₹1.5 L/yr - ₹5.5 L/yr |
Team Lead
517
salaries
| ₹1.3 L/yr - ₹7.2 L/yr |
Operations Executive
445
salaries
| ₹1.6 L/yr - ₹4.2 L/yr |
MIS Executive
443
salaries
| ₹1.7 L/yr - ₹5.3 L/yr |
Sales Officer
336
salaries
| ₹2 L/yr - ₹6.6 L/yr |
Meesho
Indiamart Intermesh
Swiggy
Lenskart