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Amazon Development Centre India Customer Service Executive Interview Questions and Answers

Updated 17 Jun 2024

13 interviews found

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Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 -
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Sep 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. Introduce yourself
  • Q2. My name , my education background
  • Q3. Why do u want tojoin inAmazon

Customer Service Executive Interview Questions

user image Pranav Kumar Singh

posted on 17 Jun 2024

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Aptitude Test Round

Verbal, comms and presentation skills

2

HR Round (2 Questions)

  • Q1. Salary current, expected salary
  • Q2. Current location, willing to relocate
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Jul 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Case Study Round

How to give service a customer when i will have in this company ?

3

Assignment Round

About customer service.

Interview Preparation Tips

Topics to prepare for Amazon Development Centre India Customer Service Executive interview:
  • Sales
Interview preparation tips for other job seekers - do not determineder about you aim.plz cold your mind and stay in your way. dont panic about your situation.
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via LinkedIn and was interviewed before Oct 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Assignment Round

English grammer check and vercent test

3

One-on-one Round (1 Question)

  • Q1. Direct Hr round asking about your introduction and prior experience

Amazon Development Centre India interview questions for designations

 Customer Service Associate

 (40)

 Customer Service Representative

 (1)

 Senior Customer Service Associate

 (2)

 Customer Care Executive

 (10)

 Customer Support Executive

 (7)

 Customer Service Associate 2

 (1)

 Service Leader

 (1)

 Customer Support Associate

 (10)

Customer Service Executive Interview Questions

user image Saurabh sharma

posted on 7 Apr 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 4-6 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Apr 2023.

3 Interview Rounds

1

Assignment Round

English questions where you need to fill in the blanks, check the correct grammar and so on

2

Assignment Round

Versent test, repeat the sentence, sentence formations

3

HR Round (2 Questions)

  • Q1. Basic questions about your last jobs and why you wants to join
  • Q2. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - You need good communication skills only that is required

1 Interview Round

1

Technical Round (1 Question)

  • Q1. Not fixed in every 6 to 12 month amazon changed their interview process or rounds. So please check versent test for amazon on youtube.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please check versent test for Amazon on YouTube.

Customer Service Executive Interview Questions

user image Government Jobs Updates

posted on 30 Oct 2023

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 6-8 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed before Oct 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

Assignment Round

Versant Test 1 consists of basic English Test

3

Aptitude Test Round

Versant Test 2 includes live case handling

4

Case Study Round

Have to handle live customer as client

Interview Preparation Tips

Interview preparation tips for other job seekers - It was super easy and just have to keep focus on what they wanted

Interview Questions

  • Q1. I had a virtual interview for Amazon.It was pretty hectic full of excitement. One has to go throughly to the versant english test and then only they can get thr...read more View Answers (1)

Interview Questions

  • Q1. There were four rounds.first two were basic third was computer based have to be fast in typing and little English vocabulary would do good.The interview is not ...read more Add Answer

Interview Questions

Amazon Development Centre India Interview FAQs

How many rounds are there in Amazon Development Centre India Customer Service Executive interview?
Amazon Development Centre India interview process usually has 2-3 rounds. The most common rounds in the Amazon Development Centre India interview process are Assignment, Resume Shortlist and Case Study.
What are the top questions asked in Amazon Development Centre India Customer Service Executive interview?

Some of the top questions asked at the Amazon Development Centre India Customer Service Executive interview -

  1. There were four rounds.first two were basic third was computer based have to be...read more
  2. Not fixed in every 6 to 12 month amazon changed their interview process or roun...read more
  3. Grammatical questions.. framing of senten...read more

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People are getting interviews through

based on 8 Amazon Development Centre India interviews
Company Website
Job Portal
WalkIn
Referral
38%
38%
13%
13%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
15% more than the average Customer Service Executive Salary in India
View more details

Amazon Development Centre India Customer Service Executive Reviews and Ratings

based on 198 reviews

4.3/5

Rating in categories

4.1

Skill development

4.3

Work-Life balance

4.2

Salary & Benefits

4.2

Job Security

4.4

Company culture

3.7

Promotions/Appraisal

4.1

Work Satisfaction

Explore 198 Reviews and Ratings
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