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Amazon Development Centre India Customer Support Executive Interview Questions and Answers

Updated 20 Dec 2024

Amazon Development Centre India Customer Support Executive Interview Experiences

8 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Nov 2024.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview timings are very long. You will get to know whether you're selected or not after around 1 month.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Dec 2023.

Interview Preparation Tips

Interview preparation tips for other job seekers - Because of conection with Amazon

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via WhatsApp and was interviewed in Jun 2024. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please sallary is time

What people are saying about Amazon Development Centre India

View All
a catalog associate
1w
AI take over or ??
30 highly paid catalog associates in my team were terminated with a reason of " AI tools taking over" their process...is the e-com giant adopting an AI take over or any other reason
Got a question about Amazon Development Centre India?
Ask anonymously on communities.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Feb 2024. There were 2 interview rounds.

Amazon Development Centre India interview questions for designations

 Customer Support Associate

 (10)

 Customer Service Executive

 (15)

 Customer Care Executive

 (12)

 Virtual Customer Support Associate

 (5)

 Seller Support Executive

 (2)

 Support Engineer

 (2)

 Customer Service Associate

 (46)

 Customer Service Representative

 (2)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2023. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidant and give answers the interviewers are very friendly and they understand if you are fresher.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before May 2023. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Check YouTube videos if anyone attempting it first time.

Customer Support Executive Interview Questions & Answers

user image Pooja Singh Chauhan

posted on 3 Jun 2022

I applied via Approached by Company and was interviewed before Jun 2021. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic grammar should be cleared. Writing words must be 150 words.

I applied via Naukri.com and was interviewed in Jan 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. All about customer's queries and how we will be able to to solve them.

Interview Preparation Tips

Interview preparation tips for other job seekers - None

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about ur self
  • Q2. Tell me about the bpo
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting a third-party company to handle specific business processes.

    • BPOs can handle a variety of processes such as customer service, technical support, and data entry.

    • Companies outsource to BPOs to save costs and improve efficiency.

    • BPOs are often located in countries with lower labor costs, such as India and the Philippines.

    • BPOs may operate onshore, nearshore...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - keep clam and answer smartly

I applied via Referral and was interviewed in Mar 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is communication skill

Interview Preparation Tips

Interview preparation tips for other job seekers - We have to improve our personality to apply any job, and develope your skills always, adaptability skills etc
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Amazon Development Centre India Interview FAQs

How many rounds are there in Amazon Development Centre India Customer Support Executive interview?
Amazon Development Centre India interview process usually has 1-2 rounds. The most common rounds in the Amazon Development Centre India interview process are HR, One-on-one Round and Aptitude Test.
What are the top questions asked in Amazon Development Centre India Customer Support Executive interview?

Some of the top questions asked at the Amazon Development Centre India Customer Support Executive interview -

  1. What is BPO sec...read more
  2. Versant test which includes grammar test, sentence reconstruction, email writin...read more
  3. All about customer's queries and how we will be able to to solve th...read more

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Amazon Development Centre India Customer Support Executive Interview Process

based on 7 interviews

Interview experience

4.7
  
Excellent
View more
Amazon Development Centre India Customer Support Executive Salary
based on 278 salaries
₹1.4 L/yr - ₹5.3 L/yr
24% more than the average Customer Support Executive Salary in India
View more details

Amazon Development Centre India Customer Support Executive Reviews and Ratings

based on 63 reviews

4.0/5

Rating in categories

3.7

Skill development

4.1

Work-life balance

4.1

Salary

3.8

Job security

4.1

Company culture

3.4

Promotions

3.8

Work satisfaction

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