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Amazon Development Centre India

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4.1

based on 6.3k Reviews

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Amazon Development Centre India Customer Care Executive Interview Questions and Answers

Updated 24 Feb 2025

Amazon Development Centre India Customer Care Executive Interview Experiences

12 interviews found

Customer Care Executive Interview Questions & Answers

user image shital panchal

posted on 23 Feb 2025

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Aug 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Personal Information
    • Add your answer
  • Q2. Work Experience
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Work Experience and about company profile
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and clam no need to rush!

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 28 May 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. About experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident

Customer Care Executive Interview Questions Asked at Other Companies

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Q1. What would you do if you win 1billion dollar lottey?
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asked in Teleperformance
Q2. Introduction Explain something in English What is customer care o ... read more
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asked in Concentrix Corporation
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
View answers (9)
asked in Teleperformance
Q4. Tell me about this product how will sell to the customer
View answers (10)
asked in Tech Mahindra
Q5. How will you handle irrated customers?
View answers (22)
View All

Customer Care Executive Interview Questions & Answers

user image ANIKET KUMBHAR

posted on 13 Oct 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Nothing easy was hard many hard

Round 3 - HR 

(1 Question)

  • Q1. What are your hobbies and tell me about yourself
    • Add your answer

What people are saying about Amazon Development Centre India

View All
a catalog associate
2d
AI take over or ??
30 highly paid catalog associates in my team were terminated with a reason of " AI tools taking over" their process...is the e-com giant adopting an AI take over or any other reason
Got a question about Amazon Development Centre India?
Ask anonymously on communities.

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 26 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Online assessment.English test

Round 2 - HR 

(1 Question)

  • Q1. It was telephonic round with salary negotiation
    • Add your answer

Amazon Development Centre India interview questions for designations

 Customer Service Executive

 (15)

 Customer Support Executive

 (8)

 Customer Service Associate

 (46)

 Customer Support Associate

 (10)

 Customer Service Representative

 (2)

 Senior Customer Service Associate

 (2)

 Virtual Customer Associate

 (2)

 Virtual Customer Support Associate

 (5)

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 13 Oct 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Easy English grammar assignment

Round 3 - HR 

(1 Question)

  • Q1. What are your hobbies and why do you want to join amazon
    • Add your answer

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 16 Jul 2024

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jul 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Group discussion on customer efficiency

Round 2 - HR 

(1 Question)

  • Q1. Where do you see yourself in 5 years
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just normal English will work

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 25 Apr 2021

I applied via Company Website

Interview Questionnaire 

1 Question

  • Q1. Tell us about a time when you shared a problem with your family members?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - When I was completing my studies, I had a lot of money problem over my family and my father's work witch was very much lost . Then I had to go to my job or one of my studies at the time I walk to wards job to handle my family and this my most difficult decision

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 8 Jul 2021

Interview Questionnaire 

1 Question

  • Q1. Strength weekness and stability
    • Add your answer

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 8 Sep 2021

I applied via Company Website and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why you want to join Amazon ?
    • Add your answer
  • Q2. Normal Basic questions to check situation dealing, problem handling, memory power, IQ based etc.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - There will be Computer based test including Basix grammar, vocab, fill in the blanks, story telling and the answer basic questions. Just keep practice there are some videos on youtube you may go through.

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 12 Mar 2021

I applied via Company Website and was interviewed before Mar 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Personal details and about past work experience.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident of your skills, ability and experience.
More about working at Amazon Development Centre India

Amazon Development Centre India Interview FAQs

How many rounds are there in Amazon Development Centre India Customer Care Executive interview?
Amazon Development Centre India interview process usually has 2-3 rounds. The most common rounds in the Amazon Development Centre India interview process are HR, Resume Shortlist and Aptitude Test.
What are the top questions asked in Amazon Development Centre India Customer Care Executive interview?

Some of the top questions asked at the Amazon Development Centre India Customer Care Executive interview -

  1. It was telephonic round with salary negotiat...read more
  2. Variety of different questi...read more
  3. Strength weekness and stabil...read more
How long is the Amazon Development Centre India Customer Care Executive interview process?

The duration of Amazon Development Centre India Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Amazon Development Centre India Interviews By Designations

Interview Questions for Popular Designations

Amazon Development Centre India Customer Care Executive Interview Process

based on 12 interviews

2 Interview rounds

  • HR Round - 1
  • HR Round - 2
View more

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Amazon Development Centre India Customer Care Executive Salary
based on 418 salaries
₹1.5 L/yr - ₹5 L/yr
32% more than the average Customer Care Executive Salary in India
View more details

Amazon Development Centre India Customer Care Executive Reviews and Ratings

based on 120 reviews

4.3/5

Rating in categories

4.2

Skill development

4.1

Work-life balance

4.3

Salary

4.0

Job security

4.3

Company culture

3.7

Promotions

4.0

Work satisfaction

Explore 120 Reviews and Ratings
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