Amazon Development Centre India Seller Support Associate Interview Questions and Answers

Language Assessment Test (written and Verbal)

Q1. Self Introduction and questions related to information provided by you in the resume
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Q1. Team leader/manager round related to Amazon operations, Leadership Principles
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Q1. Received job offer, negotiated salary and got information regarding employment benefits
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Q1. How you handle tough situations?
Ans. 
I approach tough situations with a calm mindset, focusing on problem-solving and effective communication to find solutions.
• Stay calm and composed: In a previous role, I encountered an upset customer. I listened actively and reassured them that I would help resolve their issue.

• Analyze the situation: I assess the problem by gathering all relevant information before taking action, ensuring I understand the root cause.

• Comm...read more
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Q2. Explain a tough situation where a seller is not convinced by your answer?
Ans. 
Handling a skeptical seller requires patience, empathy, and clear communication to resolve their concerns effectively.
• Listen actively to the seller's concerns to understand their perspective.

• Provide clear, concise explanations with supporting evidence or examples.

• Use empathy to acknowledge their feelings and reassure them.

• Offer alternative solutions or compromises if applicable.

• Follow up to ensure their concerns are fu
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Communication, focus, concentration

Q1. About yourselves and previous experience
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Q2. Key points of the role and clear picture about the company
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Q1. Grammar questions fill in the blank
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Q2. Paraphrase the jumbled sentences
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Q3. Email writing for 9 mins on a topic
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Q1. Give me an example where you have done something within your responsibilities and also outside of your responsibilities
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Q2. Tell me about your strength and weakness
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Q3. Why do you think you are suited for this profile?
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Q4. Give an example where you have dealt with your customer in your last company,describe the circumstances.
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Q5. Why have you left your last job?
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It was an Online test on grammer, typing and speech

Q1. It varies depending on interview
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Basic mathematics and reasoning questions

Q1. Tell me about yourself.
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Q2. What was your last job and why are you switching?
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