Amazon Development Centre India Customer Service Executive Interview Questions and Answers

Q1. Are you available to join immediately?
Ans. 
Yes, I am available to join immediately.
• Yes, I can start right away.

• I am ready to begin work immediately.

• I can join the team without delay.
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Q2. Are you willing to work on rotational shifts?
Ans. 
Yes, I am willing to work on rotational shifts as I understand the importance of providing round-the-clock customer service.
• I am flexible with my schedule and can adapt to different shift timings.

• I have previous experience working on rotational shifts and have successfully managed my time and workload.

• I understand the importance of being available to assist customers at all times, even during non-traditional hours.
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English grammer check and vercent test

Q1. Direct Hr round asking about your introduction and prior experience
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English questions where you need to fill in the blanks, check the correct grammar and so on

Versent test, repeat the sentence, sentence formations

Q1. Basic questions about your last jobs and why you wants to join
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Q2. Tell me about yourself
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Q1. Not fixed in every 6 to 12 month amazon changed their interview process or rounds. So please check versent test for amazon on youtube.
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Versant Test 1 consists of basic English Test

Versant Test 2 includes live case handling

Have to handle live customer as client